Electronic Express - Clarksville レビュー 45

TrustScore 5段階評価の3

3.2

2819-D Wilma Rudolph Blvd, 37040 Clarksville, Tennessee, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Had a vert bad experience with Arnie in clarksville tn.. with his bad salesmanship I will no longer shop at electronic express.. long story short I bought a new C5 LG it was defective brought it back... もっと見る

企業が回答しました

5つ星のうち5の評価

Great deals and quick delivery of products, definitely will purchase more items from this store for my new home. Sales reps are nice and informative with thier products making it easy for my family to... もっと見る

企業が回答しました

5つ星のうち5の評価

No matter how many times I go into Electronic Express to research a new washer, or dryer, furniture, TV, whatever, they are always more than willing to help me. It's ultimately why I buy from them.

5つ星のうち5の評価

Great service! Arnie went above and beyond to help me with my purchase when my credit card was having difficulty processing. David was very informational and helpful with all our computer questions... もっと見る


企業情報

  1. 電子機器店
  2. 電化製品店
  3. パソコンと周辺機器の店
  4. パソコン ショップ
  5. テレビ販売店
  6. 洗濯機・衣類乾燥機専門店

Electronic Express - Clarksville について

当該企業による記述

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

連絡先

  • 2819-D Wilma Rudolph Blvd, 37040, Clarksville, Tennessee, 米国

  • 1-931 648-3029

3.2

まあまあ

TrustScore 5段階評価の3

45件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 86%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価

Arnie the manager

Had a vert bad experience with Arnie in clarksville tn.. with his bad salesmanship I will no longer shop at electronic express.. long story short I bought a new C5 LG it was defective brought it back the next day and Arnie completely lacked any kind of remorse. I asked him what could he do to make it right because I went through so much trouble with the tv he has sold me, at that moment his attitude changed and he became completely rude and unprofessional. He offered a 2 dollar discount in a very smart alec Manor. if he could not help with any kind of discount that's all he had to say instead we were faced with a very disgruntled employee.. I will not recommend like Electronic Express because of the attitude of management..

2026年5月16日
自発的なレビュー
Electronic Express - Clarksville ロゴ

Electronic Express - Clarksville からの回答

Thank you for the feedback. We’re sorry your original TV had a defect, as manufacturing issues can occasionally happen with any brand. That said, our team accepted the return immediately and provided a full refund so that you could choose whichever replacement option worked best for you.

We also offered to price match the Samsung model you were considering from another retailer and apply an additional discount that would have actually beaten their price, allowing you to take the TV home the same day instead of waiting for shipping. While we understand the inconvenience of making the drive, replacement products are sold at their current market pricing, and we did our best to provide a competitive offer while still taking care of the return.

5つ星のうち1の評価

Online purchase vs in store



Just happen to get the time and a handy man today the 2/25/2026 one week after I purchase this TV and when we open the box the TV was damaged a BIG CRACK on the top right hand corner of the TV and the store manager telling all type of stories that I will not be able to get a TV and that I will have to pay more money to get a TV delivered this is the worst place to buy anything my worst experience.

2026年4月14日
Electronic Express - Clarksville ロゴ

Electronic Express - Clarksville からの回答

Thank you for the feedback!

5つ星のうち2の評価

Delivery service

The prices are reasonable, but when I chose to purchase the dryer online, it stated that the item is in stock at the store. After completing the order, I received an email days later that the item had to come from a different location, which delayed scheduling delivery to my home. This was inconvenient because a week after purchase, still no one has called to schedule delivery.

2026年3月18日
Electronic Express - Clarksville ロゴ

Electronic Express - Clarksville からの回答

Thank you for the feedback. Your review has been forwarded to customer service and home install teams to review and resolve. We apologize for the inconvenience!

5つ星のうち1の評価

Installation and after

The installation was fast, but no one showed me how to use it, and left in a hurry it seemed.

Later that day, I contacted the company to request that my washer dryer to be looked at because the washer was leaking. When I spoke with the company, the sales manager of that section was extremely rude and not helpful, makes me surprised he has the job due to the customer service skills. In addition to that, it’s been almost 10 days for my washer, that is leaking, has yet to be seen or scheduled

2025年11月25日
Electronic Express - Clarksville ロゴ

Electronic Express - Clarksville からの回答

Thank you for your feedback. Your review has been forwarded to our home delivery management for review.

5つ星のうち5の評価

Great deals and quick delivery of…

Great deals and quick delivery of products, definitely will purchase more items from this store for my new home. Sales reps are nice and informative with thier products making it easy for my family to choose what that they want.

2025年12月2日
Electronic Express - Clarksville ロゴ

Electronic Express - Clarksville からの回答

Thank you for the feedback! We are happy to hear about our associate's performance. Enjoy your new product!

5つ星のうち1の評価

False advertisement

False advertisement. Took over 3 days to process refund.

2025年8月5日
Electronic Express - Clarksville ロゴ

Electronic Express - Clarksville からの回答

Thank you for the feedback. Can you inform us of the advertising you felt was misleading? Regarding your refund, we understand that waiting multiple days for a refund is frustrating, but the delay is out of our hands. We submit your refund the moment your card is swiped or, if an online order, processed by our warehouse.

5つ星のうち4の評価

Delivery was on time

Delivery was on time but with certain shows the volume has to be turned up real loud.

2025年6月14日
Electronic Express - Clarksville ロゴ

Electronic Express - Clarksville からの回答

Thank you for the feedback. Rest assured, the volume issue is due to the media source’s behavior, not your TV. Constant volume changes are one of the few downsides that have emerged in today’s streaming age.

5つ星のうち5の評価

Great customer service

Great customer service. Matthew was one of the best CSR I've ever encountered. I am new to the area and he even gave me valuable information about the area. I still feel the price was too high, but I did get a quality product. So far, I love everything about it.

2023年11月5日
5つ星のうち3の評価

When it comes to buying a tv make sure…

When it comes to buying a tv make sure you do your research, because some of the tv’s features are unwanted and can not be change on a LG OLED MOUSE POINTER IS A PAIN IN THE ASS. So if you don’t like mouse pointers that have a AI ATTACH as a feature then don’t waste $1400 on this tv for gaming. IT will randomly appear every time u move the tv control and drive you nuts because when you click to view its has already jump to a new area/feature on the tv…and it disrupts viewing on apps.

2023年11月14日

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