Ellisonboutique レビュー 

Had been looking for a dress for my daughter's graduation for ages. Found this, ordered without much thought, arrived two days later even lovelier in person. Got so many compliments on the day.

Delivery took a bit longer than the estimate. Quality is good but just worth bearing in mind.

One item arrived with a small pull in the fabric. Emailed and they responded the same day, sent a replacement without any fuss.

Colour was slightly different in person than the photo. Still a nice dress, just not quite what I expected.

Had been looking for something for a work event for weeks and nothing felt right. A colleague mentioned Ellison Boutique and I ordered the same evening. Arrived the next day, fabric is gorgeous and the cut is really flattering.

They advertised authentic shoes and I ordered size 12. They sent me a size six and very cheap product the heels doesn’t match with what they advertised. Ellison New York is a scam company please do not buy.

I purchased shoes from Ellison New York and the quality is extremely disappointing. The product feels cheaply made and far below what was expected for the price. The material looks and feels low grade, and the overall finish is poor. Honestly, I’ve seen better quality in shoes that cost under $10.
The comfort is also lacking, and the shoes don’t seem durable enough for regular use. It feels like the product does not match the branding or marketing at all. Very dissatisfied with this purchase and would not recommend. I will not be buying from this brand again.

Product was not linen as advertised. It was made of cheap polyester and poor sewing. This company only offered a 60% refund. No apologies.

This company is a scam!! Terrible quality!! I actually did return it but they knew it would never leave customs so now it’s been in customs for two months and they say they can’t issue a refund until it reaches their warehouse. First of all the return address is an apartment not a warehouse!! The experience is terrible! Now I need to fight it with the credit card company

Terrible quality, poor construction and cheaply made. I bought 2 pair of shoes and the fit and finish is terrible, poor fit and I am trying to get my money back, I will never wear them.

If I could leave 0 stars I would! Do NOT purchase from this website! The quality is terrible but most of all they are scammers!! They do not let you return anything. They just give you the runaround asking you to take pictures to verify your order & when you show them the items you would like to return with pictures they don’t respond. Everything is a LIE. I’ve sent hundreds of pictures & they don’t give me a shipping address or label. They just keep asking for more pictures….. Please save your money!!! Do not purchase from them!!

I recently purchased three dresses from Ellison and Rowe for a total of $159.88, and I’m extremely disappointed with the quality of the items I received. The dresses are cheap, poorly made, and not at all what I expected based on the online descriptions.

When I reached out to request a return slip, I was informed that I could return but it would be expensive since they are in China. The policy said that items could be returned in the 30 day timeframe. Instead, I am pressured to choose different items, which is frustrating given that the dresses did not meet my expectations. It's also inconvenient since they are based in China, making returns even more challenging.

Overall, I would strongly advise against buying from Ellison and Rowe. The lack of quality and poor customer service experience leave much to be desired. Save your money and find a more reliable retailer!

Scammers and tied to True Form Boutique! Don’t buy from them

Misleading information on the website. Chinese company. Terrible quality. Ridiculous return policy and process. Do not waste your money!

If I could give zero stars, I would. The website claims the company is based in Charleston, SC, yet returns must be sent to China — a major red flag. The dresses I received looked nothing like the photos on their site and were extremely poor quality: sheer fabric, flimsy construction, and much shorter than advertised.
After providing photos, the company insisted the items matched my order. While customer service responded quickly, they repeatedly pushed store credit even after I made it clear I would not purchase from them again. Only after numerous emails did they offer a 40% refund without requiring a return, which I accepted just to end the ordeal.
Save yourself the time, money, and frustration — do not order from this company.

Zero stars is what they deserve. As other commenters have stated, this company states they’re USA based but they require you ship the item back to Asia. They make it appear that they have an easy and generous return policy but nowhere does it say that you have to ship it back to Asia. They do this back and forth emailing where they try to get you to keep the product with a discount on another product. After several of these just asking for my return label, they finally send it only to discover that I have to send it to Asia. UPS stated that it would be over $300 to send an $80 coat. They know most people won’t return it so they dupe you out of your money. The coat doesn’t fit, so keeping it does me no good. I am going to look into other recourse that I may have to get my money back.

I agree with other reviews , this South Carolina appears to be a Catfish or shell location, as other reviews stated my article of clothing was not satisfactory and I was offered not even half if the amount of my garment. I plan to ship item no matter cost I order to force a Full refund as state and Advetised, I will also be reporting this company to DC Attorney General office of Community Affairs

Toilet paper is thicker than the formal gown I ordered!!
Must return item to CHINA!
Custom service is EXTREMELY hard to deal with. Tried to cancel order before it shipped and they wouldn’t do it.

Do not buy from this website, unless you are fine with being stuck with what you purchased. First clue was it took weeks to arrive with a really odd tracking number that you couldn’t track. To return- You need to take full length photos of the item. Then after multiple emails, where they kept pushing a discount, I demanded a refund to find out I had to ship my dress back to China at my cost. Even though they appear to be based in Charleston.

The coat I received looked nothing like the one advertised. They make it nearly impossible to return. It would have cost me half the price of the coat. Customer service was terrible and did not want to help at all. Stay away from this fly by night place!!!!!!!!( and I wouldn’t even give them one star)