Easy Bathrooms - Dereham レビュー 21

Great customer service, very knowledgeable staff, lovely products.
Wonderful show room and the item s arrived the next day.

Delivered earlier than expecting which was super helpful. Driver most pleasant and brought delivery up the drive for me - much appreciated.

The catalogue was confusing when it came to understanding some of the prices with regards to discounts and vat. These were eventually explained through emails. Otherwise, really happy with product and service

Very friendly, helpful and efficient staff

Ordered tiles via their website, only to be informed days later via email that they don’t actually have these tiles available anymore, yet still advertised them and were purchasable on the website. Rather than issuing a refund immediately, they held onto our money for additional days, trying to convince us to order different ones from them, despite being asked to issue the refund. I suppose they think that hundreds of pounds are better in their account than mine!? Was considering using this company for a bathroom re-fit, but wouldn’t trust them at all now.

What a great collection of tiles and fixtures to look at to help with ideas
Very good customer support friendly service

Pre-sales service for full bathroom refit was good. Materials delivered promptly but unfortunately vanity unit damaged. Replaced without issue. But disappointed they wouldn't take back and refund unused tiles. Impossible to estimate precisely and you have to allow for some waste. This has left me out of pocket. Other suppliers will let you return unused/unopened boxes.

The gentleman was really helpful, friendly and made us feel at ease. Very knowledgeable and took the time to help us make sure we made the decision that we were happy with.

Really good service and very helpful staff , fast ordering and delivery

Friendly service,but not good communication

Extremely helpful in identifying the right item.
Reliable in communication.
Would recommend.

Excellent experience at Easy Bathrooms Dereham from start to finish. Kirsty the store manager made sure my elderly parents purchased everything they needed for their walk in shower installation, and took the time to make sure it was all explained . Delivered on time and installed to a high standard . Highly recommend both Kirsty and store

Very helpful, couldn't wish for more.

Very helpful staff in Dereham sbowrooms. Goods delivered as arranged.

Steve was very helpful, timely and professional. The design was great.

I looked around both Norwich and Dereham Showrooms and visited a few times before making a decision to buy from Easy Bathrooms. The Dereham showroom staff were always so very helpful and made the purchase so much easier and well informed. Kirsty spend time with me going through the many possibilities and was always quick to respond when it came to my requests for information. I felt confident in my final decisions even though I changed my mind a few times it was never a problem. Thank you for making a difference.

Always a pleasure to work with Dawn, Charlotte and Martin

Really appreciate the detailed CAD drawings of the bathrooms as well as the free home survey for the client

Very helpful staff and showroom was well laid out and clean and tidy.
Only went in for a shower system but would not hesitate to go back again.
Many thanks to the great sale staff that helped my disabled mother in law.