Both their products and their customer service are outstanding. They helped me out so much and I am so grateful for everything they did.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A lovely product the fragrance is beautiful. I am impressed at how it can fill a large room with long lasting continuous aroma. I shall always look to this product in future as I love the fact it is s... もっと見る
企業が回答しました
Can't comment on the product as it hasn't been received. It appears that Royal Mail are stating on their tracking information that the recipient signed for it when she wasn't actually at home and ca... もっと見る
企業が回答しました
I am very pleased with the colloidal silver and castile soap. Both are very fairly priced and were delivered quickly. I was looking for Dr Bronners sal suds which is great for washing dishes and all r... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Eco Wellbeing Co. is a UK-based wellbeing brand focused on natural health, mindfulness and sustainable living. We carefully source high-quality supplements and wellbeing products designed to support everyday vitality, clarity and balance. Formerly trading as Wellbeing Bristol, our rebrand reflects a wider commitment to eco-conscious choices, transparency and long-term health. Every product we offer is selected with integrity, backed by clear information and delivered with personal, attentive customer service. As a small independent business, we value real relationships with our customers. Your feedback helps us improve, grow and continue providing products that genuinely support wellbeing in a practical, grounded way. Thank you for supporting an independent UK wellbeing business.
連絡先
Great customer service
2022年1月9日
The Eco Wellbeing Co からの回答
So pleased to hear you value our great customer service. Thanks for being a great customer
The Eco Wellbeing Co からの回答
Great to hear you like the product and thanks for the 5*s Maura
had a good experience thank you
2021年9月17日
自発的なレビュー
The Eco Wellbeing Co からの回答
Thank you for sharing your experience
The Eco Wellbeing Co からの回答
Thanks for the 5* review
The Eco Wellbeing Co からの回答
Thanks for the lovely review
Very quick and painfree experience
2021年4月26日
The Eco Wellbeing Co からの回答
Thank you for your positive review
The Eco Wellbeing Co からの回答
Thank you for your kind review
Can't comment on the product as it…
Can't comment on the product as it hasn't been received. It appears that Royal Mail are stating on their tracking information that the recipient signed for it when she wasn't actually at home and can prove she wasn't. I asked the seller to contact Royal Mail which they have only to tell me that Royal Mail GPS shows that they were at the address which may be the case but it wasn't signed for by the recipient so that's a lie and there was no one else at the address. Seller only willing to resend if they get a refund. So basically I'm out of pocket if Royal don't refund. Surely the seller should have some sort of policy in place in case this happens. I wouldn't mind but paid over the odds for a product than would normally as thought I was getting something special.
Update: product arrived. My daughter is very happy with it and has commented on how lovely it smells. Thank you Gary for your help.
2021年4月6日
The Eco Wellbeing Co からの回答
Hi Amarjit,
I am sorry that your daughter hasn't received the product from Royal Mail. I have explained the situation to you and the time scale that Royal Mail works to. If Royal Mail considers the item lost, they will reimburse me and I will send the item again free of charge.
If they don't reimburse me, because they consider the item has been delivered, then unfortunately, I can do nothing about that. The issue is with Royal Mail, not myself or the service I have provided.
I really do understand your frustration and I am doing all I can to help but I feel perhaps your frustration would be have a greater impact if it was directed to Royal Mail directly.
I do have a policy in place which you can check here - https://www.wellbeingbristol.co.uk/delivery-services/
As previously advised, I will get back to you once Royal Mail has made a decision on this matter.
Kind regards,
Gary
Wellbeing Bristol founder
Easy to use website and fast delivery
Easy to use website and fast delivery. Product just as I thought it would be, thank you!
2021年2月27日
The Eco Wellbeing Co からの回答
Thank you for your lovely review Molly. So pleased to hear you're happy with the product and service.
The Eco Wellbeing Co からの回答
Thank you Sharon for the lovely review
The Eco Wellbeing Co からの回答
Thank you Janet for your lovely review
Thank you Wellbeing for taking so much…
Thank you Wellbeing for taking so much trouble to get my correct delivery address....and for the algae too.
2021年2月12日
The Eco Wellbeing Co からの回答
It was no trouble at all. Thank you for your kind review
Quick dispatch and very helpful…
Quick dispatch and very helpful customer service! thank you.
2021年2月10日
The Eco Wellbeing Co からの回答
Thank you Samira for your kind review
The Eco Wellbeing Co からの回答
You're very welcome. Thanks for the positive review
Lovely diffuser
I cannot give a review on the actual product as I have bought it for my daughter-in-law for Christmas, but the packaging was very good and the diffuser was in perfect condition when it arrived. Very prompt delivery. Both my daughter-in-law and myself bought some of this diffuser in the past and it was really lovely, so this is a repeat purchase.
2020年11月25日
The Eco Wellbeing Co からの回答
Thank you for your lovely review and kind words Sheryl.
The Eco Wellbeing Co からの回答
Thanks for the review, so glad you appreciate the service.
And thanks to your feedback, I have updating my shipping settings so all items are now posted with a tracking number.
Really great company to deal with
Really great company to deal with I'm very impressed. Fantastic products and really lovely and helpful communication - I'll be back!
2020年8月4日
自発的なレビュー
The Eco Wellbeing Co からの回答
Thank you Emma for your kind review which is very much appreciated. See you soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。