Electronic Express - Website レビュー 201

TrustScore 5段階評価の4

4.0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A great price on the TV I purchased with excellent communication from the company and fast shipping and a perfect product upon arrival so I am very pleased with my experience! Purchase with confidence... もっと見る

5つ星のうち1の評価

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated g... もっと見る

企業が回答しました

5つ星のうち5の評価

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... もっと見る

企業が回答しました

5つ星のうち5の評価

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... もっと見る

企業が回答しました


企業情報

  1. 電子機器店
  2. 電化製品店
  3. パソコンと周辺機器の店
  4. パソコン ショップ
  5. テレビ販売店
  6. 洗濯機・衣類乾燥機専門店

Electronic Express - Website について

当該企業による記述

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

連絡先

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, 米国

  • 1-888-257-7500

4.0

ほぼ満足

TrustScore 5段階評価の4

201件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 86%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great communication all the way to…

Great communication all the way to installation. Installation was outstanding. Took their time and did it right! Very impressed.

2025年8月27日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback.

5つ星のうち5の評価

Great pricing

Great pricing, fast shipping and great customer service

2025年9月10日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback.

5つ星のうち1の評価

RECEIVED OPEN AND MISSING ITEMS.

Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated gellets all MISSING. First and Last time purchasing from Electronic Express, Very disappointing. Returned and waiting on refund.

2025年9月10日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. We have thousands of Gel Blasters and we're disappointed that our shipping team chose unsealed boxed.

5つ星のうち5の評価

Great online service.

Great service no problem there great to work with . Have bought several things with them great prices and great deliver time.

2025年9月7日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. We look forward to fulfilling your next order.

5つ星のうち5の評価

Online order

Ordering was easy the item was available and was received in three days time.

2025年8月24日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. We look forward to fulfilling your next order!

5つ星のうち1の評価

Awful customer service with condescending staff

Unfortunately, my LG OLED TV was delivered cracked, which I only discovered after paying out-of-pocket for installation. While a refund was eventually offered, the customer service experience was among the worst I’ve ever encountered.

All I wanted was to simply re-order the same TV at the same price, but instead I was essentially told “too bad.” I was invited to make this call to after being told on email "we truly do want to help". When I asked to speak with a manager, I was informed they were on lunch, and the associate I spoke to in the meantime was condescending, dismissive, and unprofessional. Rather than helping resolve the issue, they lectured me that TVs “break in transit all the time.”

That may be true, but from a customer’s perspective: I waited weeks for delivery, paid for installation, and then was told I had to wait 96 hours for a courier call, ship the broken unit back, and only then receive a refund—leaving me thousands of dollars out of pocket in the meantime.

After this experience, I would never attempt to give this company my business again. I’ll be re-ordering elsewhere—even if it means paying more—because at least I’ll be treated with respect.

2025年8月28日
自発的なレビュー
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

We are very sorry for the frustration and inconvenience you experienced with your LG OLED TV delivery. We understand how disappointing it must have been to receive a damaged product, wait for a courier, and navigate the refund process while out-of-pocket. Your experience with our customer service does not reflect the standard we strive to provide.

Please know that your feedback is being forwarded to management for review so we can address these concerns and improve our processes. We truly appreciate you taking the time to share your experience.

5つ星のうち5の評価

Easy experience

Had the product I needed, was quick to get it to me, packaged well too!

2025年8月5日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback!

5つ星のうち5の評価

Top notch experience

Top notch experience. Best deals I could find. Fast shipping. Totally satisfied

2025年1月5日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback!

5つ星のうち1の評価

Sent an item that was canceled

Sent an item that was canceled

2025年8月18日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. We will discuss this issue with our courier since we asked them to return the item us upon your cancellation.

5つ星のうち5の評価

Electronic Express

Electronic Express has really good prices, especially when sales are on, thr associates are always helpful, the delivery is always great. I just wish they offered or sold through Miltary.com.

2025年7月29日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback! Your suggestion has been forwarded.

5つ星のうち5の評価

Have already recommended EE to friends…

Have already recommended EE to friends and family! Gave me a delivery date and 3 hour window and delivered at exactly that date and time! I’ve had horrible delivery experiences with Lowe’s! Reasonably pricing and friendly customer service.

2025年8月10日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback! We are happy to hear that your purchase experience was several step above past experiences with our competition!

5つ星のうち5の評価

Great buying experience

The delivery guys were extremely helpful and professional. The website was easy to use during my buying experience.

2025年8月8日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback on our delivery crew's performance! We are happy that our website made it easy to order the products your received.

5つ星のうち1の評価
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback. As you may know, this unit was on back order, and we were informed that we cannot get any more as it has been discontinued by the manufacturer. Your refund was issued immediately.

We hope you will accept our sincere apologies for this inconvenience.

5つ星のうち5の評価

They got my order out same day as…

They got my order out same day as promised and the online sales manager seemed to know exactly how many laptops they had in stock so I could order.

2025年8月6日
Electronic Express - Website ロゴ

Electronic Express - Website からの回答

Thank you for the feedback on the performance of our online sales team!

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