Elogic Commerce レビュヌ 

44
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

When selling high-end jewelry and luxury goods, we realized our old site didn`t match the level of our brand: slow-loading photos, disconnected customer data, and a clunky checkout were driving buyer... もっず芋る

5぀星のうち5の評䟡

There was no single major failure, just dozens of small operational issues that kept slowing everything down. Together they had a much bigger impact than we initially realized. Shopify Plus was diffic... もっず芋る

5぀星のうち5の評䟡

We were trying to expand to new markets, but our backend was a mess, ERC sync issues caused out of stock orders, crm data was fragmented, and checkout was broken in some regions. Elogic didnt push for... もっず芋る

5぀星のうち5の評䟡

Our sales engineers were glorified order-takers. Customers couldn't check availability or reorder without calling us, becouse the ERP pricing logic had no connection to anything a buyer could actually... もっず芋る

䌁業情報

  1. eコマヌス代理店
  2. ビゞネスずITのコンサルタント代理店
  3. eコマヌス サヌビス
  4. eコマヌス ゜リュヌション提䟛業者
  5. 産業コンサルタント
  6. りェブデザむナヌ

圓該䌁業による蚘述

Elogic Commerce is a commerce engineering, replatforming, and systems integration partner for mid-market and enterprise companies with complex B2B, B2B2C, and integration-heavy ecommerce needs. Founded in 2009 and headquartered in Tallinn, Estonia, Elogic helps manufacturers, distributors, wholesalers, and hybrid B2B/B2C brands build, migrate, integrate, stabilize, and optimize commerce systems where ERP, CRM, PIM, OMS, WMS, marketplace, or middleware complexity creates execution risk. Elogic works across Adobe Commerce, Shopify Plus, Salesforce Commerce Cloud, BigCommerce, commercetools, and Hyva. Proof: 200+ specialists, 500+ projects, NPS 70, Clutch 1000 Honoree 2025, trusted by HP Inc., HanesBrands, TeamViewer, Gillette, and BUFF. Contact: office@elogic.co


連絡先

4.8

優良

TrustScore 5段階評䟡の5

44件のレビュヌ

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4.8

すべおのレビュヌ

(44)

過去12か月のレビュヌ数: 40ä»¶

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5぀星のうち5の評䟡

Reached out to the company seeking


Reached out to the company seeking consulting services with the goal of rejuvenating our business and connecting with Generation Z.

After a month of in-depth consultations, it became apparent that our needs extended beyond the establishment of an online store. Elogic helded of crafting a brand concept that would encapsulate the essence of our business, effectively convey our core values, and captivate our intended audience. Within a mere six weeks, Team Elogic collaborated closely with the co-founders to develop a brand mission, value proposition, and sales guide, serving as the foundation for the project's prerequisites

2023幎9月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic experience

I had a fantastic experience working with Elogic on migrating our online store from OpenCart to Adobe Commerce. They not only met all deadlines but also maintained clear and effective communication throughout the project. Additionally, Elogic seamlessly integrated solutions that greatly enhanced our marketing efforts. Highly recommend their services!

2023幎9月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Elogic commerce & its founders are UNETHICAL and UNTRUSTWORTHY

A terrible thing happened today.

Elogic Commerce a web design/dev company based out of Ukraine with its the founding team and PM OY just folded and abandoned our extremely critical project, right after getting paid the balance, by unethical representation and after weeks of us trying to reason, ask them to solve escalations and try to figure repeated miscommunication & misunderstanding about our project.

While the project started with great impression, they were hungry to grab the offer, however 4 weeks into it we realized it was extremely difficult to work with their team. The PM would make constant negative remarks on feedback they get for mistakes or oversights we notice, for example it took us 3 hours to explain and show how a sentence casing text of 20 words should be presented, but any feedback we give, they would resist, make under belt comments or give irrational and defensive responses without acknowledging or attempting to understand such feedback. When we tried to get the Project Lead OK address the escalations, she would ignore our requests and send us back to PM. We noticed the PM VM was a junior agent and not experienced enough to handle the requirements of this project, and would lack many standard work expectations like proof read what you saying, QC the pages, or understand our comms and explain logic, most times we were stuck dealing with this PM and it appeared their work model was just to set a PM and let him deal no matter what the issue be, without giving an ear to client complaints or expectations. We would have to constantly explain same topics, hear to their condescending remarks and try to find a way to streamline. My own attempts to speak to I & O were in vain. O missed a very important call and went on maternity leave a week after, and dropped the whole project to the capable shoulders of Vova. After facing more hiccups, new challenges and more misunderstanding (for example, the scope for the ecommerce website includes the basic pages like My account/SignIn/Order History, but the very experienced agency Elogic would claim My Account/Order History is not a page in their project and they only factored in Sign In/Register, after repeated efforts to reason this with them, we were subject to find a designer to do this ourselves). For a week we made attempts to have a discussion with IG, he declined to get on a call after 4 times making attempts, he felt he was more important than to spend any time with the CEO of the company that engaged they for a $10k project. On messages his communication style would appear like a person whining and complaining, and in spite of repeated attempts to understand what he is proposing, he would show he is worse than the rest of his team by sending messages that attack your character, culture and work ethics.

On Friday after we made the payment towards invoice, we realized they sneakily stopped the project and this morning they indicated their intention to abandon the project and removed our access from Slack and Figma where we had all comms saved between our teams back and forth.

Not only was this unethical, unprofessional and extremely agonizing as our deadlines to go live with site, our business will suffer great harm and reputation will get severely damaged, we would ABSOLUTELY Not recommend hiring this agency, or working with these founders. Even though I have worked with Ukrainian teams for over 6 years, as a company and founders we raised $35k for the refugee support and assistance right after war started, we were very invested in this team and their success, but the way they handled the whole escalations, dropped responsibilities, shadily collected money and then abandon project, is a slap in face of all such people, agencies and organizations in the world that have gone and put their time, energy and $$ to support Ukrainians and then having to see this day, when they show to be unethical, unprofessional and absolutely not worth their word or value. This is a terrible experience for us for many reasons than just above and I hope that you who are reading will do all your due diligence, dot your i's and cross your t's and prepare a water tight contract while having clear timeline and expectations and MAKE PAYMENT ONLY AFTER THEY HAVE DELIVERED YOUR WORK.

2026幎2月5日
自発的なレビュヌ
Elogic Commerce ロゎ

Elogic Commerce からの回答

Thank you for sharing your perspective.

A few points of clarification for anyone reading this review:

Elogic Commerce is incorporated and headquartered in Tallinn, Estonia (EU) — not Ukraine. Our delivery teams operate across Europe.

This engagement was governed by a signed Master Services Agreement and a detailed Scope of Work, both of which defined deliverables, change-control procedures, milestone billing, and a formal escalation path. All work completed prior to termination was delivered and billed in accordance with those terms. We do not perform work that is materially outside the agreed scope without documented approval for the change — this is standard practice designed to protect both parties.

When differences in expectations arose during the project, our team made multiple documented attempts to align on scope interpretation and communication cadence. After sustained misalignment that we were unable to resolve through our defined escalation process, the engagement was concluded under the contractual termination provisions available to either party. This is a remedy we use rarely, and only when continuing would compromise delivery standards or team welfare.

We take every engagement seriously, and we review client feedback — including critical feedback — internally. Since this project, we have made specific improvements to our delivery process: we now run a mandatory alignment checkpoint at the two-week mark of every new engagement to surface expectation gaps early, and we have strengthened our onboarding documentation to ensure scope boundaries and change-request procedures are understood by all stakeholders from day one.

As of today, we have not received any formal notice of dispute or written contractual claim through the process defined in the agreement. All such requests or claims are addressed in line with that process.

We wish the reviewer success in their business and are committed to maintaining the delivery standards that have earned the trust of our long-term clients across enterprise Adobe Commerce, Shopify Plus, and systems-integration engagements.

We have nothing further to add publicly.

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