Egg Back Home レビュー 

Finger weg! Ich habe bei eiber Sonderaktion Tassen bestellt, anstatt der zugesagten 6 Tassen wurden einfach nur 4 geliefert. Lieferzeitraum 7 Werktage anstatt der versprochenen 1-3 Tage. Kommunikation erst nach 3 Tagen und nur auf Englisc. Keine Bestellbestätigung keine Rechnung. Meines Erachtens, kein seriöses Geschäftsgebahren. Ich werde dort nie mehr bestellen und ein Stern ist zuviel.
Wie man an der Antwort sieht, ist das Unternehmen nicht in der Lage ein Übersetzungsprogramm zu nutzen. Auch scheint nicht mal die Absicht zu bestehen, die fehlenden 2 Tassen nachschicken zu wollen. So funktioniert Kundenorientierung nicht!

I'd had my eye on this brand for some time, then I fell for it and I wasn't disappointed. The whole buying experience is top notch: the site is simple and efficient, and so is the ordering process. Delivery was very fast and meticulous. I also had the opportunity to talk to customer service and they were lovely and answered all my questions. Finally, the products are great and of high quality. I recommend them.

Perfect packing, all save and beautiful! The konfetti plates and cups make me and my kids happy every day! Simply beautiful! Thank you for your great products!
Lisa

We replaced all of our old and damaged tableware and ordered a full set of New Party White, including 14 small and large plates, 6 large bowls, 6 medium bowls, and 6 mini bowls. The ceramics were delivered in less than a week to Sweden and were perfectly packaged. I’ve never seen a parcel packed with such care and attention. Each item was so carefully wrapped to prevent any damage during transport. And it worked: everything arrived in perfect condition.

The ceramics themselves are beautiful. No two pieces are exactly alike, the colorful details are all hand-applied, giving the entire set a unique and artisanal look.

We also had the pleasure of speaking with Raquel from customer service. A few months ago, we noticed that Egg Back Home’s Trustpilot page had some negative reviews, so we wanted to make sure the website and offers were legitimate. Raquel was incredibly helpful, sending us photos of the specific ceramics we were interested in, as well as pictures of the boxes used for shipping.

All in all, we had a great experience with Egg Back Home. We’re absolutely thrilled with the products we received and won’t hesitate to order from them again, or recommend them to friends and family.

Lovely and high quality products, fast delivery.

I was amazed by the extraordinary customer service via email, the super quick replies, and especially the help in receiving my dream set.
Shipping to Germany was faster than expected, and the goods arrived perfectly packed, without any use of plastic foil.
The dishes look perfect, and it’s a great joy to eat from them.

Smukke varer og hurtig og sikker levering. Elsker deres produkter.

Perfect. Very good quality

Die Ware ist toll und der Service auch!

Hübsch und individuell, mit sehr guter Produktqualität. Die Lieferung aus Portugal erfolgte problemlos.

Materiale ben imballato e di ottima qualità. Spedizione in tempi rapidi. Bellissime le loro offerte 2 x 1

Quick and easy order, real fast delivery, beautiful handmade items :) Thanks

Perfect! I love it

Ich bin immer wieder begeistert von diesem wunderschönen, tollen und farbenfrohen 'Konfetti'-Geschirr. Ich habe nicht das letzte Mal bestellt.

Perfectly secured and prepared for shipping products. The dishes are not only beautiful but also of great quality. I recommend them with all my heart!

Bols et tasses superbes et de très bonnes qualités.
L’envoi était de plus rapide et les articles très bien emballé pour supporter le transport.

Sehr schönes Geschirr, kam unbeschadet bei mir an

Super produits, réception sous 1 semaine, les pièces sont toujours arrivées intactes.

I love the unique design and I highly recommend the Party collection. The sprinkles in different colours put a smile on my face every time when in use.
Shipment is very fast and well packed but a little overpriced in my opinion.
Keep up your good work, the products are just fine and made with love. Thank you.

3rd of April 2025
I just want to add omy conversation with the very friendly customer service concerning the shipments pricing.
They told me that due to using bigger sized packagings they avoid the danger of damaging for the sensible goods.
This is reasonable and truly ok.
I ordered three times from Portugal to Germany and all arrived safely, well packed and in great condition!
Thank you! <3

Ich bin begeistert vom Design und den Farben. Das Geschirr ist Pflegeleicht und gut zu reinigen.
Der Kundenservice hat mich leider nicht überzeugt. Ich habe lange auf eine Rückantwort gewartet und mein Problem mit dem Produkt konnte leider nicht behoben werden.