Really good welcome from the staff and the employee Jay was really helpful giving me great details about the brands and was really patient with me trying clothes and shoes on
企業が回答しました
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レビュアーのコメントを見てみましょう
Gift card lost in post by Royal Mail - END Newcastle refuse to issue replacement or transfer my credit over to my END account. Despite retaining purchase receipt & gift card receipt detailing everyt... もっと見る
企業が回答しました
Really great customer service. welcoming staff and the employee Jay who helped with my purchase was very friendly and very helpful. Quality staff and quality product.
企業が回答しました
I visited the END store in Newcastle & had nothing but excellent service from the girls that I spoke to. Katie in particular went above and beyond to get an item shipped to my home address for me and... もっと見る
企業情報
END. - Grey St について
当該企業による記述
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
連絡先
Grey Street, NE1, Newcastle upon Tyne, England, 英国
- 0191 916 9680
4.6
優良
546件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Really good welcome from the staff and…
Really good welcome from the staff and the employee Jay was really helpful giving me great details about the brands and was really patient with me trying clothes and shoes on
2026年5月21日
自発的なレビュー
END. - Grey St からの回答
Hi Rafael,
Thank you very much for your review :)
Great to hear the pleasant experience you had in our store, and with Jay in particular!
Kindest regards.
END.
END. - Grey St からの回答
Hello Dom,
Thanks for sharing this it’s brilliant to hear.
We’re really pleased the team in our Newcastle store made such a good impression on your visit.
It makes a big difference having a helpful and welcoming experience in-store, so it’s great to know that came across.
We’ll make sure your feedback gets back to the team there it’ll mean a lot to them.
Hopefully we’ll see you in store again before long!
END.
Overall great experience
Really great customer service. welcoming staff and the employee Jay who helped with my purchase was very friendly and very helpful. Quality staff and quality product.
2026年5月16日
自発的なレビュー
END. - Grey St からの回答
Hi Jack,
Thank you for the great review!
Great to hear you had a nice experience with our team and we were able to help out :)
Kindest regards,
END.
Top.service as always
2026年5月6日
END. - Grey St からの回答
Hi there,
Thanks a lot for the kind review!
Amazing to hear your feedback! We pride ourselves on consistency so to hear we are deliering is amazing.
All the best.
END.
I’ve always received a positive…
I’ve always received a positive attitude from Jay on multiple occasions and everyone who works at END has always been super kind. always professional and super helpful 😊
2026年5月12日
自発的なレビュー
END. - Grey St からの回答
Hello Gabriela,
Thank you so much for taking the time to share this it really means a lot.
We’re especially pleased to hear about your positive experiences with Jay on multiple occasions, and we’ll be sure to pass your kind words on to him.
It’s also great to know that every interaction you’ve had with the team has been friendly, professional, and helpful.
Creating that kind of experience consistently is something we really care about, so feedback like this is incredibly appreciated.
Thanks again for your support, and we look forward to helping you again in the future.
Kind regards,
END.
END. - Grey St からの回答
Hello Shaun,
Thanks for your feedback!
We’re really pleased to hear you were happy with the price and that our delivery updates kept you informed every step of the way.
It’s great to know your order arrived smoothly and that you’re feeling very happy with your purchase overall.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
END.
Good customer service from Jay
2026年5月12日
自発的なレビュー
END. - Grey St からの回答
Hello there,
Thanks so much for taking the time to leave a review!
We’re really pleased to hear you received good customer service from Jay.
I’ll be sure to pass your kind feedback on to them it always means a lot to our team to know their support has made a positive difference.
Thanks again for choosing us, and we hope to assist you again in the future.
Kind regards,
END.
Excellent customer service and delivery
Excellent customer service and delivery time was faster than expected.
2026年4月28日
We were met with lovely service from…
We were met with lovely service from all staff but Jay really stood out by going above and beyond to make our experience fantastic
2026年5月4日
自発的なレビュー
Knowledgeable about brands and sizing
Matt was knowledgeable about brands, and incredibly helpful in ensuring I got the sizing right - knowing a smaller size would fit better. Many thanks!
2026年3月30日
自発的なレビュー
Friendly service- advised of an in sore…
Friendly service- advised of an in sore offer saving me 15%
2026年4月25日
Jay was very knowledgeable and helpful…
Jay was very knowledgeable and helpful when selecting sizes and giving his honest opinions
2026年4月25日
自発的なレビュー
Excellent service at Newcastle store ……
Excellent service at Newcastle store … even for a older person like me
Guy was lovely and very helpful
Door staff too
2026年4月25日
自発的なレビュー
Very helpful in store and happy to help…
Very helpful in store and happy to help with purchases and returns / exchanges.
2026年4月17日
Excellent customer service in store
2026年4月16日
Fantastic Service
I visited the END store in Newcastle & had nothing but excellent service from the girls that I spoke to. Katie in particular went above and beyond to get an item shipped to my home address for me and was an absolute pleasure to speak to. I would highly recommend not only the store itself, but the staff individually too.
2026年4月22日
自発的なレビュー
Made an online purchase
Made an online purchase, item arrived no problem no fuss, i am looking to purchase more from End clothing as staff in Newcastle store are very good and if you buy online returns are free where purchases from flannels you have to pay delivery and returns, End clothing also seem to have different items in certain brands that other shops dont have.
I would recommend End clothing in Newcastle and online
2026年4月14日
END. - Grey St からの回答
Hi Ian,
Thank you for the great feedback!
We’re really thrilled to hear your online order arrived smoothly and that you’ve had such positive experiences with our Newcastle team too. It’s great to hear you value our free returns and unique product selection, we truly appreciate the recommendation and look forward to welcoming you back both online and in store.
Kind regards,
END.
Excellent service from Jay in Newcastle
Excellent service from Jay in the Newcastle store. Helped with sizing, offered a load of knowledge on the item itself and then managed to source another item to be delivered to store for me to pick up on a tight deadline. A real credit to the company
2026年4月20日
自発的なレビュー
END. - Grey St からの回答
Hi Jack,
Thank you for the fantastic feedback!
We’re delighted to hear about your experience with Jay in our Newcastle store — helping with sizing, sharing product knowledge, and going the extra mile to source another item on such a tight deadline. He’s a real credit to the team, and we’ll be sure to pass this on. We truly appreciate your support!
Kind regards,
END.
END. - Grey St からの回答
Hi there,
Thank you so much! We're really thrilled to hear you’re happy with both the service and the products.
We hope to see you again soon!
Kind regards,
END.
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