Electronic Express - Madison レビュー 48

TrustScore 5段階評価の4

4.1

2101A Gallatin Pike N, 37115-2003 Madison, Tennessee, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Electric Stove Search While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they servi... もっと見る

企業が回答しました

5つ星のうち2の評価

The two delivery personnel were not proficient in the job. 1. Left necessary tools at previous job. 2. Did not tighten water supply line and it leaked. 3. could not get the dishwasher installed in... もっと見る

企業が回答しました

5つ星のうち5の評価

Jeremy in appliances and the Store manager Tyreek were great to work with. Jeremey was very helpful and knowledgeable and Tyreek went above and beyond to help me with an issue after I had purchased a... もっと見る

5つ星のうち5の評価

Bought a Speed Queen Washer and Dryer online. Was contacted immediately to schedule delivery. Driver was close to the time scheduled and super polite and careful with our new home. Washer and Dryer... もっと見る

企業が回答しました


企業情報

  1. 電子機器店
  2. 電化製品店
  3. パソコンと周辺機器の店
  4. パソコン ショップ
  5. テレビ販売店
  6. 洗濯機・衣類乾燥機専門店

Electronic Express - Madison について

当該企業による記述

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

連絡先

  • 2101A Gallatin Pike N, 37115-2003, Madison, Tennessee, 米国

  • 1-615 851-0346

4.1

ほぼ満足

TrustScore 5段階評価の4

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 86%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Electric Stove Search

Electric Stove Search
While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they service/supply automotive products, but they also have kitchen appliances. I didn't know what type of stove I wanted, only that I needed one. The staff was eager to answer my questions and offer assistance while I decided on what would be best for our family. Top Notch Above the Rim and through the clouds, the service of this store!

2026年5月6日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the detailed feedback on your appliance purchase with our staff!

5つ星のうち5の評価

Great Customer Service.They were very…

Great Customer Service.They were very helpful in all my orders when Best Buy did bad business with me!!!

2026年3月28日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the feedback! We look forward to fulfilling your next order!

5つ星のうち1の評価

Lied about the item I bought

Drove 85 miles to a store where I bought a polk soundbar open box online. Even called the store at River gate in Nashville on the 3rd of Dec and they told me they had it ready. I went to pick it up on a Saturday the 6th of Dec. They said sorry we made a mistake we don't have it. The manger said nothing he could do about it. Had to pay someone to watch my autistic son so I could drive almost 1.5 hours to pick it up. I left with nothing. It was a 600 dollar Polk soundbar on sale for 149.00. I was told it was a display item which I knew when I went to pick it up. I left with absolutely nothing. Very poor way to run a business. Do no list items you do not have in stock as advertised. Waiting for Monday for a district Manager to make a decision because the store manager could not reach him. Unacceptable!!!!

2025年11月29日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the review. Your review has been forwarded to various members of management for review.

5つ星のうち1の評価

Worst customer service exoerience

I bought a 65 inch Hisense TV on line on Nov 21 and received an email to pick up at your store near Rivergate mall in Madison. Order ID EEXP10015242.

When I went to the store to pick up, the manager said it's out of stock. He said I have to deal with online sales and he can't help me to resolve the mistake. He said there is an open box tv and I can pick up. I said I paid for new in box tv for a gift and open box should have extra discount. He said he is not allowed. I drove from far away and didn't have any choice but pick up the open box tv.

I received a call from your head office and returned the call but had to leave message. It's a week and no one returned the call. The worst experience. Never will buy again from Electronix Express.

2025年11月21日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the review. Your review has been forwarded to various members of management for review.

5つ星のうち4の評価

Dylan Isbell was excellent and delivery…

Dylan Isbell was excellent and delivery went well right up until damage was found to have been done to the boxed unit that caused customer to refuse delivery. New delivery arrangements for following Friday. Delivery occurred and another damaged unit found. This delivery acceptable with price correction for customer. Mark this delivery driver was excellent no fault on delivery team. Again, Dylan Isbell most professional in every way, only suggestion would be that shipping warehouse should not subject electronic express customer to con sealed damage merchandise. Inspect product prior to delivery to stop having angry customer and added delivery costs.

2025年11月14日
自発的なレビュー
5つ星のうち5の評価

Great experience.

They were very quick in their delivery and everything meant to my satisfaction.I have had nothing but good results from electronics express as of now

2025年6月28日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the feedback!

5つ星のうち5の評価

Great Delivery & Install

Bought a Speed Queen Washer and Dryer online. Was contacted immediately to schedule delivery. Driver was close to the time scheduled and super polite and careful with our new home. Washer and Dryer are installed and working well.

2025年6月9日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the feedback on your washer dryer order!

5つ星のうち5の評価

Appliances

The salesperson was able to answer questions for me and help with a recommendation on products.

2025年4月14日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the feedback! We're happy to hear about our associate's performance.

5つ星のうち5の評価

Everything was amazing from the online…

Everything was amazing from the online ordering to the drop off of the delivery. Setup was great by the technicians. Thanks so much for everything

2025年3月28日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you very much for the feedback. We are happy to hear that your experience met our expectations. Enjoy your new product!

5つ星のうち5の評価

Great Customer Service

Great Customer Service, Great Delivery Service. Everything about my experience was smooth, easy, and just as I would want it to be if I were running a business for my customers.

2025年2月13日
Electronic Express - Madison ロゴ

Electronic Express - Madison からの回答

Thank you for the feedback. We are happy to hear about your positive experience with our customer service and delivery crew.

5つ星のうち5の評価

Knowledgeable with Great Customer Service

Jeremy in appliances and the Store manager Tyreek were great to work with. Jeremey was very helpful and knowledgeable and Tyreek went above and beyond to help me with an issue after I had purchased a washer and dryer. Highly recommend this store for Electronics purchases.

2023年11月7日

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