EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... ãã£ãšèŠã
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This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. Iâm glad b/c before Edapt wasnât aware of anything related to my student lo... ãã£ãšèŠã
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The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
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I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... ãã£ãšèŠã
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We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service. Our over 900 five star reviews gives us the confidence to say we're the best at what we do. We look forward to working with you!
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5000 Birch St suite #3000, 92660, Newport Beach, ç±³åœ
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
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I always had help and all my questionsâŠ
I always had help and all my questions answered. I appreciate it !
2025幎8æ22æ¥
EDAPT USA ããã®åç
Hello Bryan,
Thank you for your 5-star review! Weâre so glad to hear that you always felt supported and had your questions answered along the way. Providing clear guidance and dependable help is what we strive for every day!
The company is great
The company is great. They help me when I needed to handle my payment towards my student loan. I am grateful for your service
2025幎8æ21æ¥
EDAPT USA ããã®åç
Hello Jasmin,
Thank you so much for your thoughtful review! Weâre so glad we could be there to help you manage your student loan payments. Knowing that our service made a difference for you means a lot to us. We truly appreciate your trust and are grateful for the opportunity to support you along the way.
EDAPT USA ããã®åç
Hello Kristine,
Thank you so much for your kind words and 5-star review! Weâre thrilled to hear that you felt treated with respect and kindness. We truly appreciate your trust and are always here whenever you need us.
Although I ran into a few hurdles of myâŠ
Although I ran into a few hurdles of my own making. Angel was stupendous. She answered her phone Always. She was On Time. Was thorough and Followed through. with all paperwork. I would highly recommend working with this team and especially Angel. Thank you, Heather C.
2025幎8æ19æ¥
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EDAPT USA ããã®åç
Hello Heather,
Thank you so much for your thoughtful review! Weâre delighted to hear that Angel was able to make such a positive difference in your experience. Her consistency, professionalism, and dedication to following through truly embody the level of service we strive to provide. Weâll be sure to share your kind words with her. Thank you again for the recommendation and for trusting our team.
I love edaptusa
I love edaptusa. They are super respectful and super patient and kind and help benefit you tremendously with the income driven repayment plan.
2025幎8æ14æ¥
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EDAPT USA ããã®åç
Hello Elijiah,
Thank you so much for your kind words! Respect, patience, and kindness are core values for our team, and weâre so glad theyâve made a difference for you. Itâs our mission to help clients benefit as much as possible from programs like the income-driven repayment plan.
They always reach out and kee meâŠ
They always reach out and kee me up-to-date on my account.
2025幎8æ14æ¥
EDAPT USA ããã®åç
Hello Debra,
Thank you for your kind words and 5-star review! Weâre so glad to hear that our consistent communication and updates have been helpful for you. Keeping our clients informed is a top priority, and itâs great to know itâs making a difference. We truly appreciate your trust!
This company was Very professional andâŠ
This company was Very professional and helpful with my situation thanks again
2025幎8æ12æ¥
EDAPT USA ããã®åç
Hello Kenneth,
Thank you for the 5-star review! Weâre so glad we could be helpful and provide the support you needed. Itâs always our goal to deliver professional service while making things as smooth as possible for our clients. We truly appreciate your trust and look forward to helping you anytime you need us again!
Amazing customer service.
Amazing customer service.. gets the job done Thanks girls !!
2025幎8æ11æ¥
EDAPT USA ããã®åç
Hello Dee,
Thank you so much for the fantastic review! Weâre thrilled to hear you had such a great experience with our team. They will be so happy to know their hard work and customer service made such a positive impact. We truly appreciate your trust and support!
Shenly did a great job explainingâŠ
Shenly did a great job explaining everything to me.
2025幎8æ7æ¥
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EDAPT USA ããã®åç
Hello Angela,
Thank you for the 5-star review! Weâre so glad to hear that Shenly was able to clearly explain everything and make the process easier for you. Weâll be sure to share your kind words with her â theyâll mean a lot!
This company was a life saver and didâŠ
This company was a life saver and did everything to guide me along the process of the madness of repayment. They worked hard to achieve what I wanted and made sure to stay on top of the latest changes. It was money well spent from 2019-2025
2025幎8æ1æ¥
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EDAPT USA ããã®åç
Hello Nina,
Thank you so much for your thoughtful review! We're honored to have supported you through the repayment journey from 2019 to 2025 â your kind words mean a lot to our team. Staying on top of every change and advocating for your needs is exactly what we aim to do. If there's anything we could have done to make your experience a full 5 stars, we'd truly value your feedback. We're always looking for ways to improve and better serve our clients!
Great experience
They helped me when I need options on my student loans
2025幎7æ10æ¥
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EDAPT USA ããã®åç
Hello Mrs. Green,
Thank you for your review â weâre so glad we could help you navigate your student loan options! We appreciate the 4 stars and would love to know how we can make your experience a 5-star one. Your feedback helps us improve and continue providing the best possible support. Donât hesitate to reach out if thereâs anything more we can do!
Excellent service
Excellent service. They look out for your needs and always answer your calls.
2025幎5æ1æ¥
èªçºçãªã¬ãã¥ãŒ
EDAPT USA ããã®åç
Hello Irma,
Thank you so much for the kind words! Weâre thrilled to hear that you felt supported and well taken care of â thatâs exactly the level of service we strive to provide. Knowing you can count on us means everything, and we're always just a call away if you need anything!
Very helpful and easy to deal with.
2025幎7æ30æ¥
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EDAPT USA ããã®åç
Hello Denise,
Thank you for the great review! Weâre so glad to hear that you found the process helpful and straightforward â thatâs exactly what we aim for. If you ever need anything else, weâre always here to help!
I think you have borrowed an angel
I think you have borrowed an angel, Mrs. Lindsey. She has a proclivity for challenging work, not only is Mrs. Lindsey a professional, a prerequisite for being a darned good person but a kind sentient human being. Thank you for your free kindnessâŠShe deserves a raise. After working with me, A BIG RAISE would be epicâŠâŠ Kindness is free and she deliveredâŠ. Be safe on your journey home Mrs.Lindsey.
2025幎7æ23æ¥
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EDAPT USA ããã®åç
Hello Tammie,
Thank you so much for your kind and powerful words. We couldnât agree more â Lindsey is truly one of a kind. Her kindness, professionalism, and dedication to helping others shine through in everything she does, and we feel lucky to have her on our team. Your appreciation means the world to us. We're always here if you need anything moving forward.
Amazing Experience!
They made what could have been an overwhelming experience, a piece of cake! Amazing, friendly customer service!
2025幎7æ29æ¥
EDAPT USA ããã®åç
Hello Kimberly,
Thank you so much for the amazing review! Weâre thrilled to hear that our team was able to turn an overwhelming process into something simple and stress-free. Friendly, supportive service is exactly what we aim for, and itâs great to know we hit the mark. Weâre always here if you need us again!
The fact that someone is keeping upâŠ
The fact that someone is keeping up with the needed paperwork. It would be better if the person you deal with spoke in American English without the heavy accent. I have a hard time understanding what they are saying. However, I greatly appreciate the work they have to do to keep up with the changes the government is going through right now.
2025幎7æ23æ¥
EDAPT USA ããã®åç
Hello Kay,
Thank you so much for your 5-star review and for recognizing the effort our team puts into staying on top of all the changing government requirements. We also appreciate your honest feedback regarding communication. Clear and comfortable conversations are important to us, and weâre always working to improve the client experience. If you ever have difficulty understanding something, please donât hesitate to let us know â weâre here to help every step of the way.
EDAPT USA ããã®åç
Hello Johnny,
Thank you for the 5-star review! Weâre glad you appreciated the honesty and direct approach â we believe in clear, straightforward communication to make the process as smooth as possible. Weâre always here if you have more questions down the line!
EDAPT USA ããã®åç
Hello Edgar,
Thank you for taking the time to leave a review. We understand it's still early in the process, and we're committed to making sure your experience with us exceeds expectations. If thereâs anything we can do to help along the way, please donât hesitate to reach out. Weâd love the opportunity to earn that 5th star as things progress!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Amazing!
This whole process has been so much easier, less scary, and less overwhelming with the edapt team and services! A million million thank yous! I couldnât recommend edapt services anymore to anyone!
2025幎7æ22æ¥
EDAPT USA ããã®åç
Hello Diana,
Thank you for such an amazing review! We're so glad to hear that our team at Edapt helped make the process feel easier and less overwhelming. Thatâs exactly what we strive for with every client. Your kind words and recommendation mean the world to us. if you ever need anything, we're always here to help.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Lindsey made my experience great
Lindsey made my experience great. She was very professional, patient and well versed.
2025幎7æ21æ¥
EDAPT USA ããã®åç
Hello Chrief,
Thank you so much for your wonderful feedback! We're thrilled to hear that Lindsey made such a great impression. Her professionalism, patience, and expertise truly reflect the standard we aim to provide every client. We'll be sure to share your kind words with her.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
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