I've ordered from Element Games a few times now (primarily Warhammer 40K things) over the last 12 months and every single time I have had a great experience. The odd time I have had an issue (norm... ãã£ãšèŠã
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I order regularly from Element Games and enjoy fast dispatches and shipping every time. Issues are not the norm however when issues do occur they're always fast to act and happy to help. Could... ãã£ãšèŠã
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Arrived one schedule (quickly too!!) and was mint condition, untouched box still cling wrapped. A wee sweetie and an Element Games sticker too? Definitely now my 1 stop shop for all Warhammer figuri... ãã£ãšèŠã
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I ordered twice. They have stock always well supplied and offers a wide variety of products. Second time I got issue cause of the French delivery service (not Element Games fault) and they have been v... ãã£ãšèŠã
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Customer Service team available 8am-6pm.
Element Games - Wargaming Webstore
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- Low Prices. Same Day Dispatch. First Class Delivery.
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1st Floor, Hallam Business Centre, Hallam Street, SK2 6PT, Stockport, è±åœ
- 0161 509 5940
- support@elementgames.co.uk
- elementgames.co.uk
4.9
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Element Games ããã®åç
Hey there,
Thank you so much for taking the time to leave us your review.
If you have any feedback on how we can reach the 5* service we strive to deliver, please feel free to send it our way at support@elementgames.co.uk.
Kind regards,
Joe.
Speed of delivery
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
It was a game/model and book I boughtâŠ
It was a game/model and book I bought for my grandson, no idea what it is, but the service was prompt.
2026幎3æ30æ¥
Element Games ããã®åç
Hey there,
Thank you for taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Element Games - Fab customer service
Iâve been a customer of Element Games for a number of years and have always found their customer service to be excellent. A recent purchase contained some broken items, no fault of EG as the items were in boxes sealed by the manufacturer, I reached out over email to Element and they immediately took corrective action to resolve the issue: no quibble, no âback and forthâ. Customer service that you sadly donât get very often. Keep up the good work Element Games and Iâll be back soon to buy more Hobbits.
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Great company
Great price, very quick delivery when items are in stock. They are very good at keeping you updated regarding timescales for items when out of stock and, if they are let down by third party stockists the customer service team are brilliant at helping you through any unforseen issues. Happy to do business with them and highly recommend.
2026幎3æ30æ¥
Element Games ããã®åç
Hey there,
Thank you for taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Good item at a good price
Good item at a good price. Very quick delivery. Recommended
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Element Games ããã®åç
Hey there,
Thank you for taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Fair price
Fair price, great selection and the units/package got to me quickly. I will be looking at using the company more in the future!
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Always excellent
Always excellent. Great customer service. Cheap and always quick, reliable delivery. Often same-day dispatch
2025幎8æ27æ¥
Element Games ããã®åç
Hey there,
Thank you for taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Good service
Arrived promptly. Box in good condition. Great service & product. Thank you
2026幎3æ30æ¥
Element Games ããã®åç
Hey there,
Thank you for taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Easy to order
Easy to order on the website, arrived on time, well packaged and with a sticker and a little sweet, which was a nice surprise.
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Really good price and speedy delivery
Really good price and speedy delivery. Couldn't have had better service!
2026幎3æ30æ¥
Element Games ããã®åç
Hey there,
Thank you for taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Overall fantastic. DHL delivery was terrible.
Models, tools and paints were perfect. However delivery by DHL ECommerce who you use for delivery was horrendous. Threw outside, the box was a right mess with a hole in it. Luckily none of the loosely packaged items were not lost or damaged.
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
Thank you for taking the time to leave us your review and feedback.
I will be sure to reach out to our DHL liaison in regards to the manner in which your order was delivered.
Kind regards,
Joe.
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Very easy to deal with and deliveryâŠ
Very easy to deal with and delivery time was spot on .
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Choice, use em
Never had an issue with these folks, send out quickly when they can.
Makes a huge difference knowing you can save on big ticket items
2026幎3æ30æ¥
Element Games ããã®åç
Hi there,
We really appreciate you taking the time to leave us your review. We really do appreciate it.
Kind regards,
Joe.
Element Games ããã®åç
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Fast delivery
Ordered items arrived in perfect condition in under 24 hours.
Very happy and will use again.
2026幎3æ27æ¥
Element Games ããã®åç
Hi there,
Thank you very much for the review, it's very much appreciated!
Kind regards,
Luke
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