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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Love the look of this feeder. Like other reviews have said, it is a bit small and half of a tin would fill it. It’s hard to not drop the food all over when filling. Colour is beautiful. Stand is very... もっと見る

5つ星のうち5の評価

This is such a fantastic bowl for our Frenchie! The perfect height and the perfect shape to help her digestion as well as her posture. She has just had IVDD surgery and this has really helped to ens... もっと見る

5つ星のうち5の評価

The EasyEat feeder has been a game changer for my dog. He’s just had spinal surgery and finds bending to eat or drink painful, his physio also wants him to stand when eating to encourage balance. The... もっと見る

5つ星のうち1の評価

Horrific experience. They sent me a package with the entire food stand missing and just the tray. I’ve emailed them at least 10 times for a refund and they are giving me the run a round. Now they... もっと見る

企業が回答しました

企業情報

  1. ペットショップ

当該企業による記述

Brand new smart EasyEat feeder offers features no other pet feeder can on the Market. Health benefits such as BOAS, Acid Reflux, Fast eaters, digestion, joint pain and many more. Creating the best feeding times your pet will ever experience. User friendly design with integrated handles, dishwasher friendly, moulded TPE feet to ensure stability and scratch proof on home owners floors. More than one pet is no problem as The EasyEat perfectly stacks and can be neatly stored away. More pets the merrier!! The EasyEat unique design and neutral calming colour connects with your home and fits seamlessly into your home interior, tying all 3 aspects of Health Benefits, User Friendly and Design into one perfect feeder not only for your pets.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Beautiful bowl but danger to dogs who like to chew!!

Love the look of this feeder. Like other reviews have said, it is a bit small and half of a tin would fill it. It’s hard to not drop the food all over when filling. Colour is beautiful. Stand is very light and so if your dog is anything like mine, it got dragged about all over the place. Silicone insert felt really good quality but my frenchie pulled it out, chewed it up and ate it within less than two weeks of having it. He was still vomiting bits of it out weeks later! Replacement for the inserts is way too expensive in my opinion and so we now use it without an insert, which is a real pain to clean! Would have been better if there was a way to secure the insert in, instead of it just sitting in the top!

2025年11月28日
自発的なレビュー
5つ星のうち5の評価

I have a frenchie and got her the 2…

I have a frenchie and got her the 2 metal bowls on a stand that adjusts my girl would eat from it had to put on floor I can across this looking for new bowls so got her one for Christmas and wow the difference it’s made she’s now eating from it and it right hight for her we love it and washable and highly recommended don’t wait people get yours today

2025年12月25日
自発的なレビュー
5つ星のうち5の評価

The best bowl for our IVDD Frenchie!

This is such a fantastic bowl for our Frenchie! The perfect height and the perfect shape to help her digestion as well as her posture.
She has just had IVDD surgery and this has really helped to ensure she is not having to lean down and keeps her super comfortable!

2025年12月1日
自発的なレビュー
5つ星のうち1の評価

Waste of Money

Purchased the easyeat 2.0 after reading the reviews for my french bulldog, what a waste of money more food on the floor than in the bowl, would definitely not recommend this product!

2025年11月19日
自発的なレビュー
EasyEat ロゴ

EasyEat からの回答

Hi Liz, we're sorry to hear the EasyEat has not worked out well for you. We want all of our customers to enjoy their EasyEat and purchase with confidence, which is why we offer a 14 day return period so you can return it for a refund if it's not the right fit. Even if it has been used, as long as it hasn't been marked or damaged, we honour the 14 day period. Please email support@easyeatofficial.com with your order number and we will get this process started for you!

5つ星のうち5の評価

Chic and great for Frenchies

My frenchie is able to eat much more comfortably and immediately took to eating out of it. I love the aesthetic of it and that it’s so easy to clean. Customer service was great too when I realized I accidentally submitted my order without personalization.

2025年6月1日
自発的なレビュー
5つ星のうち5の評価

EasyEat feeder perfect for spinal surgery recovery

The EasyEat feeder has been a game changer for my dog. He’s just had spinal surgery and finds bending to eat or drink painful, his physio also wants him to stand when eating to encourage balance. The EasyEat was a perfect choice, it fits a whole meal in, it’s a great height for him, non-slip feet and a cute green colour! The team dispatched our order to us quickly and have been really lovely messaging on socials to check in on him. 100% recommend!

2025年8月19日
自発的なレビュー
5つ星のうち5の評価

BestBowl

Great elevated feeding bowl. Excellent bowl for frenchies. My dog loves it! I even bought a second one and extra inserts.

2025年8月4日
自発的なレビュー
5つ星のうち5の評価

Amazing bowls out with the old ones so…

Amazing bowls out with the old ones so many health benefited with EasyEat! My girls took to the bowls first time and can see the difference no reflux to name a few things I have noticed! Thank you so much easy eat can’t wait for the water insert now!

2025年9月16日
自発的なレビュー
5つ星のうち5の評価

These feeders changed my pugs lives…

These feeders changed my pugs lives forever. Not only are they super cute to look at and the personalisation is a massive plus, but they helped all of my pugs digestion, feeding habits, posture and the way they ate. Loved all mines so much that I immediately ordered our new puppy one for as soon as he was able to reach it!

Jaimie Ireland

Order 7756
Order 6395

2025年7月15日
自発的なレビュー
5つ星のうち2の評価

Overpriced and didn’t help

I was so excited to get this for my rescue chihuahua with IBD (who eats too fast!) but the ‘slow feeder’ didn’t slow her down at all and caused her to be sick and gave her stomach aches.
Had high hopes after seeing all the reviews on social media. Definitely not worth the £45 price tag!! I ended up selling on Vinted and went back to using the Lickimat bowl that works

2025年1月18日
自発的なレビュー
EasyEat ロゴ

EasyEat からの回答

Hi Sarah,

We're sorry to hear this didn't work for your dog. We fully believe in our feeder helping dogs as you can see from our reviews, so we do offer a 14 day refund period where you can simply return it for a full refund if you feel it has not worked.

5つ星のうち3の評価

I just purchased two of these

I just purchased two of these, which arrived today. I have been debating about them for a while now as been seeing good reviews and adverts seem like they are very good, but I am a little disappointed the tray is much smaller than I expected, the amount I feed my two dogs can't fit in the inserts and the food falls all over the place so it was very messy after they finished, they are not solid as I thought my male Frenchie drags it all over the place and it fell over. I will just give them away, which is a bit of a pain as they are not cheap.

2025年7月16日
自発的なレビュー
5つ星のうち5の評価

This product is AMAZING!

This product is AMAZING!! My boy would throw up after every meal but since using this he hasn’t thrown up at all. His posture eating is so much better. I would 100% recommend this easyeat feeders.
And the customer service is second to none, so friendly and helpful.

2025年3月9日
自発的なレビュー
5つ星のうち1の評価

Horrific experience

Horrific experience. They sent me a package with the entire food stand missing and just the tray. I’ve emailed them at least 10 times for a refund and they are giving me the run a round. Now they have sent me multiple threateing emails calling me names and demanding I remove my review. the owner of this company is highly unprofessional as the emails he sent me are down right insanity

2025年2月24日
自発的なレビュー
EasyEat ロゴ

EasyEat からの回答

Hello,

We received an email from you explaining that the package you received had been damaged and thrown about by the postal service and that you only received the insert, assuming the stand fell out during transit (which we thought was highly unlikely as the 2 part product packaged is connected together). Our team follow the highest process standard when packaging orders however you demanded a refund instead of a replacement.
You sent us an image of the insert on top of the box which was in perfect condition but then sent us a separate image of the box which was damaged, which was a box with a footprint in the middle of it and squished.
We explained due to the circumstances and this being a first for us that we would need to confirm everything with the USPS and gather evidence but assured you of a refund if evidence aligned.
You then proceeded to send us emails threatening us with a 1 star review and threatening to report us to agencies if you did not receive a refund, all within 1 day of bringing this to our attention. We explained again we were waiting for a response from USPS which we received; the protocol is if a parcel is damaged in transit then USPS will put a sticker on the box to say so, your photo did not have a sticker on the box and when requesting other photos you had now thrown the box away.
At the time USPS did not take pictures of delivery and whilst we were still doing our investigations with USPS, you persisted with your threats so we decided to give you a full refund. Shortly after we gave you your refund, we received a picture from a contact at the USPS sorting office before it was due to go out and the package was in perfect condition. Also, if a product does come loose from a package in transit then these lost items are sent to a plant location which we started a search, but they could not find any stand.
We firmly believe you have deceived a small business for a free product. We then sent you an email highlighting further evidence and that you consider the damage you cause with your actions before doing this again to a small business. There was no name calling and no demands to remove your review.
It is a shame Trustpilot can be used as a weapon against small businesses however we have now improved our courier protection with all USA orders requiring photo delivery confirmation.

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