EM MOTO S.r.l. レビュー 

Quanto sei scortese. Che linguaggio volgare usi con i tuoi clienti. Mandami i soldi oggi! Oggi restituisci i soldi. Truffatore! Non frodo le persone per comprare cose ma per i soldi lavoro onestamente! Truffatore! Mandami i soldi oggi! Non comprate da questo trufattore ho mandato €977 per un silenzatore che non mi a mai inviato. Non risponde e quando risponde mi parla volgarmente. Ho provato tante volte a farlo ragonara me nessun comunicazione civile. che scifeza. frodista.

Consigliatissimo, Professionalità e puntualità al Top !! Congratulazioni !! Consegna dopo un giorno, ho avuto un problema si sono attivati immediatamente per inviarmi il pezzo rotto !! Voto 10 !!

Scarico ordinato 16 dicembre 2024. Aspettati i 15 giorni lavorativi, scaduti a metà gennaio...nulla. mandato mail nulla... risposta arrivata dopo reclamo su paypal dove prendevano altro tempo per una consegna a "brevissimo" solo se ritiravo reclamo fatto. Morale della favola: non ritirato reclamo,.fortuna Paypall, ordinato su sito rinomato, scarico arrivato dopo 2 giorni dall ordine. Fate voi... ho solo perso tempo pensando di risparmiare pochi euro.
0 stelle

¡¡Super buena experiencia!!. Hice el pedido y en 11 días lo tenía en casa. Tal y como lo pedí en la página web. Super recomendable!!

I order exhaust Arrow for my Aprilia sr125gt and arive in a week. No problem with this company.

“I want to share this situation with you so that no one else has to experience the same disappointment and frustration. I placed my order a month ago, and although the product was shown as in stock and promised to be delivered within 5-15 days, none of this was true. The product is not actually available, and they are delaying by procuring it from other suppliers. Despite exceeding the delivery time, they are not communicating properly and keep sending automated responses claiming the product is still in the procurement phase.

If you research, you’ll find numerous bad reviews on various complaint sites about their lies and that they are a scam. Although there are some positive reviews, I am sure those are written by bots or fake accounts. Therefore, focus on the negative reviews and avoid ordering from this site. You can get the same products from other sites even if it costs $5-10 more, and I am sure it will be delivered much faster. I hope no one else has to go through what I did. Thank you for reading this, and I hope everyone avoids such situations.

If you don’t mind waiting for months and are unsure whether the product will actually arrive, and if responses based solely on words and automated emails don’t make you feel uneasy or concerned, then you can place the order.

Ewig keine Antworten per mail
Dee Händler hatte 2 wochen geschlossen niemand zu erreichen und dann nehmen sie den gekauften artikel neu nicht mehr zurück absolute abzocke und kein Kundenservice

A++ Service: Excellent product as described, best price in the market, quick shipping, and communication.

Expédition plus longue que prévu, mais réponse à mes mail pour les infos . reçu au bout d' un mois.

Ho letto tante recensioni negative, però per il mio acquisto sono rimasto soddisfatto, veloci nella spedizione e prezzo ottimo..

Scam site!!! Do not purchase anything for them. I have purchased an exhaust more than 2 months ago and still nothing. At first they replied to my emails pushing shipping timeline further back but last month or so they stopped replying to my emails. If someone knows how to help ill be glad.

Avoid this company like the plague.
Ordered db killers for an existing mivv endcan.
Took over £100 and no emails are replied too
You cannot contact them by phone. Luckily I paid by credit card and it’s insured. They have been the worst company for bike parts I have ever dealt with Disgusting customer service and they just don’t give a fook
It’s been over a month and not even one email to tell me what’s going on. Absolutely ridiculous

Evitateli, pessimi,dei grandissimi furboni,nn fatevi abbindolare, c'è di molto ma molto meglio

Customer service lvl is unacceptable.

Offending customer is outrageous.
Blaming customer for not calculating customs is not right for a business.
Yes, recepient is responsible for paying customs and tax but customer also has a right to refuse if they were misinformed at checkout.

I am not a specialist but smiple google search for :

'Should website include custom costs at checkout?'

Pops up with:

'Yes, a website should clearly explain any customs costs at checkout, especially when shipping internationally:

Duties and taxes
If you ship internationally, you should let customers know if they'll be charged additional duties and import taxes when they receive their order. These charges can include tariffs, value-added tax (VAT), and excise taxes.

Incoterms
If you use DAP (Delivered At Place) Incoterms, the buyer is responsible for paying duties and taxes to customs. You should communicate this to customers at checkout.

Prepaid duties
Offering prepaid duties can help reduce chargebacks and parcel refusals, and improve the customer experience. '

So there we go, if you wish to order from EM Moto, please make sure you specialise in customs and taxes or prepare to be verbally assulted & threatened.

I would love to be contacted by owner or manager who cares about their business & how their employyes write to customers and see consequences drawn towards that emplyee.

I placed an order with EM MOTO on October 26th, and it is still marked as “processing.” Despite waiting patiently, there has been no update on my order status, and what’s even more frustrating is that my email inquiries have gone unanswered.

This lack of communication and delay is unacceptable. I expect better customer service from any company, especially for paid orders. If EM MOTO cannot fulfill my order, the least they can do is provide a clear update or respond to my messages.

I was skeptical after reading the reviews, but it got sent after a week and came in just under 24 hours from the day it was shipped. The db-killer was also just as stated on the site. I am very pleased with my purchase, thank you EM-moto will buy again. 👍😁

Ho acquistato un casco integrale da EM MOTO. Si sono dimostrati seri onesti professionali e velocissimi. Il casco è arrivato in un giorno ed è perfetto come lo volevo io.

I am very satisfied with my purchase. I ordered an Akrapovic Carbon Slip-On and Optional Link Pipe for my 2025 ZX-6R. The exhaust came brand new and exactly as advertised on the website. Price on EM Moto was hundreds of dollars cheaper then other websites. Shipping time was great also - it did take a little while to ship but once it was shipped it only took about a week from Italy to Australia which is quicker then our domestic parcel service. Thank you EM Moto for your great service and very competitive pricing. I am one happy customer and I would not hesitate to buy from this company again!

Item not delivered on time, import fees all transferred to the customer and even though their website said it would be 20% it ended being closer to 40%. No communication, unable to get through on call. Opened dispute via paypal. Avoid.
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Update:
The actual email from the company, received on 18th November 2024:

"
You are so arrogant and unintelligent that talking to you is annoying and completely useless!
You are the one in England, and you are the one who together with your fellow countrymen have decided to leave the European community, without even knowing what it means!
You and most of your fellow countrymen still have to understand that by now, anything you buy from abroad is subject to customs duties, which YOUR COUNTRY IMPOSES, and YOUR COUNTRY COLLECTS! And not us!
What we can do, since your brain is not yet able to understand, is to warn you of the fact that your country will apply the VAT of your country, and for this reason you find a more advantageous price in other countries!
What was requested of you is exactly 20% VAT, + another 17 pounds that your state calculated and requested from you, and we are certainly not the ones receiving this money!
For these 17 extra pounds that were asked of you, from your country, you felt entitled to refuse the item, make us lose money, and harm us in every way possible!
You should be ashamed of yourself for existing! Infamous coward!!"

I have never EVER received such a treatment. Oh dear.