Ecotrusレビュー 

Great service from Ecotrus. Kept up to date with each stage. We would recommend.

I am extremely pleased with my Deluxe loft conversion and the whole experience from start to finish. The process was smooth, efficient, and completed to a very high standard.

The quote was provided the same day I reached out, and they were able to fit me in quickly, which I really appreciated. The communication throughout the project was exceptional. They set up a WhatsApp group with the team and the sales person, which made it easy to stay updated on timings, plans, and any changes—especially when the team were working in the loft!

The team was incredibly accommodating and nothing was ever too much trouble. They were also very clean and tidy, which made the whole experience even more pleasant. It was genuinely a pleasure having such friendly, professional people in my home for the week.

Finally, the invoice process was simple and hassle-free. I received it directly via email, and I was able to pay quickly through Apple Pay.

A huge thank you to Damien, Danny, Josh, Dave, and Michelle for their fantastic work!

I chose Ecotrus on a whim, sucked in by the social media marketing, but boy did it pay off!

My brief was something very unusual, it's a dormer on steroids, I chose Ecotrus on the off chance, as my build was considerably different to their previous projects.
From initial visit to completion did take a while, this was mainly due to the unique structure and the site.
I've been quite pleased with price, product and service I received.
Key plus points for me.
Speed of installation (4 days for 17m structure)
Recycled materials
Flexibility for thee internal space, as all the load bearing walls are the sides
Good customer service
Good installation team

Impressive but higher cost compared to traditional build and would certainly depend on loft size.

The product is great, however non existent post customer service once your money has been taken, please forget you ever dealt with them.

This review is replacing the original one, that I wrote on the 22/02/2022.

It wasn't a good start, lots and lots of problems/mistakes.
In all fairness, Ecotrus put everything right, it just made the project longer.
We was compensated with money knocked of the bill.
Now nearly 3 years later.
We decided that we had made a mistake, that we didn't have a velux window fitted in the new bathroom. With the loft dormer being a steel construction, I didn't want to get any builder. So I contacted EcoTrus. Vanessa and Michelle were very professional, helpful and very efficient. From start to finish, it took 2 days. Framing out the steel, and putting the window in.
Every step of the way, sheets were put all over the floor, shoes were taken off, and they even hovered up before they went.
Every company/ trade persons make mistakes. It's how they put the mistakes right, that sets them apart.

I think maybe EcoTrus has learnt from it's mistakes/problems and is going in the right direction, to be the only goto company for loft conversions.

We recently completed our loft conversion with ecoTrus, and we couldn’t be happier with the results! From start to finish, their team was professional, efficient, and genuinely cared about our vision. The whole process was seamless—ecoTrus kept us updated at every step, and the project was completed on time and within budget. The quality of their work speaks for itself; the new loft space is not only beautifully designed but also feels incredibly solid and secure thanks to their innovative light gauge steel system.

If you’re considering a loft conversion, I highly recommend ecoTrus for an easy and stress-free experience. We now have an amazing new space that adds real value to our home!

Our goal was to make better use of our loft space and having looked at various different ways of doing this we chose to look at ecoTrus and the accredited installer DDS Construction Ltd.

Dan from DDS Construction Ltd from the outset was very helpful and visited us and took time to discuss the options we could take with our project. One thing that really stood out was his knowledge and ideas around how we could maximise our space and came up with an idea we hadn’t thought of in a double dormer design.

Once we agreed to proceed ecoTrus then got to work on the floor plans from our ideas and once the project kicked off things moved at pace with the ecoTrus team very attentive to the work and made sure we were fully up to date with the next stages. The steel delivery from ecoTrus then landed on site within a few weeks of order allowing Dan and his team to strip the roof and erect the steel - all done within a couple of days.

Over the next few weeks the outside was sealed and the internals were worked on with thanks to the hard work of Dan and his team. We are at the tail end of the project and very pleased with what we have and look forward to enjoying our new space!

5* service all round.

Building our Ecotrus structure with the guidance of Craig was a smooth process; we've been very pleased with the quick and efficient build. The office staff have been very friendly and helpful every step of the way with any queries; I would highly recommend them.

Wonderful and quick experience from quote to installation
I had my dormer installed this month 24th September 2024 and from the time I requested for a quote, through measurement and design it was a quick and wonderful experience. I am incredibly grateful to Craige who shows a lot of understanding and worked hard to make the project a success. Initially, I thought George, Craig and others owns the company, and I had to ask them about the owner. Ecotrus!! You have a wonderful and committed team, please keep this team together for more success of a wonderful concept in loft conversion.
I like to thank Venessa, Michelle, and Damian for making the project a success and I recommend Ecotrus Limited to anyone who wants a painless loft conversion.

Fantastic experience from start to finish. I had a Dormer installed early this year and Ecotrus couldn't have made it easier for me. From the sales staff making the system and install easy to understand to having a quick turn around from the design team for my drawings I couldn't recommend more. I had always wanted a dormer on the rear of my property and Ecotrus made it quick and simple.

We have just completed a dormer self build loft conversion with this system. From start to finish it took 4 days and we are over the moon with the system and the end result. We were lucky enough to have Craig on site whilst we did the install and we can not thank him enough for everything he did. Craig is a credit to the team. We would definitely recommend this system to others. Big thank you to the team!

The company are brilliant, they did everything they said they would do. Everything arrived as planned and the work took less than a week to complete with the technical help from them with our own builders. We are so pleased on the end result and would recommend them to anyone wanting to convert a loft space.

Firstly, I would like to start with a massive thank you to the outstanding Craig who worked every hour under the Sun to get our construction underway and built within the timeframe scheduled. Craig was truly amazing He is a real asset to Ecotrus and we was truly lucky to have him attend our property.
Great communication from the office staff and we will not hesitate in recommending this company

A complete design solution for loft conversions. I have recently just completed a completed a new dormer loft conversion structure in 4 days.
1, No need for a structural engineer and the associated costs with the engineer and the difficult and heavy RSJ requirements.
2, Fast construction with all ellements prefabricated off site and delivered in one delivery. Which speeds site install but importantly reduces labour costs.
3, The staff provided me with a friendly but professional service.

Would recommend to a friend, and my neighbours have asked my to do theirs for them.

We have recently done a loft conversion using Ecotrus system and are very pleased with the product. Credit to both Ecotrus and also Chris and his team (installer) for the hard work. Everyone has been very helpful at the office at Ecotrus and we would highly recommend them.

Seen eco trus online quite some years back and instantly seen the speed in which these structures can go up.

Since contacting them they have been great, from George who has been helping me all the way and carrying out the surveys on my loft.

Connor the architect who has helped me to no end with all the questions I had regarding building regs etc.

And also Craig, who came out to help install the structure with myself and my friend, between the 3 of us we had the entire structure (floor chords, rafter chords, dwarf wall, dormer and stairs) in within 5 days.

I’ve received about 3 phone calls since, re-assuring me that even though our contract is now at an end, if I need any assistance they are there to help.

Brilliant people and brilliant system.

I have just installed an Ecotrus system for my loft conversion at home. I have found the team easy to deal with from when my architect made the initial enquiry right through to delivery.

I went with the self install option as it fitted within our budget and it came with technical support for the week of the installation. I am a ground worker by trade but if you are practically minded with a bit of guidence it’s not overly complicated.

I was impressed that from first tile removed from the roof to weathered back in was only 5 days meaning me and my family could remain in our home.

No party wall agreement needed
No huge steels
Only minor ceiling damage in upstairs rooms

Overall I would happily recommend Ecotrus to others

Our experience with ecoTrus was exceptional from start to finish.

George and Oliver were incredibly helpful, coming down to see the site to measure up, and then guiding us through a unique design process to ensure our build was perfect.

The installation took just 3 days, transforming a pile of promptly delivered steel into the full structure of our loft conversion with front and rear dormers. Craig, part of the ecoTrus team, who travelled from Barnsley, provided outstanding on-site support. Our builder, Richard of Raw Services from Upminster (a certified ecoTrus partner), collaborated seamlessly with the ecoTrus team making this build impressively fast, yet, safe.

Local building control approved everything, and we’ve received numerous inquiries from neighbours about this innovative system!

Our builder recommended Ecotrus. Initial contact was very positive, great communication, made the effort to provide a timely quote, response good over email and phone calls. Quick turn around to start work once contract agreed. Ecotrus' installers were punctual, professional and knowledgeable in their trade. We would highly recommend Craig and Kyle and wouldn't hesitate to use them again.

It would have been more time efficient for us, the client and Ecotrus to have the Project manager arrive on first day and last day to check works etc. It could have eliminated going the extra week. However, the final work was outstanding and we are very happy with the final outcome and love our new space.