ecoscent.co.uk レビュー 

ecoscent.co.uk からの回答

2025年3月10日

Hi Julie,

Thank you for your kind words! We’re so happy to hear you’re enjoying the fragrance every day and that our service met your expectations.

If you ever need anything, we’re always happy to help—just reach out to us at ecoscent@ecoscent.co.uk.

The EcoScent Team

ecoscent.co.uk からの回答

2025年3月3日

Hi Nicola,

Thank you for your feedback. We’re glad to hear you’re enjoying the scent and functionality of the EcoScent Mini Pro, but we’re sorry that the noise level hasn’t met your expectations. The diffuser operates at under 55 dBA, as stated in our product specifications, but we understand that sound perception can vary from person to person.

We truly appreciate your honest input and will keep it in mind as we continue to refine our products. If you’d like any assistance in adjusting the settings or finding the best placement for quieter operation, please don’t hesitate to reach out to us at ecoscent@ecoscent.co.uk—we’re happy to help!


The EcoScent Team

ecoscent.co.uk からの回答

2025年2月24日

Hi,

Thank you for your feedback. While we’re glad you’re happy with the product, we’re truly sorry to hear that our service didn’t meet your expectations. We’d love the chance to make things right—please reach out to us at ecoscent@ecoscent.co.uk, and we’ll do our best to assist you.

The EcoScent Team

ecoscent.co.uk からの回答

2025年2月13日

Hi Jane,

Wow—thank you for such high praise! We’re thrilled to hear you see EcoScent as the Rolls-Royce of interior scents. Providing eco-friendly products, excellent service, and timely delivery is what we strive for, and we’re so happy we could deliver a 5-star experience for you.

If you ever need anything, we’re always happy to help – just reach out to us at ecoscent@ecoscent.co.uk.


The EcoScent Team

ecoscent.co.uk からの回答

2025年2月12日

Hi Michelle,

Thank you for your kind words! We’re so glad you’re loving the gorgeous scent. If you ever need anything else, we’re always happy to help—just reach out to us at ecoscent@ecoscent.co.uk.


The EcoScent Team

ecoscent.co.uk からの回答

2025年2月5日 に更新

Hi Alexandra,

Thank you for your wonderful feedback! We are thrilled to hear that you found it easy to select your perfect scent and that our team was there to assist you at every step. Knowing that you are delighted with both the product and service truly brightens our day!


The EcoScent Team

ecoscent.co.uk からの回答

2025年1月31日

Hi Katy,

Wow—thank you for your amazing feedback! We’re so happy to hear that you love EcoScent and that our quality and team have made such a great impression. Your support means the world to us!

EcoScent Team

ecoscent.co.uk からの回答

2025年1月30日 に更新

Hi Waseem,

Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying your EcoScent system and that it’s off to a great start. It’s great that the Amber Sandalwood & Patchouli fragrance brings back the luxurious aroma of the Park Lane Hotel!

We’ll be sure to pass your kind words along to Shelomi.

If you ever need anything else, we’re here for you! ecoscent@ecoscent.co.uk

EcoScent Team

ecoscent.co.uk からの回答

2025年1月28日

Hi Olivia,

Thank you for your kind feedback! We’re thrilled to hear that our scent machines are working great in your serviced apartments.
Shelomi and the team are always here to assist, and we’re happy to know she’s been helpful in ensuring you make the most of our products.

Thank you for choosing EcoScent – we’re here whenever you need us!
ecoscent@ecoscent.co.uk

EcoScent Team

ecoscent.co.uk からの回答

2025年1月28日

Hi Maja,

Thank you for your kind words! We’re pleased you enjoyed our service and love our fragrance selection. Your satisfaction means everything to us!

Thank you for choosing EcoScent – we’re here whenever you need us!
ecoscent@ecoscent.co.uk

EcoScent Team

ecoscent.co.uk からの回答

2025年1月24日

Hi Andrew,

Thank you so much for your lovely feedback! We’re so happy to hear that ordering was easy for you and that your package arrived safely and on time.
Making sure you have a smooth and positive experience is what we’re all about, and it’s great to know we got it right for you!

Thank you for choosing EcoScent – we’re here whenever you need us!
ecoscent@ecoscent.co.uk

EcoScent Team

ecoscent.co.uk からの回答

2025年1月16日

Hi Sophie,

Thank you for your feedback! We’re glad to hear you’re happy with your overall experience. We understand that setting up the timer can be a bit tricky, and our team is here to help. Please feel free to reach out to us at ecoscent@ecoscent.co.uk for any assistance you might need.

Thank you for choosing EcoScent, and we hope you continue to enjoy our products!


EcoScent Team

ecoscent.co.uk からの回答

2025年1月13日

Hi Michaela,

Thank you for sharing your feedback. We’re sorry to hear that you feel our products are overpriced. At EcoScent, we aim to provide premium-quality fragrances and innovative designs that bring value to our customers.

We understand your concerns and appreciate your communication with us. As we’re already in contact and awaiting your response, we’ll do our best to address your feedback and ensure we resolve this to your satisfaction.

Thank you for your honesty, and we look forward to assisting you further.


The EcoScent Team

ecoscent.co.uk からの回答

2025年1月6日

Hi Wendy,

Thank you for your thoughtful feedback! We are pleased to hear that you enjoyed the Winter Wonderland fragrance and appreciated the quality of the dispenser as well as our prompt service.

We appreciate your feedback about the dispenser's usability and the motor's sound. Our team is dedicated to continuously improving our products, and your insights are invaluable in this process. If you have any questions or need assistance with our scent machine, our support team is ready to help—just reach out to ecoscent@ecoscent.co.uk.

Thank you for choosing EcoScent! We look forward to serving you again in the future.


EcoScent Team

ecoscent.co.uk からの回答

2025年1月6日 に更新

Hi Sam,

Thank you for your wonderful feedback!

We’re delighted to hear that you’re enjoying the EcoScent range and that our scents are filling your entire home.

We strive to create a beautifully fragranced living space!


EcoScent Team

ecoscent.co.uk からの回答

2024年12月18日

Hi Janice,

Thank you for your wonderful feedback! We’re delighted to hear you found our team helpful over the phone and that you’re enjoying our products' long-lasting, lovely scents. Your satisfaction is what we strive for!

EcoScent Team

ecoscent.co.uk からの回答

2024年12月16日

Hello,

Thank you for your kind words! We’re thrilled you’re happy with the product and the speedy delivery. Your satisfaction means the world to us!

EcoScent Team

ecoscent.co.uk からの回答

2024年12月12日 に更新

Hi,

Thank you for your feedback. We’re truly sorry to hear about your experience and the issues you’ve faced with our product and service. This does not reflect the high standards we aim for, and we sincerely apologise for the inconvenience caused.

We understand your concerns regarding the performance of the EcoScent Puck, and we would be happy to assist with troubleshooting or answering any queries. We apologise for the mix-up with your order and are awaiting your reply regarding this issue. Additionally, we recognise the need for more flexible delivery options and are actively working to enhance our shipping services to better meet customer expectations.

Please contact us at ecoscent@ecoscent.co.uk with your details, and we’ll prioritise resolving these matters for you. Your feedback is invaluable in helping us improve both our products and service.

Thank you for bringing this to our attention, and we hope to have the opportunity to make things right and regain your trust.

EcoScent Team

ecoscent.co.uk からの回答

2024年12月12日

Hi,

Thank you for sharing your feedback. We’re sorry to hear that you found the app difficult to use. We understand how important it is to have an accessible experience, and your comments will help us identify areas for improvement.

Our team is here to assist you with any challenges you’re facing. Please don’t hesitate to reach out to us at ecoscent@ecoscent.co.uk, and we’ll be happy to guide you through the app or provide alternative solutions.

Thank you for bringing this to our attention, and we appreciate your input as we work to improve.

EcoScent Team

ecoscent.co.uk からの回答

2024年12月12日

Hi Rosie,

Thank you for your feedback! We’re delighted to hear that your order arrived promptly. Your satisfaction is our priority, and we appreciate your support.

EcoScent Team