We had a great experience renting this RV for our vacation! Everything was clean, comfortable, and well taken care of. The RV had everything we needed to make our trip relaxing and enjoyable. The re... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a great experience renting this RV for our vacation! Everything was clean, comfortable, and well taken care of. The RV had everything we needed to make our trip relaxing and enjoyable. The re... もっと見る
企業が回答しました
Great experience. Much better than anticipated. I had expectations in my mind that they were gonna overcharge me and nitpick for a little things in the RV when it came back. Truth is the matter is th... もっと見る
企業が回答しました
Amazing experience traveling with an RV. The RV was in really good condition and I didn’t have problems. The staff is kind and service.
企業が回答しました
Air conditioning and fan did not work the first day. No air came out of the vent even though the motor was running. We had to call several times for help, which never showed up. We had to turn off the... もっと見る
企業が回答しました
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
当該企業による記述

12818 Firestone Blvd, 90670, Santa Fe Springs, CA, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
very expensive rental fee. nice staff on sight. very poor pick up time wasting full day of rent. compare pricing before you choose this agency.

El Monte RV - Los Angeles からの回答
Experience catastrophique. Defaut de conseil de l'agence de L.A qui ne nous à pas imposé d'assurance, du coup on s'est retrouvé non assuré et avons du rendre le vehicule de manière anticipée.

El Monte RV - Los Angeles からの回答
Customer service line was always responsive. Answered all my questions, even when traveling .

El Monte RV - Los Angeles からの回答

El Monte RV - Los Angeles からの回答
We rented a RV for a family trip & El Monte RV made it so easy to schedule a rental & drop off. The staff is very helpful & detailed on getting you started on your trip to the drop off. You guys are amazing!! Thank you

El Monte RV - Los Angeles からの回答
Booked through independent site however service was seamless, communication easy, friendly, helpful, supportive.

El Monte RV - Los Angeles からの回答
First-time driving an RV was a lot of fun and not as difficult as I expected. The staff was extremely helpful and friendly during pickup, making the whole process smooth. The RV itself was clean and well-maintained, and the return process was quick and easy. Overall, a great experience, I would definitely recommend it!

El Monte RV - Los Angeles からの回答

El Monte RV - Los Angeles からの回答

El Monte RV - Los Angeles からの回答
We've rented every year for the last 5-6 from El Monte and this was probably the easiest, most seamless, and best year. From checkout to return and our use of the RV in between, we were pleased with all aspects. The RV worked as needed with nice upgrades to the interior space and easy to understand power systems. We'll continue to rent from El Monte in the future.

El Monte RV - Los Angeles からの回答
RV pickup was easy, we decided to extend a day and was able to call and modify our reservation mid-trip. RV was clean and new (less than 2 years old) we considered private rentals before using El Monte. Going thru a company was better than private and the whole process was as easy as renting a car.

El Monte RV - Los Angeles からの回答
⭐️⭐️⭐️⭐️⭐️
I had an excellent experience renting an RV from El Monte RV. From start to finish, the process was smooth, professional, and stress-free. The staff was friendly, knowledgeable, and took the time to explain everything clearly before we hit the road.
The RV itself was clean, well-maintained, and fully equipped with everything we needed for a comfortable trip. It drove great and gave us peace of mind throughout our journey. Pickup and drop-off were both efficient, with no surprises.
Overall, El Monte RV made our trip even better, and I wouldn’t hesitate to rent from them again. Highly recommend for anyone looking for a reliable and enjoyable RV rental experience! 🚐✨

El Monte RV - Los Angeles からの回答
Helpful team getting out the door and great experience overall.

El Monte RV - Los Angeles からの回答
The check out took longer than expected. There were hidden fees that seemed suspect. You rent an RV but it doesn't come with any mileage? At least the mileage was only $30 for 100 miles and I only needed 400 miles. Still, kind of weird. Then we were told that the return time was between 9 am and 11 am or we'd be charged $50 for every hour it was after that. Mind you, we picked up the RV at 2 pm - seems like this should have been made clear prior. Fortunately when we checked the RV back in, that process was quick and we were not charged extra money for being an hour later than 11 am.

El Monte RV - Los Angeles からの回答

El Monte RV - Los Angeles からの回答
We had to much problems with the campervan
Electricity: the kitchen part did not work
the propane switch was broken
the citywater was out of order
The display at the kitchenwall was not fixed

El Monte RV - Los Angeles からの回答
We are from Brazil, and was our first time driving a RV. The RV was great. Clean and easy to drive, ours was an RV classe C 32ft with slides out. We were in 4 adults and 2 kids. We have plenty space and comfort.
We stayed at campgrounds with f ull hookups.
We have a problem with the water heating system. Specifically with the propane heating. It took so long to heat the water with the electric system. More than an hour.
Fortunately we don’t stay in cold places for long time.
The staff were generous and helpful.
We don’t call warning the time for picking up the rv so it took some time to prepare the RV at the check in.
Besides the was a great experience, we will do it again!

El Monte RV - Los Angeles からの回答
I wish I'd have done a better job of getting his name but I believe it was Jonathan at the Santa Fe Springs location where we picked up was INCREDIBLE. We had a wonderful check-in experience. Our drop off in Santa Cruz was lackluster in comparison.

El Monte RV - Los Angeles からの回答
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