Ergohuman レビュー 

55
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

07/2026 seems like discontinuation of business. Email domain not active anymore - slow response time. No means to contact for proper import VAT invoice.

5つ星のうち5の評価

A really well-done chair with a really high level of comfort. Every single adjustment you can think of is The assembly required is minimal; it takes more time to dispose of the box and the protect... もっと見る

5つ星のうち5の評価

The whole process was very smooth, from ordering and payment to delivery, which only took six days including a weekend. Not having to deal with customs was a plus. The chair arrived well packaged. Th... もっと見る

5つ星のうち5の評価

On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartmen... もっと見る

企業情報


連絡先

4.4

優良

TrustScore 5段階評価の4.5

55件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(55)

過去12か月のレビュー数: 10件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I’ve been using the Ergohuman Ultra X9…

I’ve been using the Ergohuman Ultra X9 for a short time now, and it has already made a massive difference in my daily work and comfort. As someone dealing with neck and back issues from long hours at the desk, this chair has been a game-changer.

✅ Build quality is outstanding — everything feels solid, premium, and carefully engineered.
✅ Adjustability is on another level — every part of the chair can be fine-tuned: backrest, headrest, lumbar, seat depth, armrests, even leg support.
✅ Comfort is excellent even during extended sessions — the mesh provides great support while staying breathable.
✅ Design — sleek, modern, and fits perfectly in a high-end setup.

My only regret is that I didn’t buy it sooner. This is an investment in your health and productivity, and I can’t recommend it enough.

Special thanks to the customer support team — they were helpful, responsive, and kind throughout the process. One of the best support experiences I’ve had!

2025年6月19日
5つ星のうち4の評価

No support after purchase

The order process and delivery were fine, but I did not receive a proper invoice. So I contacted the support about it and never received any response.
What I did get twice, however, was a prompt to leave a review here.

Update: I did receive an invoice (from the addess I wrote to, twice), thank you.

2025年6月11日
Ergohuman ロゴ

Ergohuman からの回答

Hi Silvano, could you please check your junk/spam folder please. We have responded. Thank you.

5つ星のうち4の評価

The seat itself is a bit too small

Great quality chair, pay for what you get, materials seem to be very good and the quality of the build seems great. It’s exactly as advertised, no weird variances in measurements or anything. My only complain is that the seat itself is a bit too small, what I mean by this is the outer base of the seat itself from where the grey plastic meets the mesh is basically touching my legs when sitting down. I can also feel some of the plastic edge around my upper quads/glutes. It can make sitting down not quite comfortable enough however I will caveat this by saying I’m around 103kg (chair is advertised for 150 though). Final thing to note is the features all work as expected.

2025年4月16日
5つ星のうち5の評価

I can’t be more happy than I am with…

I can’t be more happy than I am with the product and the liaising with Ergohuman team. Moreover, whole process of communication when smooth and overall level of support is excellent from answering the queries to providing perfect store to door service!
Highly recommended

2025年4月22日
5つ星のうち5の評価

Amazing Customer Service

On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartment to another. After purchasing the new chair, I decided to ask Ergohuman's support team (just in case) if something could be done to my broken one, which I purchased five years ago in a completely opposite part of the world. I asked without any hope, but to my surprise, the support team pinpointed the issue by the photos I sent, provided me with the required components, and detailed video instructions.

2025年3月19日
5つ星のうち2の評価

Chair is nice, service not

Only good thing about the service was the fast delivery. And that support answers quickly. But in most cases the answers were incomplete and I had to follow up. For example: I asked if I could buy the arm pads to have spare parts. I was told they were available for purchase. I checked the shop, didn't see them. Asked for a link and was then told they were not available for purchase online at this time. So what does that mean? They were but are sold out? They haven't been put online for purchase yet?
The I asked about the warranty, since it's documented anywhere on the invoice etc. It only shows up on the website. Answer I got: The warranty is as indicated on the website. Really? So if tomorrow the website indicates it's 5 years warranty now, I have no proof that I purchased the chair with a 10 year warranty. Great.
Last thing I inquired about was the invoice. It doesn't indicate any tax or VAT. Support told me it's noted on the invoice, sent a screenshot back that clearly shows all VAT and TAX is declared with 0€ / 0%. So it doesn't match with what I actually paid.

2025年2月26日
5つ星のうち5の評価

Amazing quality

I recently purchased an Ergohuman chair, and I couldn’t be happier! The ergonomic design provides incredible support for my back, and the adjustable features make it easy to find the perfect sitting position. The mesh material is breathable, keeping me comfortable even during long work hours. Plus, the shipping was impressively fast—I received my chair much sooner than expected. Overall, a fantastic investment for anyone looking for a high-quality, comfortable office chair!

2025年2月20日
5つ星のうち3の評価

Can be painful, disappointed

The mesh seat is hard and contoured in such a way that after a month I started to feel pain in the tailbone area. A red swelling also appeared. The manufacturer rejected the complaint submitted more than two months after the purchase. And the only thing I was offered was to replace the seat with an upholstered one at my own expense. The mesh head support sometimes plucks hair. It also has a very low range of depth adjustment. Therefore, to use it, you have to tilt your head back a lot. The Ioo seat has a much better headrest, but an even less comfortable seat for me. I don't know if I would buy this chair again, it's hard to find decent equipment on the market.

2025年1月3日
自発的なレビュー
Ergohuman ロゴ

Ergohuman からの回答

Hi Jacek, we've checked our system and it doesn't appear that you have purchased from us - we have no record of any purchase at all. Can you check please and contact the company from whom you purchased your chair from. Thank you.

5つ星のうち5の評価

The elite chair is the most amazing…

The elite chair is the most amazing chair I have ever used. It is so comfortable you can easily spend 10 hours sitting and wont feel like it at all! Got one from my company a long time ago and now bought the v2 to my husband and his lower back pain disappeared immediately

2025年2月8日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報