Emoov レビュー 3,058

Emoov からの回答

2026年4月2日

Thank you so much for your amazing review. We know many sellers feel apprehensive about choosing a modern alternative to a traditional estate agent, so it is fantastic to hear that your curiosity paid off.

As you said, buyers are all looking in the same place, and giving sellers more control, more transparency and more flexibility can make all the difference. We are delighted the process felt smooth, that you enjoyed managing your listing, and that showing viewers around yourself worked so well.

And saving around £11,000 in the process is exactly what we love to hear.

Thanks again for your recommendation and for giving it a go.
Regards, The Emoov team

Emoov からの回答

2026年3月27日

Hi Dominic, thank you so much for your kind words. We are delighted to hear you found our pricing competitive and our communication strong throughout. It is great to know your experience was faultless from start to finish. We really appreciate your recommendation and your support.
Best wishes The Emoov Team

Emoov からの回答

2026年3月27日

Thank you so much for this fantastic review. We are thrilled to hear that your experience has been such a positive one, especially as a first-time seller. Selling a home can feel daunting at first, so it is wonderful to know our team helped make the process feel clear, friendly and manageable. Six viewings and an accepted offer within five weeks is a brilliant result. We are also very glad to hear you enjoyed putting up the For Sale board. Wishing you all the very best for the next steps. Regards the Emoov Team

Emoov からの回答

2026年3月11日

Hi Melanie,

Thank you so much for taking the time to share your experience! 😊

We're really pleased to hear that you found Emoov an easy and effective way to sell your property, and that being able to speak directly with buyers and manage your viewings worked well for you. Giving sellers more control while saving on traditional estate agent fees is exactly what we aim to do.

It’s also great to know our team kept you updated throughout the process right up until the sale was passed to the solicitors.

We really appreciate the recommendation and would be delighted to help you again in the future. Thanks again for choosing Emoov! 🏡

Emoov からの回答

2026年2月10日

Hi Simon,

Thank you for your feedback. We have looked into the timeline of your request and would like to clarify a few points.

Our records show that I sent a direct response to your enquiry at 14:37 today, which was before this review was posted. It is possible this was filtered into your spam folder, but the information you requested was sent shortly after your initial message.

Furthermore, we provide the specific steps required to book a viewing across all our support channels.

Our live chat system provided the specific steps required to book your viewing in the conversation it had with you. The messages stated:

- Search for the property.
- On the listing page, scroll down and click 'Arrange Viewing'.
- Select a suitable date and time from the available slots.

On our phone lines, our automated queue messaging repeats these instructions to help callers resolve their query without needing to wait for an operator.

And my follow-up email at 14:37 contained the direct link and necessary steps in further detail.

While I understand that navigating different systems can be frustrating, and our phone lines can be busy during peak periods, we aim to provide multiple clear channels for support.

I have just sent another follow-up email with a second direct link to the property to save you the hassle of searching. As outlined in that email, we are also happy to handle this manually for you if you contact the team on 0345 561 0050 or simply reply to my previous correspondence.

Kind regards,

Jacob
The Emoov Team

Emoov からの回答

2026年2月3日

Thank you for your feedback! We’re really pleased you were able to get the Rightmove exposure you wanted, especially as your local agent couldn’t offer this and would have charged considerably more to sell your property.

With a one-off fee of just £420, you made a significant saving while still achieving strong results. The process is designed to be as straightforward as possible, and we’re delighted that your property attracted multiple viewings and went on to achieve a sale just under the asking price.

Thanks again for choosing us, and we wish you every success in your next move!

Emoov からの回答

2026年2月3日

Thanks so much for your review! 😊
We’re really glad to hear you found it excellent and easy to use — that’s exactly what we aim for. If there’s anything we can do to make your experience even better, just let us know!

Emoov からの回答

2026年1月24日

Thank you so much for taking the time to leave such a lovely review, Anna! We’re delighted to hear that your property sold so quickly and that the whole process felt clear, professional, and reassuring. That’s exactly the experience we aim to provide from start to finish. Your recommendation really means a lot to the team – wishing you all the very best for what comes next! 😊

Emoov からの回答

2026年1月24日

Thanks for the great feedback, Blake! We’re really pleased to hear you had a positive experience and that Emoov felt like the right fit for you. It’s brilliant that the professional photos made such an impact, and we’re glad the flexibility around viewings worked well for you. We truly appreciate your recommendation and wish you all the best in your new chapter 🏡

Emoov からの回答

2026年1月24日

Thanks so much, Adam – what a fantastic review! We’re glad the platform exceeded your expectations and helped make the process straightforward and stress-free. It’s great to hear the exposure led to strong interest and a successful sale in such a good timeframe. Congratulations on the sale, and thanks again for recommending Emoov! 🎉

Emoov からの回答

2026年1月2日

Hi Caroline,
Thank you so much for your kind words! We're thrilled to hear you found the process straightforward and our communication easy. We always aim to make things simple and stress-free, so it’s great to know we hit the mark. We’d be delighted to assist you again in the future!
Regards
The Emoov Team

Emoov からの回答

2026年1月2日

Hi Dusty,
Thank you for sharing your experience! We’re delighted to hear your property sold so quickly and that you found the listing process smooth. It’s wonderful to know our communication and support made a difference. We really appreciate your recommendation!
Regards
The Emoov Team

Emoov からの回答

2025年12月24日

Hi Gaynor, thank you for sharing your feedback. We are sincerely sorry for the frustration you experienced with the login process and for the delay in our response during the holiday period.

We've investigated the login issues you reported and have reached out to you directly via email to resolve this. Our records show that one-time passwords are sent successfully when the registered email address is entered correctly, and we'd like to help ensure you can access your account without any further problems.

It is great to see that you have previously been able to successfully use the platform to arrange viewings and progress your offer with the seller; we want to ensure that continues without further hitch.

We have offered to jump on a phone call with you to walk through the access issue and ensure your purchase moves forward smoothly. We look forward to speaking with you soon.

Kind regards,
Emoov

Emoov からの回答

2025年12月15日

Hi Nick,
Thank you so much for sharing your experience and congratulations on such a quick sale! We’re delighted to hear how smoothly everything went and that the direct communication with buyers helped keep you informed throughout the process. Saving £4k in fees is a great bonus too! Thanks again for choosing Emoov, and we’d be happy to help you again in the future. 😊

Kind regards,
The Emoov Team

Emoov からの回答

2025年12月15日

Hi BG,
Thanks for the great review! We’re really pleased to hear that you found the process quick, easy, and good value—especially achieving an accepted offer within a week. It’s great to know the portal and our team support made things straightforward for you. We really appreciate the recommendation and wish you all the best with your move.

Kind regards,
The Emoov Team

Emoov からの回答

2025年12月15日

Hi Sally,
Thank you for your lovely feedback. We’re glad you found the process easy to follow and that the team were responsive to your queries. Providing clear, straightforward service is exactly what we aim for. Thanks again for choosing Emoov!

Kind regards,
The Emoov Team

Emoov からの回答

2025年12月4日

Hi Emma,

Thank you so much for your lovely review! We’re really pleased to hear you found the process smooth and easy, without all the back-and-forth usually involved with traditional estate agents.

Being available 24/7 and keeping things efficient is exactly what we aim for, so it’s great to know this made a difference for you. It’s been a pleasure to help you with your sale.

Wishing you all the best for the future,
The Team