Spent over £500 on this site, I bought one pair of jeans , ripped 3 times. Even after following their wash instructions. Refused to do anything about it. that’s what we call sh*t customer service
企業が回答しました
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I have just looked at all the bad reviews and felt I needed to write something. Over the last few years I reckon I’ve had at least 50+ items from this store and they are sublime. Sizing is abit hit an... もっと見る
企業が回答しました
Ho comprato i primi pantaloni tramite Zalando in verde oliva, poi gli stessi pantaloni in nero tramite il sito Ed Hardy Europa. Alcuni articoli sono un po' cari, ma giustificato,xké ci sono sopra dei... もっと見る
企業が回答しました
UPDATE Ed Hardy have been absolutely fantastic in rectifying this and have issued a full refund despite me having recieved one of the items. Offered an apology for the delay. You cant ask for more t... もっと見る
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企業情報
当該企業による記述
Welcome to the world of Ed Hardy - where art, fashion, and rebellion collide in a dynamic explosion of colours and design that define contemporary style. The brand transcends beyond clothing; it's a movement, a lifestyle, and a statement of individuality. At the core of Ed Hardy, is the legendary tattoo artist, Don Ed Hardy who at the age of 10, recognised the unique force of tattoo art. Growing up in the 1950s and early 1960s California pop culture, Hardy went on to earn an art school degree from the San Francisco Art Institute. He then learned to tattoo by apprenticing himself to master artists such as Phil Sparrow (the official tattoo artist of the Hells Angels Motorcycle Club). Over the last 40 years, Hardy has transformed this ancient tradition while also bringing fresh energy to painting, printmaking, and ceramics. From graphic tees to hoodies to denim jackets, Ed Hardy's designs exude a traditional and artistic quality that reflects in contemporary style, which seamlessly blends intricate tattoo designs with modern trends. Ed Hardy's iconic status is a testament to its enduring popularity and relevance in today's fashion landscape. While fashion trends come and go, Ed Hardy remains a constant, capturing the imagination and inspiring self-expression in people of all ages and backgrounds.
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4.0
ほぼ満足
639件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Spent over £500 on this site
Spent over £500 on this site, I bought one pair of jeans , ripped 3 times. Even after following their wash instructions. Refused to do anything about it. that’s what we call sh*t customer service
2026年2月20日
自発的なレビュー
Edhardy からの回答
Hi there,
Thank you for your feedback.
Please kindly reach out to us at hello@edhardy.co.uk with your order details, so we are able to look into this further for you.
Thanks
Chantelle
Ed Hardy Customer Services
Edhardy からの回答
Hi Pavel
Short, sweet, and exactly what we strive for. We are so happy to hear that both the design and the quality hit the mark for you!
There is nothing quite like the classic Ed Hardy look when it’s done right. Thanks for the support, and we can't wait to see what you pick out next!
Kind regards,
Chantelle
Size range is embarrassingly small
Size range is embarrassingly small. I will never understand why stores are so quick to supply dangerously underweight people with clothing but not bother to accommodate even average sized women. Do better.
2026年4月5日
自発的なレビュー
Edhardy からの回答
Hello,
Thank you for sharing your thoughts with us.
We’re genuinely sorry to hear that our current size range didn’t meet your expectations and that you feel let down by our selection.
At Ed Hardy, we aim to celebrate personal style across the board, and we hear your concerns regarding inclusivity and representation.
Feedback like yours is vital as we evaluate our future collections and work toward better accommodating our diverse community of fans.
We have shared your comments directly with our design and production teams for serious consideration. We appreciate you holding us to a high standard, as this is how we improve
Thanks
Jordan
Ed Hardy Customer Services
Edhardy からの回答
Hello Carmen and Roland,
Thank you so much for the glowing review! We are thrilled to hear that both our service and the quality of your items hit the mark.
There is no better compliment than "we will be back," and we already look forward to welcoming you both again soon. Enjoy your purchase!
Kind regards,
Chantelle
Overpriced products,but it is what it is
2026年2月22日
Edhardy からの回答
Hi Cristian,
Thank you for your feedback.
I'm sorry to hear you're not happy with your product.
Please reach out to us at hello@edhardy.co.uk to let us know about your order and the issue you have experienced with this.
Thanks
Kiana
Ed Hardy Customer Services
Edhardy からの回答
Hi Henry,
Thank you for your great feedback!
We're really pleased to hear that you were happy with the fast delivery and the quality of our products. Your support means a lot to us, and we look forward to serving you again in the future.
Thanks
Jordan
Ed Hardy Customer Services
Edhardy からの回答
Hi Gabriele,
Thanks for your review.
I'm sorry to hear you only received one cap.
Please could you contact us at hello@edhardy.eu with your order details so we can look into this for you.
Thanks
Jordan
Ed Hardy Customer Services
Very quick the expédition was.
2026年2月23日
Edhardy からの回答
Hi Nils,
Thank you for your kind feedback!
We're really glad to hear that you were happy with the quick dispatch of your order. We always aim to process and ship orders as quickly as possible, so it's great to know this made a positive impression.
We appreciate your support and hope to serve you again soon!
Thanks
Jordan
Ed Hardy Customer Services
Uncomplicated,very fast.
2026年2月26日
Edhardy からの回答
Hi Daniel,
Thank you for your great feedback!
We're really glad to hear that you found the process uncomplicated and fast. We appreciate you taking the time to share your experience and hope to serve you again in the future.
Thanks
Jordan
Ed Hardy Customer Services
Amazing
I have just looked at all the bad reviews and felt I needed to write something. Over the last few years I reckon I’ve had at least 50+ items from this store and they are sublime. Sizing is abit hit and miss but the quality has been nothing less than exceptional. I’ve had things to exchange and refund also, and it’s always been dealt with accordingly. By far my favourite brand.
2026年2月28日
自発的なレビュー
Edhardy からの回答
Hi,
Thank you so much for taking the time to leave us this review.
We are really thrilled to hear that you are such a fan of us and the quality of our products. It means a lot to know that we have always met your expectations, and we look forward to continuing to serve you with fresh looks in the future! Thank you for shopping with us.
Thanks,
Kiana
Ed Hardy Customer Services
Edhardy からの回答
Hi Dragulin,
Thank you for your feedback.
I'm sorry to hear you're not happy with your item.
Please reach out to us at hello@edhardy.co.uk, and we will be able to assist and help rectify the issue you've experienced.
Thanks
Jordan
Ed Hardy Customer Services
Needed some help from customer service
Needed some help from customer service
Was quick to resolve the problem
Very efficient
Excellent service
2026年1月29日
Edhardy からの回答
Hi,
Thank you so much for taking the time to leave your review!
We really appreciate your support and are so glad that you’ve had a positive experience with both our brand and our customer service. Ensuring that every issue is resolved quickly and fairly is always our top priority.
Thank you for shopping with us.
Thanks,
Kiana
Ed Hardy Customer Services
Quality Delivery and Customer Satisfaction
Excellent Customer Service and Support
Delivery Service / Time
Return / Exchange Fantastic Service - Received Within a Week Return Item
2026年1月31日
Edhardy からの回答
Hi,
Thank you so much for the review!
We're delighted to hear you’re happy with our service, fast delivery, and the ease of our exchange service. Your satisfaction means everything to us, and we look forward to serving you again soon!
Thanks
Kiana
Ed Hardy Customer Services
Edhardy からの回答
Hi,
Thank you so much for taking the time to leave your feedback. We’re really pleased to hear that your teenager loves their order!
Thanks for choosing us, we hope to see you again soon.
Thanks
Kiana
Ed hardy Customer Services
A good experience
Beautiful brand and great customer service. Every problem will be resolved
2026年1月25日
Edhardy からの回答
Hi,
Thank you so much for your kind words!
We truly appreciate your support and are so glad you’ve had a positive experience with both our brand and our customer service. Ensuring that every issue is resolved quickly and fairly is always our top priority.
Thank you for being part of our community
Thanks
Jordan
Ed Hardy Customer Services
Excellent clothes of great quality!
2026年1月31日
Edhardy からの回答
Hi,
Thank you so much for the kind words! We’re thrilled to hear you love the quality of our clothes. Your support truly means a lot to us.
Thanks
Jordan
Ed Hardy Customer Services
Edhardy からの回答
Thanks so much! Great to hear you’re enjoying the quality—means a lot to us.
Thanks
Jordan
Ed Hardy Customer Services
You cabt ask for better…
UPDATE Ed Hardy have been absolutely fantastic in rectifying this and have issued a full refund despite me having recieved one of the items. Offered an apology for the delay. You cant ask for more than that. Excellent comminication. Thank you!
I am extremely disappointed having recieved only one of three items in a delivery stating that all three items were within the package. It was very clear that the package had been tampered with. I followed Ed Hardy process and raised a fraud case online of which I was to wait for 30 days for a response. That has surpassed and.. nothing! No telephone number to contact to try to get issue resolved. Disappointed to say the least.
2026年1月22日
自発的なレビュー
Edhardy からの回答
HI Andrea,
Thank you for bringing this to our attention. We are incredibly sorry to hear that your package arrived tampered with and that our 30-day window for fraud cases has passed without an update. This is certainly not the level of service we aim to provide. I will look into this right now and get all of this resolved for you.
Kind regards,
Chantelle
Edhardy からの回答
Hi Peter,
Thank you for sharing your love for Ed Hardy! We’re glad to hear you enjoy the style. It’s always great to see our customers rocking designs they love. We really appreciate your support!
Thanks
Jordan
Ed Hardy Customer Services
Genuine Ed Hardy, fast shipment
Genuine Ed Hardy, I have purchased from this website several times and everything was perfect. Fast shipment to Hungary.
2026年1月1日
Edhardy からの回答
Hi Attila,
Thank you for your fantastic feedback!
We’re thrilled to hear that your purchases have always been perfect and that shipping to Hungary has been fast. We really appreciate your continued support and look forward to serving you again!
Thanks
Jordan
Ed Hardy Customer Services
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