The platform is an excellent value compared to competitors. It also is easy to use and simple to navigate making it faster to get campaigns started. I would highly recommend those who are looking for... もっと見る
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I'm finding it easier to compose my newsletters now that I've become more familiar with how the program works. I like the color options, how to set up and change images, and the text choices.
Email Octopus is great, pricing is affordable - we are non profit so keeping costs low is really important to us. We switched from mailchimp as the pricing was too much for us. It would be great if t... もっと見る
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I changed to email octopus some years back when the newsletter mailing service I'd previously used hiked their prices. I really appreciate email octopus' commitment to providing a high quality no f... もっと見る
企業が回答しました
企業情報
当該企業による記述
Simple yet powerful email marketing tools to grow your business. Easy to use, quick to master and all at an affordable price.
連絡先
London, 英国
- contact@emailoctopus.com
- emailoctopus.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
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Easy to use - High Open Rate
Over the years I have used *many* of these services. I switched either because they would raise their prices, merge with another company and again raise their prices, change their UI making it less friendly, any number of reasons.
I've been using EmailOctopus for a few years now, and can honestly say it is one of the best. It's easy to use, the emails sent look great and professional, the pricing is fair, and above all, customer service is stupendous. There is usually someone available in the chat support. Bot on the off chance they are offline, they *always* respond promptly and help answer any questions. They also really appreciate feedback on the platform and features, which is very refreshing.
Overall, I very highly recommend EmailOctopus!

EmailOctopus からの回答
Super affordable for a little church!
It's an easy to use platform and super affordable, especially for a little church. My people love it and so do I!

EmailOctopus からの回答
I moved to EmailOctopus about 12 months…
I moved to EmailOctopus about 12 months ago and found it so easy to learn in the beginning. Simple, clear, intuitive and flexible. Now a year in while I am sure there is more for me to learn I have an email marketing platform I trust and reply upon

EmailOctopus からの回答
Easy to use
I find the structure of EmailOctopus is easy to understand and work with. Creating a template with our brand kit is simple and quick.
Using the template for further newsletters has reduced the time it takes to produce them. Integrating EmailOctopus into our website was easy to do and it was very quick to add a newsletter subscription form.
All in all a really easy and quick programme!

EmailOctopus からの回答
Email Octopus is a great platform.
Email Octopus is a great platform for email send outs. They have many resources to help design and organize contacts and send outs, plus they help to clean up our oceans. That was a winning point for me. I continue to use Email Octopus regularly.

EmailOctopus からの回答
EmailOctopus is the best platform of…
EmailOctopus is the best platform of email marketing that I used. I tried too much of email platform but email octopus is great for the contacts, reports, campaigns and is very simple with the drag and drop customize email. I recommended at 100%.

EmailOctopus からの回答
EmailOctopus is very likely your best autoresponder
EmailOctopus is very likely your best and most affordable option because, for me, it is designed specifically to be cheaper and simpler for beginners and small businesses.

EmailOctopus からの回答
The nicest email sender tool out there
* The email layout tool is powerful, flexible and convenient;
* The sign-up form is unobtrusive and easily customizable (by any frontend dev);
* 1 free automation on the free tier, which is exactly what I need;

EmailOctopus からの回答
It is a very intuitive platform
It is a very intuitive platform, the support team is very responsive, I have been a subscriber for over a year, and it works great here in Colombia.

EmailOctopus からの回答
Intrusive compliance process and excessive monitoring
I had a very negative experience with EmailOctopus due to excessive and disproportionate “compliance” reviews combined with serious privacy overreach.
I have managed and executed many email campaigns for multiple clients and businesses over the years, and I have never experienced this level of intrusion with any other provider.
After onboarding, importing my list, and preparing campaigns, my private campaign content and business communications were manually opened, read, and analyzed by staff, without any clear, explicit consent being requested at the operational level. This went far beyond what is reasonably expected for technical delivery.
Despite confirming that my campaign did not violate any policy, it was still held for extended review.
I was repeatedly asked to explain:
Lead acquisition methods
Internal workflows
Internal data handling
List structure
Why some contacts lacked “first names” (even though my form only collects a single name field)
Why B2B contacts use role-based emails (info@, hello@, etc.)
All contacts were first-party and permission-based. No purchased, scraped, or third-party data was used. No compliance violation was identified.
Instead of relying on standard industry indicators (spam complaints, bounce rates, engagement, unsubscribe rates), they chose to manually inspect private communications and interrogate legitimate business operations.
Continuing this process would have required disclosing sensitive internal company information just to be allowed to send lawful campaigns.
This level of monitoring and data access is not normal in the professional email marketing industry and raises serious privacy concerns.
I cannot recommend this platform for serious B2B or professional use.

EmailOctopus からの回答
I'm just new to Emailoctopus -1st class site
I'm just new to this site and it is extremely easy to use and navigate. The help from customer support is first class.

EmailOctopus からの回答
Easy to Use and Great Results
EmailOctopus is easy to use and works amazing! We'vew never had trouble with the service and would highly recomend it to anyone considering it!

EmailOctopus からの回答
Good for small business
Easy to use and has a helpful support team. One time, I wanted a feature for their automations that didn't exist, and just a few months later they implemented it!
Becomes a little pricey as you accumulate subscribers, but that can't be helped, I guess.

EmailOctopus からの回答
Exactly What You Need — Nothing You Don’t
EmailOctopus is refreshingly easy to use. The platform is clean, intuitive, and very straightforward to navigate, which makes getting things done fast and stress-free. Everything feels purposeful — you’re not overwhelmed with features you don’t actually need, and there’s no unnecessary complexity getting in the way of your workflow. It’s clear the product was designed with usability in mind.
Pricing is another strong point. EmailOctopus offers excellent value for money and makes professional email marketing accessible without forcing you into expensive tiers just to unlock basic functionality. You get exactly what you need to run campaigns efficiently, without paying for bloated features you may never use.
What truly stands out, though, is the support team. Their support is fast, responsive, and genuinely human. You’re treated with the same level of care and attention regardless of your plan, which is rare and deeply appreciated. There’s no sense of being “downgraded” because of what you pay — the team is consistently helpful, patient, and solution-oriented.
Overall, EmailOctopus is a thoughtfully built platform that prioritizes simplicity, fairness, and real customer support. Highly recommended for anyone who values ease of use, transparent pricing, and a support team that truly has your back.

EmailOctopus からの回答
Excellent pricing, Good platform
Good platform, Excellent pricing. Takes a little getting used to, but is easy to work with once you get used to it. Fewer templates than other email platforms.
We had been using Constant Contact for years, considering that we only send out about a dozen emails in a whole year, it was not worth the cost at all. Email Octopus has much more reasonable pricing. It has fewer features than some other platforms, but is very good overall.

EmailOctopus からの回答
Super Support
Super Support, prompt, sogar nachts bekommt man Hilfe und Antwort. Einfache Bedienung. Und vor allem für Kleinunternehmer viel kostenlose Möglichkeiten. Bin gewechselt nachdem mein ursprünglicher amerik.Newsletter Anbieter plötzlich kostenpglichtig wurde mit 250 Abonnenten und ich für lauter Features zahlen hätte müssen, die ich nie brauche. Ich finde auch gut, dass der Sitz in London ist. Das gibt zumindest mir ein besseres Gefühl.

EmailOctopus からの回答
I really like EmailOctopus
Email Octopus is invaluable to us as a small PR agency. We use it all the time and I think it's the best option out there in terms of affordability and functionality.

EmailOctopus からの回答
Really easy to use
Really easy to use. Great prices compared to competitors for the same features. Design suite is also easy to use and gives good options for almost anything.

EmailOctopus からの回答
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