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2.3

期待以下

TrustScore 5段階評価の2.5

10件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価

Raising questions about the platform’s core values, fairness, and accountability.

I am concerned about what appears to be a lack of consistency in how the platform's core values and policies are enforced. Teachers can easily face penalty contract termination etc when rules are deemed to have been violated.

At the same time, multiple reports of sexual harassment from students toward teachers have resulted in no action, support, protection, or compensation for distress. This creates a serious concern regarding policy enforcement, the company’s reputation, and its responsibility and obligations toward its contracted teachers.

2026年6月1日
自発的なレビュー
5つ星のうち1の評価

I would give even less than one star

I would give even less than one star. Absolutely do not get English lessons from these people! They told me, Native Canadian from Montreal, that my accent is not native!They don't understand English. They don't teach it. They teach accents. And thier judgement is a joke. I was born in Montréal. Raised Canadian. Speak like one. If they can't hear it, they're not qualified to rate it.

2025年11月15日
自発的なレビュー
5つ星のうち5の評価

They're always here for us. HUGE BLESSING

An amazing company honestly. I've working for around 7 years and if i don't have classes on other platforms, it's a HUGE BLESSING to be able to return to Engoo.
They have an amazing policy of only doing 1 class in 3 months to avoid being fired, so i like to keep them as a reserve.

In the beginning, they had weekend bonuses, the payment remained same during these 7 years, only 1 raise as i remember but i'm not totally sure, so that's why i need other platforms too.

I completely recommend them, amazing tutor support. thank you!

2025年3月21日
自発的なレビュー
5つ星のうち1の評価

Engoo/DMM Eikaiwa openly discriminates against native speakers.

You will pass a casual interview and take a test online. Easy for real teacher/tutors and you'll get hired immediately upon passing your interview. Working: an absolute colossal waste of time. You'll open slots in order to be selected by "students". What kinds of students? Serious, children to be babysat by you, venomous, rude, fun, eager, entrappers. The platform has changed in five years: in the beginning all you had to do was be available and you could generate a decent income. Not an income to support your whole life but enough to pay some bills.
Then they changed to a subscription service. After interviewing more than 100 Korean and Japanese students the following was found: non-native subscription is way cheaper that the native subscription and students will complain that "they can't find the teacher on the site". There are numerous non-native videos on Youtube bragging about making 50K pesos per month and showing the purchases. The excuse given by the platform is:"giving opportunities to tutors/teachers in developing countries". BS. Simply maintaining a higher bottom line through discrimination. Your student load will either be non-existent or "tree sap drippings". If you close slots after getting tired of staring at your computer you'll get a hostile message from the "Engoo owl" "DON'T CLOSE SLOTS STUDENTS WILL CHOOSE AT THE LAST MINUTE". The staff is hostile to the tutors and teachers and if there's a site glitch that causes you to miss a class you pay for it. Yes, pay for it by a percentage deduction. There are better sites that pay regularly if you just do the searching.

2025年1月2日
自発的なレビュー
5つ星のうち1の評価

Engoo is just another teacher abuse site.

Engoo has slanted the teachers field: at one time if you opened 16 slots per day you might get 2-3 students. Be mindful that 16 slots means 10am to 10pm sitting in front of your laptop waiting for bookings. I used to get up to 200+ students per month by taking 12-15 students on Saturdays and Sundays. Doesn’t exist anymore. Recently I had a long time student I hadn’t seen in a while tell me he could not find me on the tutor’s page.

So…I messaged the online advisors and asked what’s going on. Engoo/DMM Eikaiwa had changed their subscription plan to “include teachers/tutors from developing countries”…meaning…native speakers were being excluded so non-natives, paid at a much lower rate, could increase the bottom line of Engoo.

You’ll sit for hours waiting for students daily. There are better sites for hard working Teachers. JS.

2024年6月21日
自発的なレビュー
5つ星のうち1の評価

Payroll Issues

I worked for them in 2021. I didn't like the low pay rate and payment schedule - once a month. I tried it again in February 2023. I have yet to be paid 2 months later. In 2021, I was paid via Payoneer without a problem. In 2023, Payoneer requires you to verify your account. No problem sent them my passport and bank statement. According to Payoneer, my bank statement doesn't meet their "regulatory requirements". Mind you this is the same bank account linked to Payoneer and the account I used to transfer money. I have gone around in circles with Payoneer for a month. I have advised Engoo that I will not be able to resolve the issue with Payoneer - multiple times. I asked Engoo to make a one-time payment to my Paypal account. Gline - tutor payroll - stated we will make a one-time payment to Paypal on 29 March. Still no money - 5 April. Contact Gline again. Replies, We encourage you to work with Payoneer. They owe me $190. Avoid teaching on this site. They are not helpful or willing to work with tutors.

2023年4月5日
自発的なレビュー
5つ星のうち1の評価

Avoid working for these slave drivers.

They said I had a month to improve cancelation percentage and cut my account off two weeks later.

The reason I cancelled so many classes is because students would give me 3/5 starts which would cut my income by 90% and then they would rebook my lesson.

2022年5月24日
自発的なレビュー

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