Elandr レビュー 

Elandr からの回答

2026年6月23日

Thank you so much for this incredible review! We absolutely love the honesty here, and you have perfectly described what we call the "break-in magic."

We are absolutely thrilled to hear that they are giving you the protection you need for both your indoor and outdoor matches. Thank you for sticking with them, and we wish you the absolute best of luck for the rest of your season!

The Elandr Team

Elandr からの回答

2026年6月19日

Thank you so much for taking the time to leave us such a kind review, even though the circumstances aren't what we would have hoped!

We were so incredibly sorry to hear about your further injury, but you absolutely made the right and most sensible decision to focus 100% on your recovery right now without any added pressure. We are delighted to hear that you loved the look and feel of the Infinite Max shoes when you tried them on, and that our team could make the return process quick and easy for you.

We are sending you our absolute best wishes for your recovery. Whenever you are ready to make your comeback on the netball court, we will be right here and ready to help you get back into a pair!

Take care of yourself,
The Elandr Team

Elandr からの回答

2026年6月12日

Thank you so much for sharing your incredible recovery story with us!

Fracturing your 5th metatarsal is a tough injury for any netballer, especially when sport and the outdoors are such a huge part of who you are. To be back out on the court running, jumping, and intercepting by week six is an amazing achievement, and we are absolutely thrilled that we could play a part in helping you make such a confident return.

Welcome back to the game, take care of that foot, and here’s to many more safe, injury-free quarters!

Elandr Customer Service

Elandr からの回答

2026年6月12日

Thank you so much for taking the time to leave such an incredible review!

It is fantastic to hear that they are giving you so much comfort, support, and extra confidence out on the court, no matter what the British weather throws at you.

We are also so sorry that your original pair arrived with those marks, but we are thrilled that our customer service team was able to get that sorted out for you quickly and smoothly.

We love that you chose the bright orange, there is nothing better than standing out and playing with confidence! Thanks again for your support, and we hope you continue to love your trainers for many more matches to come.

Elandr Customer Service

Elandr からの回答

2026年6月13日

Thank you for taking the time to share your feedback.

We're sorry to hear that the shoes haven't met your expectations.

Durability is something we take seriously, so we're disappointed to hear about the issues you've experienced with the interior of the shoe and the velcro after three months of use.

We appreciate your comments regarding maintaining the shoe with this colour way and do provide advice and support with this.

As you haven’t been in touch with us directly prior to now, we would love the opportunity to pick up with you and understand your experience further.

If you'd be willing to contact us directly, we'd welcome the opportunity to learn more about your experience and support you further. You can email us on hello@elandrsport.com.

We are 1 year into our launch as the first netball-specific shoe to provide integrated ankle protection. We strive to ensure all players have the opportunity and access to equipment that truly supports them during play. Your feedback matters and helps us to grow both our products and brand accordingly.

Thank you again for your honest feedback.

The Elandr Team

Elandr からの回答

2026年6月12日

Thank you so much for sharing your feedback with us!

We are really pleased to hear that your delivery arrived quickly and that the boots instantly gave you that secure, confident feeling on the court, protecting your ankles is exactly what they are designed to do!

Wearing a longer, thicker sports sock (or even doubling up on socks for your first few games) is the best way to create a protective barrier and completely stop that cuff from rubbing while they break in. Gently flexing the padded ankle collar with your hands before putting them on can also help speed up the softening process.

We are confident that once they are fully broken in, they will give you that same great support without the bite! If you try the longer socks and they are still digging in after a few more quarters, please don't hesitate to reach out to our customer service team at all.

Elandr Customer Service

Elandr からの回答

2026年5月27日

Thank you so much for taking the time to leave us such a wonderful review! We are absolutely thrilled to hear that your daughter is loving her new netball trainers, especially the built-in ankle support and that "cloud-like" feel on the court.

It is also fantastic to hear that her custom sports insoles fit like a glove inside the shoes! We know how vital it is for players who overpronate or have flat feet to keep their custom orthotics securely in place, so knowing our trainers accommodate them perfectly is music to our ears.

Thank you again for your kind words about our service. We love supporting players and parents alike, and we wish your daughter the absolute best of luck in all her upcoming matches!
Warmest regards,

Elandr Customer Service

Elandr からの回答

2026年5月27日

Thank you so much for taking the time to share such an incredibly detailed, honest, and valuable review after six months of playing!

As a Goal Defender, hearing that the unparalleled ankle stability gives you the confidence to really push your body, contest the shot, and land safely without rolling is exactly why we designed these trainers. We are also so glad our customer service team was able to support you through that initial 4-week adjustment period to get your insoles sorted.

We also really appreciate your candid feedback regarding the outsole wear and the warmth of the shoes. Playing high-intensity netball 2 to 3 times a week across both indoor and outdoor surfaces puts an enormous amount of friction on the rubber, but we completely understand your expectation that the grip should go the distance at this price point.

Because we are constantly striving to improve, our product design team is actively working on enhancing the durability of our rubber compounds for future production runs to better withstand the abrasive nature of outdoor courts. Your note about the shoes getting a bit warm is also really helpful, and trying out a slightly lighter grip sock for the summer league is a fantastic idea!

Please do keep us updated on how you get on over the summer, we would love nothing more than to welcome you back for another season when the time comes.
Warmest regards,

Elandr Customer Service

Elandr からの回答

2026年5月12日

Thank you so much for taking the time to leave such a lovely review!

We are thrilled to hear that you’re happy with the shoes and that we were able to get that issue sorted for you quickly. It’s always our goal to make sure our players are back on the court as fast as possible.

The Elandr Team

Elandr からの回答

2026年4月21日

We love hearing that you felt that immediate difference in stability and grip on the court. It is completely normal for them to feel a little different when you first try them on at home, as they are designed specifically for that high-intensity movement, the fact that you "forgot they were on" once the game started is the ultimate compliment to our design!

As a defender, having that extra confidence to change direction and move around the circle is so important, and it sounds like your teammates certainly noticed the impact. We know they are an investment, so we are thrilled that you feel they were worth every penny.

Good luck with the rest of your season!

The Elandr Team

Elandr からの回答

2026年4月21日

We were so sorry to hear about your ankle injury, that is the last thing anyone wants during a game. While we are glad to hear the fit and toe box worked well for you, we completely understand that confidence on the court is everything, and if a shoe doesn't feel right for your specific needs, it’s best not to take any risks.

Wishing you a very speedy recovery, and we hope to see you back on the court soon!

The Elandr Team

Elandr からの回答

2026年4月21日

We are thrilled to hear that you are happy with your purchase.

The Elandr Team

Elandr からの回答

2026年4月21日

We are so glad to hear that the buying process was smooth and that the delivery reached you quickly.

The Elandr Team

Elandr からの回答

2026年4月21日

We are delighted to hear that you're loving your new trainers.

Enjoy your new pair!

The Elandr Team

Elandr からの回答

2026年3月21日

Thank you so much for the 5-star review! We are absolutely thrilled to hear that you "wouldn't wear any other shoes" now, that is the best compliment we could receive.

It’s great to know the ankle support is making a real difference for you on the court. We also really appreciate your honest feedback regarding the zip; we’re always looking for ways to improve our fit for all athletes, so I’ll be sure to pass your comments along to our design team. We're glad to hear you're still managing to get them zipped up and ready for action!

Thanks again for being part of the Elandr community.

Elandr からの回答

2026年3月10日

Thank you so much for the fantastic review! We are absolutely thrilled to hear that you've had your first game without a rolled ankle, that is exactly why we designed these shoes.

It's great to know you're finding them comfortable enough for the gym as well! The extra lateral support is perfect for those high-intensity workouts and lateral movements. We really appreciate the feedback on the quick delivery too.

Good luck with your next match!

Elandr からの回答

2026年3月7日

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that our shoes have helped you get back on the court with confidence after your ankle injury.

That "locked-in" stability combined with a lightweight feel is exactly what we aimed for when designing the built-in supports, so hearing that you feel quick and secure during jumps and pivots is music to our ears! There is nothing better than playing without that constant worry about injury.

Good luck with the rest of your season!

Best regards,

Annabel
elandr

Elandr からの回答

2026年1月28日

Thank you so much for sharing this! We are thrilled to hear that your daughter’s coach recommended us, there is no better compliment than a recommendation from someone who sees the intensity of the game every day.

Wishing your daughter a fantastic, successful, and most importantly, injury-free season ahead.

Annabel
Elandr Customer Service

Elandr からの回答

2026年1月27日

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that you’re back on court following your injury, returning in December after a break in September is an incredible recovery, and we’re so glad Elandr could be a part of that journey.

Wishing you a fantastic, injury-free season ahead!

Annabel
Elandr Customer Service

Elandr からの回答

2026年1月14日

Thank you so much for your lovely review. We’re delighted to hear that you’ve appreciated our customer care and your experience with the InfinitMax so far. Wishing you the best at your first training session back after your ankle sprain, we hope the shoes give you all the confidence you need on court.