レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
eSIMPhoney is built for travelers who don’t want to buy a new plan every time they cross a border. We specialize in regional, continental, and multi-continental eSIM data plans that let you stay connected across multiple countries with one eSIM — ideal for trips that move fast and don’t fit into a single destination. After checkout, your eSIM details are delivered digitally. Installation is quick on compatible, unlocked devices, and many plans are data-only (unless a specific product page states otherwise). Plan information such as coverage, validity, and data allowance is shown clearly before purchase so you can choose what fits your travel route. We focus on making connectivity simple and transparent: one plan, broader coverage, fewer interruptions. Whether you’re moving through Europe by train, working remotely across regions, or planning a multi-stop itinerary, our goal is to help you stay online without the hassle of replacing plans mid-trip. If you have questions before purchasing, our support team can help you choose the right coverage based on where you’re going and what device you’re using.
Den Haag, オランダ
3.9
8件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Needed an esim for a 10 day stay in France and Switzerland, and a friend recommended to try eSIMPhoney. Easy install, and the eSIM worked without a hitch from the moment I landed. Also smoothly transitioned between carriers when I crossed the border every day.
After some difficulty with installation, likely due to uneffectful attempts of payment that produced not working codes, everything was ok and the esim worked fine and properly on arrival at the Maldives.
The only inconvenience was the waste of time with the 2 not working codes I received by email: the third one was working after the payment went through, but why send codes thet force you to go over and over the installation procedure if the purchase hasn't worked? I wasted at least half an hour on it, contacted assistance (which took hours to reply, meanwhile I managed to fix the problem myself, but had to leave fearing the esim would not be operative...)
Anyway all was right at the end.
I just suggest better assistance in installing procedures
It was easy and worked perfectly, I will keep this for my next trip.
Got this recommendation from a friend and I will pass it on.
Thanks!
eSIMPhoney からの回答
Hi Kfir and glad to hear everything went smoothly,
But please feel free to contact our support team if you do need anything for your next trip.
In addition we are very pleased to have received your friend’s recommendation, as well as any future recommendations from you.
Thank you for taking the time to leave your feedback Kfir and have a wonderful day
The eSIMPhoney Team
Great E-Sim. We were on Maldives and everything functioning excellent.
eSIMPhoney からの回答
Hi Nino,
Thank you very much for taking the time to leave your kind feedback, and glad to hear you had a nice trip.
Take care and we hope to see you again in the future,
The eSIMPhoney Support Team
Never worked. Only found out once at destination. They said they had an activation problem and refunded me. Went withSaily, worked great!
eSIMPhoney からの回答
Hi Jason,
Thank you for your feedback, and sorry to hear about your experience.
At the time of your message, we were experiencing temporary technical issues with our newly introduced chat system, which unfortunately affected our response availability.
As soon as we were able to review your case, we processed a full refund as requested, along with a voucher as a goodwill gesture.
Our checks also indicated that the eSIM was disabled shortly after installation, which is outside of our control, though we completely understand how frustrating this situation must have been.
We always aim to provide a smooth experience and support our customers as best as possible, and we’re sorry this was not reflected in your case.
If you feel your issue was resolved, we would truly appreciate you reconsidering your rating.
Take care and our team is always here if you need any further assistance,
The eSIMPhoney Support Team
I bought an eSim, which went smoothly. Turned out that I didn't need it, so I asked if a refund was possible. I got a prompt reply, stating that in my case, a refund was possible. The refund was processed within days.
Super service, thank you very much!
eSIMPhoney からの回答
Hi Ben and thank you so much for taking the time to leave such a kind review. We are really glad everything went smoothly, and that we were able to help quickly with the refund once you realized your eSIM was no longer required. Take care and we are always here if you need us.
The transaction was completed very fast and easy. In case of questions they reply swiftly.
eSIMPhoney からの回答
Hi Erwin and thank you so much for the kind feedback. We truly appreciate you taking the time to share your experience, and will be happy to provide assistance for any future trips.
I'm not very tech savvy, but the instructions were concise and easy to follow.
eSIMPhoney からの回答
Hi Deborah and thank you so much for your lovely review. A user friendly experience like yours is music to our ears. Thanks again and feel free to reach out if you ever need us.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。
