Elevate Styles ロゎ
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Elevate Styles レビュヌ 17,484

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TrustScore 5段階評䟡の3.5

3.3

か぀ら店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I placed an order with them this year and, although I’d had an issue a few years ago, this time I was pleasantly surprised. There’s been a great improvement—communication was excellent, my order was d... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

My parcel was stolen by my delivery driver (EVRI/HERMES) who literally sent a photo of him sitting in his car with my parcel outside of my home and did not deliver. I contacted elevate because under T... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

I absolutely the harley outre wig!! I've ordered this particular one several times! It's absolutely fabulous when I first wear it for awhile. However I dislike how it loses its shape so fast...hence w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Wig arrived very fast. Was nicely packed and brand new. Thank you much for my first Elevate shopping experience, I definitely recommend this company over and over again. Great service, prices and with... もっず芋る

䌁業情報

  1. か぀ら店
  2. 化粧品・銙氎提䟛業者
  3. ヘア ゚クステ提䟛業者
  4. 毛髪補品店

圓該䌁業による蚘述

Elevate Styles is a leading online beauty destination specializing in premium wigs, hair extensions, and professional beauty products. We carry trusted brands such as Outre, It’s a Wig, and Mane Concept, offering a wide range of styles, textures, and colors to suit every look. Our focus is on quality, reliability, and customer satisfaction. From sourcing high-quality products to providing responsive support, we are committed to delivering a smooth and dependable shopping experience. Whether you are a professional stylist or styling at home, Elevate Styles provides the products you need to look and feel your best.

連絡先

3.3

たあたあ

TrustScore 5段階評䟡の3.5

2䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 92に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Package still not delivered.

2024幎2月17日
Elevate Styles ロゎ

Elevate Styles からの回答

We regret to inform you that we are unable to send the item to the provided address. As it is a university address, it requires a more precise formatting. Please kindly send an email to cs@elevatestyles.com with the university-format address so that we can ensure successful delivery and prevent any potential return due to undeliverability. Thank you for your cooperation.

5぀星のうち4の評䟡

More like 4.5 ordered from them twice so far

Have ordered from them twice so far (waiting on the 2nd order). Haven't worn the wigs yet but items arrived in good condition. Large variety of styles to choose from, happy to see they ship to Canada, which is awesome! Decent sales and you get good discounts too. 0.5 stars off - shipping to Canada
(understandably) takes longer but I couldn't really track the items prope
rly as I don't see a link provided in my tracking notification. That being said I
had to send a msg and a link was
provided by customer service in email so
I'd ultimately give them 4.5 stars! Am
spreading the word bc I know some
people don't know they ship to Canada.
Thank you Elevate Styles!

2024幎2月17日
5぀星のうち1の評䟡

Product and customer service suck.

The color and texture of a brand of hair I usually get was wrong. I emailed customer service and got crickets. Will not use again.

2024幎2月15日
Elevate Styles ロゎ

Elevate Styles からの回答

I'm sorry to hear about your dissatisfaction with the product and customer service. We take feedback like this seriously. To initiate the return process, please follow the procedures at the following link:
https://www.elevatestyles.com/policies/refund-policy

5぀星のうち1の評䟡

Horrible Customer Service

They are horrible at customer service. They DON'T answer the phone and they charge the customer for returns, even though we have NO WAY of knowing if we'll like the merchandise (other than what we see on their site.)

They also charge a 20% restocking fee!

To restock their own merchandise.

I would NOT recommend this website for wig, hair or hair product purchases.

2024幎2月11日
Elevate Styles ロゎ

Elevate Styles からの回答

Thank you for bringing your concerns to our attention. We deeply regret that your experience with our customer service did not meet your expectations. We apologize for any inconvenience caused.

Regarding our return policy, we strive to be transparent and fair with all our customers. Our policy, including the restocking fee, is in place to help us maintain low costs and continue offering competitive prices on our merchandise. We understand the importance of providing clear information to our customers about our policies, and we will review our communication to ensure it reflects this commitment.

We value your feedback and take it seriously as we continuously work to improve our services. If there is anything specific we can assist you with or if you have further concerns, please do not hesitate to contact us directly.

Here is a link to our refund policy page as well.

https://www.elevatestyles.com/policies/refund-policy

How do I make a return?

https://elevatestyles.returnscenter.com/

We carefully evaluate returned items to determine refund eligibility. Please note that a 20% restocking fee, and possibly a higher fee based on item condition, will apply. Original shipping costs are non-refundable. Items must be brand-new, unworn, uncut, and unaltered, with all original packaging. Returns are not accepted after 14 days from receipt.

5぀星のうち1の評䟡

Barely getting any response from the


Barely getting any response from the support team. I had to ask for a tracking number and they gave me one for a complete other customer located in Spain, and tried to tell me this was normal. Awful experience

2024幎2月20日
自発的なレビュヌ
Elevate Styles ロゎ

Elevate Styles からの回答

Hello Emma,

Here is the correct tracking number going to UK.

https://epgtrack.com/?id=EPG010969002241326

AWB Number

7384807

Destination Country, Zip Code

Great Britain , EH269AH

Final Mile Carrier Tracking Number

H01SSA0017935709

Track via Carrier

TRACK

Tracking Details

16 Feb 2024

10:41 PM
In transit to EVRi tracking #: H01SSA0017935709

16 Feb 2024

10:40 PM
Parcel Shipped

South Hackensack NJ,07606
16 Feb 2024

09:44 PM
Parcel manifested and in transit to Hermes

16 Feb 2024

04:44 PM
Parcel Received and Processing

South Hackensack NJ,07606
14 Feb 2024

04:17 PM
Shipment in Transit to the ePost Global Processing Center

14 Feb 2024

04:16 PM
Data Received

5぀星のうち5の評䟡

Trustworthy Company with Good Products

I’ve ordered from this company several times over the years. Probably since 2012/2013. Their orders always arrive within a week and the products are well packaged. I love the latest wig I purchased! They use the shop app now, so it takes a minute to see shipping with the app. However, I still got my order within a week and tracking information within 3 days. I definitely recommend this website!

2024幎2月11日

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