Electrifusion Solutions レビュー 34

Electrifusion Solutions からの回答

6日前

Hi Jason, thank you for the brilliant review. We are really pleased to hear you were happy from start to finish. Luke will be especially pleased to hear your feedback, and we will also pass your comments on to the installation team.

We take a lot of pride in both the quality of our work and the service we provide throughout the process, so your comments mean a lot.

Thanks again for choosing Electrifusion Solutions.

Electrifusion Solutions からの回答

2026年3月31日

Thank you very much for your lovely review. It has been a pleasure working with you from our first conversation through to completion yesterday.

We are really pleased to hear you found the advice straightforward and the whole process pressure-free. That is exactly the experience we aim to give every customer.

Thank you again for choosing ElectriFusion Solutions.

Electrifusion Solutions からの回答

2026年3月20日

Hi David,

Really appreciate you taking the time to leave this – it genuinely means a lot.

I’ll pass your kind words on to Louise, she’ll be over the moon. We put a big focus on making the whole process straightforward and supported from start to finish, so it’s great to hear that came across.

If you ever need anything down the line, just give us a shout.

All the best,
Steven

Electrifusion Solutions からの回答

2026年3月17日

Hi, thank you for taking the time to leave this review, it’s really appreciated.

I’ll make sure Brad sees this – he takes a lot of pride in his work, so it’s great to hear that came across in the installation. We’re glad you’re happy with everything and that the standard met expectations.

If you need anything at all going forward, just give us a shout.

Thanks again for choosing ElectriFusion.

Electrifusion Solutions からの回答

2026年3月17日

Hi Richard, really appreciate you taking the time to leave such a detailed review.

Great to hear Louise made the process clear from the start and that Brad and the team delivered on the day. We put a lot of focus on keeping installs organised and efficient, so it’s good to hear that came across.

Glad you’re up and running smoothly – and even better that you’re already seeing the benefit of generating your own energy.

If you need anything at all moving forward, just drop us a message.

Thanks again for choosing ElectriFusion.

Electrifusion Solutions からの回答

2026年3月3日

Hi Helen,

Thank you for taking the time to leave such a lovely review. It genuinely means a lot to the whole team.

We’re really pleased to hear that you felt supported throughout the process and that the installation team looked after you on the day. We always aim to make everything straightforward and stress-free, so it’s great to know that came across.

If you ever have any questions about the system or need anything at all, just give us a shout — we’re always here to help.

Thanks again for choosing us.

The ElectriFusion Solutions Team

Electrifusion Solutions からの回答

2026年3月2日

Hi Dorothy

Thank you for the review and for highlighting how efficiently the team worked on the day. We’re really pleased you were impressed with how everything ran and with the support getting the app set up.

You’re absolutely right regarding the scaffolding timing — we should have communicated that more clearly beforehand. That’s something we’ll take on board and tighten up to avoid early surprises in future.

We appreciate the feedback and thank you again for choosing us. If you ever need anything going forward, just let us know.

Steven
ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2026年3月2日

Hi Geoffrey,

Thank you for such kind words — they’re genuinely appreciated.

We put a lot of effort into making sure every stage, from design through to installation, is handled properly and professionally, so it’s great to hear that came across.

I’ll make sure the whole team sees your comments. They work hard behind the scenes as well as on site, and feedback like this means a great deal.

Thank you for recommending us to your friends and colleagues — that trust is never taken for granted.

Steven
ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2026年3月2日

Hi Mr Goodfellow,

Thank you for taking the time to leave this review — we really appreciate it.

It’s great to hear Luke made the survey clear and straightforward. We always aim to explain everything properly so there are no grey areas before work starts.

Your comment about other local installers recognising our work means a lot as well. We take real pride in maintaining high standards across every install.

Thanks again for trusting us with your system — we’re here if you ever need anything going forward.

Steven
ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2026年3月2日

Hi Mr Lyon,

Thank you for such a thoughtful review. It genuinely means a lot to us.

We’re really pleased we could make the process straightforward and stress-free for you, especially during a difficult time. That’s exactly how it should feel — clear communication, no surprises, and one less thing to worry about.

I’ll make sure Danny, Luke and Louise see your comments. The whole team takes pride in doing things properly from design through to installation.

We appreciate you putting your trust in us and we’re always here if you need anything in the future.

Steven
ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2026年3月2日

Hi Jennifer,

Thank you so much for taking the time to leave this review.

We’re really pleased to hear Luke looked after you properly and made everything clear from the outset. Ongoing support after the visit is just as important as the install itself, so it’s great to know you felt supported throughout.

I’ll pass your comments on to the installation team as well — they take real pride in keeping things efficient and tidy.

We genuinely appreciate you choosing us and trusting us with your solar and battery system. If you need anything going forward, we’re always here.

Steven
ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2026年3月2日

Hi Julian,

Firstly, thank you for your original comments about the installation team — the feedback about Brad, Tom and the lads was genuinely appreciated.

We’re sorry to hear you felt the aftercare didn’t meet the same standard. That’s not the level we aim to operate at.

As discussed, we’re now actively working through the system balancing issue and will see it through to full resolution. Communication should never drop off, and we take that seriously.

Thank you for raising it — we’ll make sure it’s sorted properly.

Steven
ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2026年3月2日

Hi George

Thank you for such a detailed review — we really appreciate you taking the time to share your experience.

DNO approvals can sometimes cause unavoidable delays, so we’re glad the communication and updates gave you peace of mind while that was being processed. We always try to keep everything clear and transparent rather than leaving customers guessing.

It’s great to hear you’re happy with how the system looks as well as how it performs. A neat finish matters just as much as the technical side.

Thanks for the shoutout — and even more grateful that you trusted us with your install.

If you ever need anything going forward, we’re only a call away.

Steven
ElectriFusion Solutions Ltd

If you want, I can also draft a shorter, punchier version. On Trustpilot sometimes concise replies look more confident.

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Electrifusion Solutions からの回答

2026年3月2日

Hi Lee,

Thank you for taking the time to leave this review – it genuinely means a lot.

We’re really pleased to hear you were happy with the whole process, from the initial home visit right through to installation. We work hard to keep things straightforward and pressure-free, so it’s great to know that came across.

If you ever need anything at all, whether it’s monitoring support or future upgrades, just give us a shout.

Thanks again for trusting us with your 20-panel system.

Steven
ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2025年9月1日

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that our approach made things feel straightforward and stress-free for you.

At ElectriFusion Solutions, we’ve always believed that clear communication and respect for the customer’s pace is the right way to work, so it’s great to see that come through in your feedback.

We really appreciate the recommendation, and we’re glad your friend pointed you in our direction. If you ever need us again—whether it’s advice, support, or a future upgrade—we’ll be here to help.

ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2025年9月1日

Thank you for your feedback. We’re glad to hear the process felt easy and that you’re already seeing savings from day one. Enjoy the benefits of your new panels, and remember we’re only a call away if you ever need us.

ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2025年9月1日

Thank you for the recommendation and great feedback. We’re pleased to hear you found the whole process professional from start to finish. It means a lot to know you’re happy with the installation.

ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2025年9月1日

Thank you for your review. We’re glad the explanation gave you a clear understanding of the benefits, and it’s great to hear our fitting team made a positive impression. Your feedback is much appreciated.

ElectriFusion Solutions Ltd

Electrifusion Solutions からの回答

2025年6月3日

Hi David,

Appreciate you taking the time to leave this — cracking review.

Glad we proved the other companies wrong and got your roof working for you. Sounds like the system’s already earning its keep, which is exactly what we like to hear.

Thanks for the recommendation and for trusting us to get it done right.

All the best,
The Electrifusion Team

Electrifusion Solutions からの回答

2025年6月3日

Hi Martyn,

Appreciate the honest review — thanks for that.

Glad the team got everything sorted quickly for you. We always aim to deal with any issues head-on and get things running right without messing about. Good to hear the battery’s doing the job now.

Thanks again for the support — and for spreading the word.

All the best,
The Electrifusion Team