Midlands Parking レビュー 14

TrustScore 5段階評価の3

2.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 旅行代理店

当該企業による記述

Midlands Parking is the preferred and trusted booking website for most travel management companies and individual travellers. We offer the best meet and greet parking deals and options at East Midlands Airport


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2.8

まあまあ

TrustScore 5段階評価の3

14件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

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5つ星のうち2の評価

Beware of the driver changing your car settings.

Upon collecting my car, the auto headlights and auto windscreen wipers had been turned off. The instrument panel had been reconfigured with the built-in safety features disabled.
The heating had been turned up to 26c.
I can understand that the driver's seat would be moved. However, allowing someone who is unfamiliar with the vehicle's safety features and instruments to manipulate them is surely dangerous to the driver and passengers.

2026年2月16日
自発的なレビュー
5つ星のうち5の評価

meet n greet east mids airport

we used the meet n greet option at east midlands airport having a high value car M5 i wanted to leave it with a company i could trust as my friend had recently used them and said they was good, very easy guy on phone on arrival, was extremely polite, and the guys in the office the same, will use this service again very convenient, it always makes a difference when service workers are like this and care about there job, a testament to who ever trained them thanks great experience.

2025年10月24日
自発的なレビュー
5つ星のうち1の評価

Midlands Parking meet and greet non flex

This is for Midlands parking meet and greet non flex.

Having booked their meet and greet service, which when booking, the price looked very competitive, what you have to be aware of, and is not obvious when booking, the meet and greet is located in short stay car park 1, so you end up having to pay £6 on arrival, and £6 exit fee when you come to collect, the meet and greet company only meet you in the car park, then drive your car somewhere else.

2025年11月7日
自発的なレビュー
5つ星のうち1の評価

Lost Keys

Having a nightmare with this company ,they lost my keys for my vehicle and told me to get a taxi home and i would be fully reimbursed for the new set of keys as well but had no correspondence off them at all ,sent numerous emails ,nothing!!
They seem to just ignore your messages and think you will go away .Having to seek legal advice on situation so please be mindful of this when booking .
An absolute disgrace to be honest ,don’t know if they have been using my vehicle whilst I’m away as they haven’t offered an explanation at all.
You would think that they would be straight on it getting you all settled and sorted financially

2025年9月29日
自発的なレビュー
5つ星のうち1の評価

Pathetic Customer Service

Registered for rapid drop off & payment but ended up paying in addition to the automated credit card link I had set up, tried contacting them by phone only to be told “unable to connect my call”, tried email but got an “undelivered response” Absolute disgrace For what is supposed to be a new system. Don’t bother with pre registration, just pay on line within the allocated time.

2025年7月16日
自発的なレビュー
5つ星のうち1の評価

They never turned and cost us a lot of money!

Booked in advance and followed their instructions . When we rang to arrange pick up nobody answered it went straight to voicemail. There were 4 other customers waiting in the car park who had all used the same company, all waiting pick up but nobody answered the phone and came. After waiting 30 minutes in short stay we had to leave and pay the premium price for parking last minute onsite at EMA.
No so cheap parking at £345 for 2 weeks plus the £70 paid to EMA parking.co.uk and the £6 short stay car park price. We spoke to airport staff who asked who we had booked with. They told us this is a regular occurrence and the company was operating illegally off their site. All in all a stressful experience and would definitely recommend you avoid booking with this company.
We did receive a refund from emaparking.co.uk which was for the £70 paid.
It still cost us £281 more than we had planned for as they failed to provide the service paid for.

2025年2月2日
自発的なレビュー
Midlands Parking ロゴ

Midlands Parking からの回答

Dear Digger Dash,

We are unable to locate your booking with us. Could you be kind to share you booking reference number so that we find what issue occured. Our dedicated support will be in touch with you.

Best regards,
Support Team
Midlands Airport Parking Ltd

5つ星のうち1の評価

They take your money but don’t show up

Followed the instructions but their drivers never showed up, 4 other travellers were also waiting. Waited 30 minutes made numerous phone calls but all we got was an answer machine.
We ended up parking on site at great expense and extremely stressful.
No sure if this is a scam when we got to an on-site car park and pushed the help button the person told us they get numerous complaints about East Midlands parking meet and greet.
Would not recommend and would never use again, cause a lot of stress and expense.

2025年2月2日
自発的なレビュー
Midlands Parking ロゴ

Midlands Parking からの回答

Dear Gary Kendrew,

We sincerely apologize for the experience you had—it’s completely unacceptable, and we understand how stressful this must have been. Reliable service is our top priority, and what you’ve described does not reflect the standard we uphold.

We take your feedback very seriously and are actively investigating what went wrong in this situation, and we will be reviewing our procedures to ensure this does not happen again.

We would really appreciate the chance to make this right for you. Please contact us at support@emaparking.co.uk with your booking details, and we will do everything we can to resolve this matter. Your trust is important to us, and we don’t take it lightly.

Once again, we are truly sorry for the inconvenience and frustration caused. We appreciate your feedback and will use it to improve our service.

Best regards,
Support Team
Midlands Airport Parking Ltd

5つ星のうち5の評価

Great service parking surface could…

Great service parking surface could have neen better muddy and rough bull all in all good service 😱

2025年1月13日
自発的なレビュー
Midlands Parking ロゴ

Midlands Parking からの回答

Dear Graham Raynor,

Thank you for your feedback! We're delighted to hear that you found our service great. We appreciate your honest comments about the parking surface, and we’ll certainly take this into account as we strive to improve our facilities.

Your input helps us enhance our service, and we hope to provide an even better experience on your next visit. If there's anything else we can do for you, feel free to reach out.

Best regards,
Support Team
Midlands Airport Parking Ltd

5つ星のうち3の評価

Easy drop off

Easy drop off, but return instructions very confusing especially in the early morning dark. Driver made no attempt to contact me when he knew we were in the wrong place. Had to call him 3 times

2024年11月22日
自発的なレビュー
Midlands Parking ロゴ

Midlands Parking からの回答

Dear Kevin Pyle,

Thank you for your feedback. We're glad to hear that the drop-off process was smooth, but we're sorry to learn that the return instructions were unclear. We understand how frustrating it can be, especially in the early morning hours.

Your experience does not reflect the high standard of service we aim to provide. However, we would like to assure you that we will review our return instructions to make them clearer and ensure our drivers are more proactive in assisting customers during pickup.

If you have any further details you'd like to share, please reach out to us. We truly appreciate your feedback and hope to serve you better in the future.

Best regards,
Support Team
Midlands Airport Parking Ltd

5つ星のうち5の評価

Friendly service on Time pickups and…

Friendly service on Time pickups and collections.

2024年7月10日
Midlands Parking ロゴ

Midlands Parking からの回答

Hi Nick,

We're thrilled to hear that your experience with Midlands Parking was so positive! Your feedback means a lot to us. Our team works hard to ensure that every customer feels valued and taken care of.

From the moment you book to the time you're picked up, we strive to provide a seamless and stress-free experience. Our commitment to punctuality and friendly service is at the heart of what we do.

Thank you again for choosing Midlands Parking and appreciating our service with your 5 star review. We look forward to serving you again in the future!

5つ星のうち5の評価

Professional service

Professional service . Car was ready on the return . Will use again

2024年8月10日
自発的なレビュー
Midlands Parking ロゴ

Midlands Parking からの回答

Hi Ray,

We're delighted to hear that you had a positive experience with our professional parking service. Our team works diligently to ensure your vehicle is ready and waiting when you return.

We appreciate your business and look forward to serving you again in the future!

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish. Staff were really helpful

2024年8月23日
自発的なレビュー
Midlands Parking ロゴ

Midlands Parking からの回答

Hi IS,

Thank you for your kind words! We're thrilled to hear that you had a positive experience from start to finish. Our team strives to provide excellent customer service, and we're delighted to know that our efforts were appreciated.

We look forward to serving you again in the future

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