Easy Testing Ltd レビュー 53

Easy Testing Ltd からの回答

2026年3月16日

Hello Julie, thank you for sharing your positive experience with us. We are delighted to hear that you found our staff to be very lovely. Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We are committed to providing excellent service and are pleased that we met your expectations.

Sincerely,
Easy Medical Centre

Easy Testing Ltd からの回答

2026年3月16日

Hello Kathryn,

Thank you for your wonderful feedback; we are delighted to hear about your positive experience. It's always rewarding to know our efforts are appreciated. We strive to provide excellent service from the very first interaction. We look forward to assisting you again in the future.

Best regards,
Easy Medical Centre

Easy Testing Ltd からの回答

2026年3月16日

Hello Paul,

Thank you for sharing your experience with our services. We are delighted to hear that you found our team to be professional and efficient in delivering quick results. It is always our aim to provide thorough discussions and attentive service. We appreciate you highlighting the positive aspects of your interaction with our staff. We look forward to assisting you again in the future.

Best wishes,

Easy Medical Centre

Easy Testing Ltd からの回答

2026年3月16日

Hello Roger,

Thank you for kind words, it is greatly appreciated. Looking forward to meeting you again in our clinic.

Best wishes,

Easy Medical Centre

Easy Testing Ltd からの回答

2026年3月16日

Hello John,

We are very grateful for your kind review and appreciate you taking the time to share your experience with us. It is always our pleasure to provide excellent service and support to our valued patients. Thank you again for choosing our medical centre.

Sincerely,
Easy Medical Centre

Easy Testing Ltd からの回答

2026年2月2日

Hello Mr William,

Thank you for taking the time to leave a review. I’m very sorry to hear you felt the doctor was rude — we take concerns about staff conduct seriously. We will be meeting with the doctor to review what happened and to ensure our consultations are respectful and helpful in future. If you’re willing to share more about your visit, please contact our patient relations team so we can investigate and make things right.

Easy Medical Centre

Easy Testing Ltd からの回答

2026年2月2日

Hello Pete,

Thank you for your kind feedback. We’re delighted to hear the team was helpful and that arranging your consultation was easy. We’ll pass your comments on to the staff — they really appreciate hearing when things go well — and we look forward to supporting you again in the future.

Easy Medical Centre

Easy Testing Ltd からの回答

2026年2月2日

Hello Natalie,

Thank you for your feedback. We’re delighted booking was easy and your visit ran smoothly — it’s wonderful to hear you couldn’t fault the experience. We’ll pass your comments on to the team; they appreciate hearing when things go well and it helps us keep standards high.


Easy Medical Centre

Easy Testing Ltd からの回答

2025年12月9日

Hello Karolina,

Thank you so much for your kind words and recommendation. We’re delighted to hear you found Easy Medical Centre welcoming and that our team’s professionalism made a positive impression. It’s great to know the timely results and clear interpretation were helpful. We truly appreciate your feedback and look forward to supporting you again whenever needed.

Best wishes,

Easy Medical Centre

Easy Testing Ltd からの回答

2025年12月7日

Hello Kevin,

Thank you for sharing your experience. We’re delighted to hear the process felt easy and that our medical assistant came across as friendly, thorough, and professional. Your feedback means a lot to us and helps reassure others that they can expect the same level of care.

Best wishes,

Easy Medical Centre

Easy Testing Ltd からの回答

2025年12月5日

Hello Amie,

Thank you so much for your kind words! We’re delighted to hear that you found the process quick and easy and that our team made a positive impression. Your feedback means a lot to us, and we look forward to assisting you again in the future.

Best wishes,

Easy Medical Centre

Easy Testing Ltd からの回答

2025年11月6日

Dear Sophie,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your recent experience did not meet your expectations, and we’d like to offer some clarity regarding the events surrounding your appointment.

Your initial request for a Saturday appointment at our Manchester clinic was submitted just 30 minutes prior to your preferred time. As outlined in our booking system and confirmed in our email correspondence, all clinics outside our Crewe headquarters require a minimum of 24 hours’ notice for appointment approval. Unfortunately, this meant we were unable to confirm your Saturday request.

When you arrived at the clinic, our team did their best to explain the situation and clarify that your email was a booking request - not a confirmed appointment. We also reiterated this over chat and phone, and shared that availability was only possible for the following day.

Despite the short notice, we fully understood the urgency of your situation and went above and beyond to accommodate you with a Sunday appointment at our Manchester clinic. Your results were delivered within the expected timeframe, and we’re glad we could support you promptly.

We always strive to provide compassionate and responsive care, and we regret that this misunderstanding led to disappointment. If there’s anything further we can do to support you or clarify the process, please don’t hesitate to reach out.

Warm regards,
Rustams
Marketing and Customer Care Team