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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

My tag has disconnected from my phone multiple times. Initially I was able to reconnect the tag but now it will not connect.... .now matter how well I follow the video which was sent. Each time cust... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered the square laptop sunshade so that I could take advantage of the warm weather when it appeared. Firstly the item is large when fully open, which I personally think it’s an advantage... もっず芋る

5぀星のうち5の評䟡

My tag thing stopped working. I tried to factory reset it but failed. If you go to Amazon to try and get a resolution after only a month they direct you to Easytag customer service (great...) What do... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Easy tag have been so helpful with prompt help when a problem occurred, not of their making. Royal Mail delivered my parcel to the wrong house and immediately easyTag knew they sent out replacement t... もっず芋る

䌁業情報

  1. GPS 提䟛業者
  2. 電子機噚䌚瀟

圓該䌁業による蚘述

Smart tracking made easy® | Part of the easy® family of brands


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

49件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

It did not arrive yet or will it

It did not arrive yet or will it
ever

2026幎5月4日
easyTag ロゎ

easyTag からの回答

Hi Benjamin,

Thank you for your feedback. We are monitoring your order closely and have already contacted the logistics provider for an update.

Please rest assured that your order is still on its way and should be delivered. We’re sorry for the delay and understand how frustrating this is. As soon as we receive further tracking information, we will update you directly.

Best regards,
Emily

5぀星のうち4の評䟡

O Tag

Ordered the wrong Tag apologies

2026幎5月4日
easyTag ロゎ

easyTag からの回答

Hi,

Thank you for your feedback.

Just to clarify, easyTag has no subscription fees and no ongoing running costs. Once purchased, it is free to use with the compatible tracking network, such as Apple Find My or Samsung SmartThings, depending on the version purchased.

Please let us know what you are referring to, as easyTag does not have any subscription fees or ongoing running costs. We would be happy to look into this and clarify anything needed.

Best regards,
easyTag Support

5぀星のうち1の評䟡

My tag has disconnected from my phone


My tag has disconnected from my phone multiple times. Initially I was able to reconnect the tag but now it will not connect.... .now matter how well I follow the video which was sent. Each time customer support repeats the same narrative... 'your not following the video properly, press the buttons quicker/slower'. Having tried multiple times over 5 months, rather than replace what is clearly a gaulty tag the company has stopped responding to my messages. Clearly, their sole purpose was to waste time, blame the customer and hope that the problem just goes away. I would not buy this tag again!

2026幎5月9日
自発的なレビュヌ
easyTag ロゎ

easyTag からの回答

We are very sorry to hear this and we understand your frustration.
easyTag should reconnect when the reset process is completed correctly, but if this has been tried multiple times and the tag still will not connect, then we absolutely want to review this further and resolve it for you. We are sorry if our previous replies came across as repetitive or unhelpful - that was not our intention.
Please reply to our latest message or contact us again with your order details, and we will check the case properly and arrange the appropriate next step.
Kind regards,
easyTag Support

5぀星のうち5の評䟡

Useful WFH item for the garden

Ordered the square laptop sunshade so that I could take advantage of the warm weather when it appeared.
Firstly the item is large when fully open, which I personally think it’s an advantage as it allows the air to circulate. However if you’re planning to use this in small spaces, you’d be better off with the triangle shape.

Secondly it’s a bit fiddly to fold back up to place it on the bag. However, I managed it twice and I think with a few more goes, this will become easier, although truth be told, I would be happy to keep it flat and tucked away for the next use.
Finally, the silver outer backing means it will reflect the sunlight better, bear this in mind when comparing to others.

I did have issue with the first delivery as there were holes within the canopy when opened up. However a quick chat by watsapp plus shared photos by email, they replaced my order within days. Excellent customer service.

Overall happy with the product, just need the sunny weather to appear again!

2026幎5月4日
自発的なレビュヌ
5぀星のうち1の評䟡

The card is so quiet you would never


The card is so quiet you would never hear it to find your wallet.

I have done everything they suggested in response to my review above, no improvement

2026幎3月29日
easyTag ロゎ

easyTag からの回答

Hi Mark,

Thank you for your feedback - we really appreciate you taking the time to share it.

Sorry to hear you’re having trouble with the sound on the card. It should still be audible when triggered, so this doesn’t sound quite right.

A couple of quick things that may help:

Ensure the volume is turned up fully on the SmartThings Find app
Please select classic ringtone 2, this is the loudest
Please fully charge the device

Please let me know how you get on. If the issue persists, Please let me know and I will provide a further resolution.

Best wishes,
Emily

5぀星のうち5の評䟡

Very good service.

Ordered the tracker on line. Used my SIM card in it. Experienced a problem so contacted them and they were first class in resolving my problem. The tracker is now working as it should. Thank you Emily and the team.

2026幎3月28日
自発的なレビュヌ
5぀星のうち4の評䟡

I sent you a request to cancel my order
 and it has been solved

I requested a cancellation of my order because the customs charges were really excessive for the passport holder I’d ordered. At first, I didn’t receive a response from Easytag’s customer support team. But after a few reminders from me, I received an answer from the support team who resolved the issue. Emily handled my request. She is very understanding and competent. She keeps you informed about the progress of your request. Thanks to her, my cancellation request was accepted and the full amount was refunded :-) So, if you encounter a problem with your order at EASYTAG, send an email to the support team and I’m sure Emily will handle your request just as well as she handled mine.

2026幎3月3日
5぀星のうち1の評䟡

Company will not allow return items


Company will not allow return items mine is in the bin thanks easy tag for nothing company policies stinks easy take

2026幎3月9日
easyTag ロゎ

easyTag からの回答

Hi Clive,

Thank you for your feedback, and I’m sorry for the frustration caused.

To submit a return, a reason needs to be selected when completing the request. If this field is left blank, the system won’t process the return. It looks like this may be what happened here.

If you submit the request again with a reason selected, we’ll be happy to accept the return and assist you from there.

Please let us know if you need any help.

Best wishes,
Emily

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