EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... もっと見る
企業が回答しました
The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
企業が回答しました
I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... もっと見る
企業が回答しました
企業情報
当該企業による記述
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
連絡先
5000 Birch St suite #3000, 92660, Newport Beach, 米国
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
Excellent service
Excellent service, professional workers, they maintained communication with my loan services, and my loans were forgiven in March 2024.
2024年3月14日
自発的なレビュー
EDAPT USA からの回答
Hello Karen! Thank you for taking the time to leave your wonderful review. We appreciate you doing so. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
To all online viewers seeking solace…
To all online viewers seeking solace from the overwhelming burden of student loans,
I'm eager to share my transformative experience with EDAPT USA, a beacon of expertise in the realm of student loan repayment. As an educator specializing in students with disabilities for over two decades, I intimately understood the weight of my $85,000 loan, compounded by unforeseen life events and relentless compound interest.
EDAPT USA emerged as my steadfast ally, offering not just assistance, but a collaborative journey fueled by mentorship and advocacy. Their deep comprehension of the system and unwavering support paved the way for my successful pursuit of Public Service Loan Forgiveness (PSLF). Despite the inevitable hurdles encountered along the way, including forbearance periods, Income Driven Repayments their tireless efforts bore fruit!
I owe a debt of gratitude to EDAPT USA for their instrumental role in not only achieving PSLF but also securing retroactive credit for past service. Their dedication, expertise, and unwavering commitment transformed what felt like an insurmountable challenge into a triumphant victory. For anyone navigating the labyrinth of student loan repayment, entrust your journey to EDAPT USA and embark on the path to financial liberation.
Warm regards,
Neil Wahab, MSEd
2024年4月2日
自発的なレビュー
EDAPT USA からの回答
Hello Neil,
We can't thank you enough for taking the time to leave your detailed and uplifting review. We are so grateful and truly appreciate the clients we have. We understand the challenges and complexities that borrowers face on a daily basis. With that said, at Edapt we really strive to deliver the best possible customer service to each of our members. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions and don't hesitate in reaching out! It has been our pleasure.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
EDAPT USA からの回答
Hello Vanessa!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you accomplish the ultimate goal of becoming debt free. We are here if you have any questions or need further assistance.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT helped me to understand my…
EDAPT helped me to understand my situation and how to handle it. They showed professionalism every step of the way will always willing to assist or answer any questions that I have had. Thank you for all of your support and help.
2024年3月26日
自発的なレビュー
EDAPT USA からの回答
Hello David! Thank you for taking the time to leave your wonderful review. We appreciate you doing so. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
Very patient when I was trying to do…
Very patient when I was trying to do this at work really appreciate the help would not have been able to find this without her help and patience
2024年3月25日
EDAPT USA からの回答
Thank you so much for the kind words and the five stars Jodi. It was an absolute pleasure helping you. We are here if you ever have any questions or need further assistance so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
I was very pleased with EDAPt services
I was very pleased with EDAPt services. Since 2019 they have helped me with student loan consolidation and repayment due to my financial hardships. Highly recommended!!!
2024年3月22日
自発的なレビュー
EDAPT USA からの回答
Hello Alfonso,
Thank you for taking the time to leave your wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you accomplish the goal of becoming debt free! Please let us know If you have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
Everyone I worked with was very helpful…
Everyone I worked with was very helpful and knowledgeable.
2024年3月12日
自発的なレビュー
EDAPT USA からの回答
Thank you so much for the kind words and the five stars Franklin. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Incredibly attentive towards my account…
Incredibly attentive towards my account with constant follow-up on documents I needed to submit to keep my account up-to-date.
Seamless transitions when loans switched and continuously sending updates on my account throughout the year, COVID pandemic with updated information.
2024年2月21日
自発的なレビュー
EDAPT USA からの回答
Hello Joseph,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT USA からの回答
Thank you so much for the kind words and the five stars Renee. It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
This company keeps clients updated and…
This company keeps clients updated and communicates very well with emails, text and phone calls. Thanks for all your business, you are the greatest company I have ever dealt with. I thank God for you. THANKS
2024年2月15日
自発的なレビュー
EDAPT USA からの回答
Hello Bernard,
Thank you for taking the time to leave your wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Working w unclear direction
Staff worked to unravel a complicated student loan forgiveness issue. Resolution pending, payments paused. ✓✓
2024年1月30日
EDAPT USA からの回答
Thank you so much for the five star review Rin. It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
The Best Student Loan Processing Company!
Throughout the years, whenever I've had to reach out to EDAPT, I always experienced great and caring customer service. I always felt that the reps genuinely wanted to help me. I never felt like a number. Everything was always explained clearly. In many ways, EDAPT for me was a saving grace as they truly helped me to navigate the often cumbersome and confusing student loan repayment processes, as well as saved me a lot of anxiety and duress over managing my finances.
2024年2月6日
自発的なレビュー
EDAPT USA からの回答
Hello Arthur,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind and uplifting words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Edapt provides the best service out of any company I have ever worked with
Sean and Marissa are invaluable towards any borrower who needs help getting back in charge of their finances due to student loans. They have been a major contributing force that helped me get my life back on track. They are patient and professional. They are deeply knowledgeable, and very effective at what they do. I highly recommend anyone who may need some assistance with student loans to contact this company you will never regret it.
2024年2月2日
自発的なレビュー
EDAPT USA からの回答
Hello Debra,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind and uplifting words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Their transparency and clear…
Their transparency and clear communication set them apart, ensuring clients are well-informed every step of the way.
2024年2月2日
自発的なレビュー
EDAPT USA からの回答
Thank you so much for the kind words and the five stars Joe. It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
customer service agent was very knowledgeable and put my mind at ease about a issue I had. Great talking to her.
she was so fast in addressing my issue and put my mind at ease over my issue. Great job.
2024年1月31日
EDAPT USA からの回答
Thank you David for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
I was treated as a person not a number.
2024年1月30日
自発的なレビュー
EDAPT USA からの回答
Thank you so much for the kind words and the five stars Albert. It was an absolute pleasure helping you. We are here if you ever have any questions or need further assistance so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Got my student loans forgiven
Got my student loans forgiven. Appreciate them helping me in this endeavor.
2023年8月1日
自発的なレビュー
EDAPT USA からの回答
Hello George! Thank you for taking the time to leave your wonderful review. We appreciate you doing so. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657) 201-5209
support@edaptusa.com
EDAPT USA からの回答
Hello Ella,
Thank you for taking the time leave your review. We appreciate your feedback. A team member reached out to discuss your recent call with us as customer service is our main priority. Please let us know how we can improve your experience and earn 4 or 5 stars in the future.
Warm Regards,
Edapt USA
(657)201-5209
support@edaptusa.com
Good Communication
2024年1月19日
自発的なレビュー
EDAPT USA からの回答
We appreciate the five star review Kimberly! Thank you for taking the time to leave it. It was our pleasure assisting you and we are here for you should you have any questions in the future. Take care and thanks again!
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Simple and convenient
2024年1月19日
EDAPT USA からの回答
We appreciate the five star review Tamara! Thank you for taking the time to leave it. It was our pleasure assisting you and we are here for you should you have any questions in the future. Take care and thanks again!
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。