Great customer service - a swift response to a spare part query and order. I needed a new cover for the charger port on the remote - which I couldn't immediately spot on the website. A link to order... もっと見る
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Used sparingly and my dog has become much better behaved. Corrected his bad habits, don't have to use collar as often now.
This is my second collar, the first lasted about 5 years.the new collar arrived quickly. It’s easy to set up..but instructions for finding the serial number on transmitter are wrong, however we contac... もっと見る
Had an issue ordering from the webpage (no fault of ecollars.co.uk) Excellent customer service - swift and friendly response to my query and offered support to procede with my order. Fast delivery... もっと見る
企業情報
当該企業による記述
Ecollars.co.uk is the official UK retailer of Ecollar Technologies USA products, renowned for offering the largest range of e-collars at the best prices. The company specialises in high-quality, humane training collars and pet accessories designed to make training easier and more effective for both pets and owners. Their selection includes a variety of innovative collars featuring customizable vibration, sound, and static correction modes, which allow pet owners to promote positive behavior and a better behaved pet. With customer satisfaction and pet welfare as core values, Ecollars.co.uk is committed to providing top-notch service, from the shopping experience through to post-purchase support. They offer free UK delivery, a 14-day guarantee, and outstanding customer support for repairs, faults, and returns. This ensures that customers have a risk-free experience and can confidently invest in a product that’s right for their pet. Ecollars.co.uk’s dedicated support team is knowledgeable about responsible dog training and provides guidance to help pet owners make informed decisions. Their product lineup is carefully chosen to cater to various breeds, sizes, and temperaments, ensuring that each customer finds an ideal training solution. As a trusted online retailer, Ecollars.co.uk serves pet owners across the UK, combining reliable technology with a steadfast commitment to pet safety and training effectiveness. This approach has helped them build a strong reputation as a leader in humane pet training solutions.
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ネガティブなレビューの 50%に回答しています
通常48時間以内に回答
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Used sparingly and my dog has become…
Used sparingly and my dog has become much better behaved.
Corrected his bad habits, don't have to use collar as often now.
Always a great service!
Great customer service
Great customer service - a swift response to a spare part query and order.
I needed a new cover for the charger port on the remote - which I couldn't immediately spot on the website. A link to order the right part was sent less than 24 hours later, and the part turned up much faster than I had expected, including the correct screw to attach it. I didn't need it as our original screw was still in place - but I might well have done and we've a spare if that does fail.
The product is excellent but I hate the…
The product is excellent but I hate the packaging. The collar is packaged in a box that looks like a children's party game. This is a serious product that I dont think should be used without training and with great care. I have been using it for 2 weeks now with great results. My dog and I are once again enjoying off lead walks, BUT I have been working with a trainer for weeks in preparation so that the collar is used appropriately and proportionally to protect wildlife and livestock from my dog with a high prey drive. Packaging it as 'Dog training made easy' with 2 children (both boys) on the box makes it look like a toy.
Exceptional products, customer service and support. A company you can trust as they truly stand by their products and continue to improve.
This company and their Teams are of the highest calibre; their products, their customer service and any additional support needed.
I have been a happy customer for over 10+ years, placing numerous orders and I have always been pleased with my experience. Their websites (both the USA + UK) are straightforward, easy to navigate and simple to purchase once happy with order. Delivery has always been exemplary and if I did have any orders that had a defect they stepped up to offer resolution within 24hours, either replacement or refund.
Their products are the best combination of technology, design and affordability. Helping people+dogs worldwide to truly experience life to the fullest and the right to move freely, whilst being responsible and safe. Remote E-Collars are the absolute pinnacle in intelligent communication with our canine companions, the most humane form to teach them important lessons such as avoiding hazards in the environment and to keep them safe whilst experiencing the most freedom possible. It is always advised to seek out an experienced, good reputation Trainer to help in the process of learning how best to use the training tool and how best not to use it, what its limitations are. How to have it as another complimentary teaching layer to a strong foundation which should have clear communication (markers, bridging signals, commands), good understanding of context, generalisation of behaviours in changing settings, understanding of biological drives, breed traits, matrix of motivation (intrinsic + extrinsic motivators), classical + operant conditioning....to name but a few.
E Collar Technologies understand that a product serving the function of precise communication between human and dog needs to have several key aspects:
- Comfortable to use
- Ease to programme and change settings
- Robust, to stand up to moderate impacts and not break
- Waterproof, as it cannot be a compromise to the electronics
- Capable, with most products having a 1/2 mile range and some 1mile+, there is no need to have your dog farther away from you than 1 mile (even hunting or working sheep in the highlands of Scotland), that range is plenty
- Battery life, high calibre and no issues, charges quickly
- Replacement parts, easy process as sometimes accidents happen and parts are easy to purchase and install if needed
- Choice of products, for large dogs, small dogs, for owners who wish for vibrate only, or full range of functions, different coloured shell covers. They have it all.
ECTechnologies are putting out a solid set of products that will fit most needs and are setting a very high mark in the industry. Battling against constant pressure to prevent the use of all Training tools, they are playing a clean game strategy of quality products, instructional content, strong support for customers/users, impeccable customer service, good PR, large database of Trainers + sales and to stand behind their products and their use as effective, intelligent, responsible, ethical tools within the Dog Training + Pet Ownership Industry.
The shipment arrived incredibly fast
The shipment arrived incredibly fast! I'm thrilled with what I bought; it's perfect for working with my dog.
Excellent customer service
Had an issue ordering from the webpage (no fault of ecollars.co.uk) Excellent customer service - swift and friendly response to my query and offered support to procede with my order.
Fast delivery and product in perfect condition.
Would definitely recommend - thankyou ecollars.co.uk!
Great product
Gre product, high quality and tested on myself. Has helped to open our dogs world up so we can enjoy off lead walks almost anywhere
Top tier
Would never even consider giving lower than 5 stars every single order every single time fast and efficient with great price
Highly recommend
Quick shipping
Quick shipping
Attached the replacement receiver to the new collar I ordered
Fab communication
Great collars
Great collars, incredibly sturdy. Our dog gets filthy in mud and water and they still work incredibly well, no issues at all.

Ecollars.co.uk からの回答
Order was processed quickly
Order was processed quickly. Excellent product. Prompt replies to any queries.
Consistently dependable with fast…
Consistently dependable with fast shipping and high-quality collars.
Goods well described and as needed fast…
Goods well described and as needed fast delivery - Thank you
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