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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The platform is an excellent value compared to competitors. It also is easy to use and simple to navigate making it faster to get campaigns started. I would highly recommend those who are looking for... もっと見る

5つ星のうち5の評価

I'm finding it easier to compose my newsletters now that I've become more familiar with how the program works. I like the color options, how to set up and change images, and the text choices.

5つ星のうち4の評価

Email Octopus is great, pricing is affordable - we are non profit so keeping costs low is really important to us. We switched from mailchimp as the pricing was too much for us. It would be great if t... もっと見る

企業が回答しました

5つ星のうち5の評価

I changed to email octopus some years back when the newsletter mailing service I'd previously used hiked their prices. I really appreciate email octopus' commitment to providing a high quality no f... もっと見る

企業が回答しました

企業情報

  1. 電子メール サービスプロバイダー

当該企業による記述

Simple yet powerful email marketing tools to grow your business. Easy to use, quick to master and all at an affordable price.


連絡先

4.8

優良

TrustScore 5段階評価の5

341件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.8

すべてのレビュー

(341)

過去12か月のレビュー数: 244件

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5つ星のうち5の評価

Easy to use - High Open Rate

Over the years I have used *many* of these services. I switched either because they would raise their prices, merge with another company and again raise their prices, change their UI making it less friendly, any number of reasons.

I've been using EmailOctopus for a few years now, and can honestly say it is one of the best. It's easy to use, the emails sent look great and professional, the pricing is fair, and above all, customer service is stupendous. There is usually someone available in the chat support. Bot on the off chance they are offline, they *always* respond promptly and help answer any questions. They also really appreciate feedback on the platform and features, which is very refreshing.

Overall, I very highly recommend EmailOctopus!

2026年3月3日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

After everything you've been through with other platforms, this really means a lot – thank you! We know there are plenty of options out there, so we don't take it for granted when someone sticks around for years. We genuinely do love the feedback too, so keep it coming. Really glad you're here. 💜

5つ星のうち5の評価

Super affordable for a little church!

It's an easy to use platform and super affordable, especially for a little church. My people love it and so do I!

2026年2月1日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

That's so lovely to hear – thank you, April! We're glad EmailOctopus is a good fit for your community. Give your people our best. 💜

5つ星のうち5の評価

I moved to EmailOctopus about 12 months…

I moved to EmailOctopus about 12 months ago and found it so easy to learn in the beginning. Simple, clear, intuitive and flexible. Now a year in while I am sure there is more for me to learn I have an email marketing platform I trust and reply upon

2026年2月28日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks, Bob – a year in and still going strong, that's brilliant to hear! There's always more to discover when you're ready – and if you need a hand with it, just drop us a note. Glad EmailOctopus has earned a permanent spot in your toolkit. 🐙

5つ星のうち5の評価

Easy to use

I find the structure of EmailOctopus is easy to understand and work with. Creating a template with our brand kit is simple and quick.
Using the template for further newsletters has reduced the time it takes to produce them. Integrating EmailOctopus into our website was easy to do and it was very quick to add a newsletter subscription form.
All in all a really easy and quick programme!

2026年2月23日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Love hearing this – thank you! We get your branding all set up for you precisely so that you can save time and focus on more important things instead. Happy to hear the integration and sign-up forms were a breeze, too. We're here if you need anything!

5つ星のうち5の評価

Email Octopus is a great platform.

Email Octopus is a great platform for email send outs. They have many resources to help design and organize contacts and send outs, plus they help to clean up our oceans. That was a winning point for me. I continue to use Email Octopus regularly.

2026年2月23日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks, Sarah – really glad EmailOctopus is working well for you. The ocean cleanup mission is close to our hearts, so it means a lot that it resonated with you, too. We're here if you need anything along the way – happy emailing! 🐙

5つ星のうち5の評価

EmailOctopus is the best platform of…

EmailOctopus is the best platform of email marketing that I used. I tried too much of email platform but email octopus is great for the contacts, reports, campaigns and is very simple with the drag and drop customize email. I recommended at 100%.

2026年2月20日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your great review, Derick! We made our drag and drop editor with ease of use on our minds, so it's fantastic to see your feedback. Let us know if you have any questions – we're always happy to help.

5つ星のうち5の評価

EmailOctopus is very likely your best autoresponder

EmailOctopus is very likely your best and most affordable option because, for me, it is designed specifically to be cheaper and simpler for beginners and small businesses.

2026年2月14日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your kind words, Ali! We do try to make our platform as easy and affordable as possible, so it's great to see that kind of feedback :). Thanks again for recommending EmailOctopus and wishing you many successful campaigns!

5つ星のうち5の評価

The nicest email sender tool out there

* The email layout tool is powerful, flexible and convenient;
* The sign-up form is unobtrusive and easily customizable (by any frontend dev);
* 1 free automation on the free tier, which is exactly what I need;

2026年2月13日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

It's fantastic to see you're enjoying our platform, Konstantin! Feel free to reach out to our team if you have any questions – we're always happy to help get you the maximum from EmailOctopus. Thanks for your great review and happy emailing :).

5つ星のうち5の評価

It is a very intuitive platform

It is a very intuitive platform, the support team is very responsive, I have been a subscriber for over a year, and it works great here in Colombia.

2026年2月11日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your review, Valentina! It's great to see that EmailOctopus works well for you. Give us a shout if you have any questions at all :).

5つ星のうち1の評価

Intrusive compliance process and excessive monitoring

I had a very negative experience with EmailOctopus due to excessive and disproportionate “compliance” reviews combined with serious privacy overreach.

I have managed and executed many email campaigns for multiple clients and businesses over the years, and I have never experienced this level of intrusion with any other provider.

After onboarding, importing my list, and preparing campaigns, my private campaign content and business communications were manually opened, read, and analyzed by staff, without any clear, explicit consent being requested at the operational level. This went far beyond what is reasonably expected for technical delivery.

Despite confirming that my campaign did not violate any policy, it was still held for extended review.

I was repeatedly asked to explain:

Lead acquisition methods

Internal workflows

Internal data handling

List structure

Why some contacts lacked “first names” (even though my form only collects a single name field)

Why B2B contacts use role-based emails (info@, hello@, etc.)

All contacts were first-party and permission-based. No purchased, scraped, or third-party data was used. No compliance violation was identified.

Instead of relying on standard industry indicators (spam complaints, bounce rates, engagement, unsubscribe rates), they chose to manually inspect private communications and interrogate legitimate business operations.

Continuing this process would have required disclosing sensitive internal company information just to be allowed to send lawful campaigns.

This level of monitoring and data access is not normal in the professional email marketing industry and raises serious privacy concerns.

I cannot recommend this platform for serious B2B or professional use.

2026年2月10日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks for sharing your feedback. I want to provide some brief context for anyone reading.

As an ESP, we're obligated to ensure mail sent through our platform is legal – or in simple terms, not spam or phishing. In this case, our automated system flagged the campaign due to patterns associated with low quality email sends. That triggered a manual review, where the compliance team spotted patterns in high-level analysis of the aggregated and anonymised contact list — this included a high volume of role-based email addresses, which commonly appeared across widely traded and purchased lists — that didn't line up with the collection method described. We asked some routine questions to understand the gap.

Reviewing campaign content and asking new senders about list acquisition is standard practice across the email industry. We see this as a basic responsibility for any platform that allows people to send millions of emails, and it's essential for maintaining strong relationships with inbox providers so delivery stays high for all our customers.

Unfortunately, you weren't willing to provide the information we needed, so we made the call not to continue supporting the account.

5つ星のうち5の評価

I'm just new to Emailoctopus -1st class site

I'm just new to this site and it is extremely easy to use and navigate. The help from customer support is first class.

2026年1月29日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your review and your kind words, Stephen! I'm glad you find EmailOctopus easy to use, as that's one of our main goals. We're always there if you have any questions :).

5つ星のうち5の評価

Usabilidad

La interfaz fácil y agradable de la plataforma

2025年6月4日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your review! Making it as easy to use as possible is one of our main goals, so I'm really glad it works for you :).

5つ星のうち5の評価

Easy to Use and Great Results

EmailOctopus is easy to use and works amazing! We'vew never had trouble with the service and would highly recomend it to anyone considering it!

2026年2月2日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your great review! It's fantastic to see that your journey with EmailOctopus has been frictionless :). Feel free to reach out to our team if you have any question on the way. Thanks again for recommending us, and happy emailing!

5つ星のうち5の評価

Good for small business

Easy to use and has a helpful support team. One time, I wanted a feature for their automations that didn't exist, and just a few months later they implemented it!
Becomes a little pricey as you accumulate subscribers, but that can't be helped, I guess.

2025年10月14日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your great review, Betty! We always try to improve our platform based on what our users need, so it's really great to see you benefiting from that. :)

5つ星のうち5の評価

Exactly What You Need — Nothing You Don’t

EmailOctopus is refreshingly easy to use. The platform is clean, intuitive, and very straightforward to navigate, which makes getting things done fast and stress-free. Everything feels purposeful — you’re not overwhelmed with features you don’t actually need, and there’s no unnecessary complexity getting in the way of your workflow. It’s clear the product was designed with usability in mind.

Pricing is another strong point. EmailOctopus offers excellent value for money and makes professional email marketing accessible without forcing you into expensive tiers just to unlock basic functionality. You get exactly what you need to run campaigns efficiently, without paying for bloated features you may never use.

What truly stands out, though, is the support team. Their support is fast, responsive, and genuinely human. You’re treated with the same level of care and attention regardless of your plan, which is rare and deeply appreciated. There’s no sense of being “downgraded” because of what you pay — the team is consistently helpful, patient, and solution-oriented.

Overall, EmailOctopus is a thoughtfully built platform that prioritizes simplicity, fairness, and real customer support. Highly recommended for anyone who values ease of use, transparent pricing, and a support team that truly has your back.

2026年1月15日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Wow, what a review! Thank you so much for taking the time to share your kind words with us. Even though we're a small team, we work really hard to make email marketing as easy and accessible as possible. It really means a lot to see such results!

I hope you don't mind me sharing your feedback with the whole team. Our support team will be delighted with your words acknowledging their efforts. We're always here if you need any help at all. Happy emailing!

5つ星のうち4の評価

Excellent pricing, Good platform

Good platform, Excellent pricing. Takes a little getting used to, but is easy to work with once you get used to it. Fewer templates than other email platforms.

We had been using Constant Contact for years, considering that we only send out about a dozen emails in a whole year, it was not worth the cost at all. Email Octopus has much more reasonable pricing. It has fewer features than some other platforms, but is very good overall.

2026年1月5日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your review! Ease of use is one of our main goals, so it's great to know you find our platform easy to work with. Feel free to reach out to our team if you have any questions at all, and happy emailing!

5つ星のうち5の評価

Super Support

Super Support, prompt, sogar nachts bekommt man Hilfe und Antwort. Einfache Bedienung. Und vor allem für Kleinunternehmer viel kostenlose Möglichkeiten. Bin gewechselt nachdem mein ursprünglicher amerik.Newsletter Anbieter plötzlich kostenpglichtig wurde mit 250 Abonnenten und ich für lauter Features zahlen hätte müssen, die ich nie brauche. Ich finde auch gut, dass der Sitz in London ist. Das gibt zumindest mir ein besseres Gefühl.

2026年1月19日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thanks for your brilliant review! Our support team will be delighted with your feedback :). It's also great to know that switching to EmailOctopus was so easy for you. Thanks again for recommending us, and happy emailing!

5つ星のうち5の評価

I really like EmailOctopus

Email Octopus is invaluable to us as a small PR agency. We use it all the time and I think it's the best option out there in terms of affordability and functionality.

2026年1月17日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your great review, Madelaine! It's fantastic to see that EmailOctopus meets your needs :)

5つ星のうち5の評価

Really easy to use

Really easy to use. Great prices compared to competitors for the same features. Design suite is also easy to use and gives good options for almost anything.

2025年8月2日
自発的なレビュー
EmailOctopus ロゴ

EmailOctopus からの回答

Thank you for your great review! It's great to see that you find EmailOctopus easy to use – that's one of our main goals. Feel free to reach out to our team if you have any questions at all.

Thanks again for recommending us, and happy emailing!

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