We bought Bella the golden retriever. Great to be able to buy in UK, extremely fast delivery, great updates and packaged really nicely, such a lovely thought went into packaging what is for my daughte... もっと見る
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Really pleased with the Douglas Border Collie ordered for my daughter’s birthday. I’d been previously messed about by an EBay seller and so was looking for a reputable company selling the genuine arti... もっと見る
Douglas Thor leaonburger was very cute and amazing I might need to buy more Slight loose thread on one paw but no problem 😃
企業が回答しました
As always absolutely incredible packaged beautifully and always arrive so so quick and perfectly safe. I just couldn’t think of or want to buy from anywhere else their Douglas dogs are so soft and hig... もっと見る
THANK YOU SO MUCH
OMG I ORDERED THE COLLIE AND I'M IN LOVE HIGHLY RECOMMEND!! 💕💕💕-from her daughter!
2026年3月16日
自発的なレビュー
Perfect
It had perfect quality,The packaging was great I was able yo make lots of crafts and shipping is 2-3 days!
2026年2月27日
自発的なレビュー
Brillant service...easy to order and…
Brillant service...easy to order and quick delivery
2026年3月4日
自発的なレビュー
Fast delivery and item well presented ⭐️…
Fast delivery and item well presented ⭐️ would use again!
2026年2月22日
Essauk からの回答
Thank you for your kind review!
We're really glad to hear your order arrived quickly and that you were happy with how the item was presented.
We always do our best to make sure every Douglas plush and Douglas soft toy is carefully packed and delivered in great condition.
We truly appreciate your support and hope you enjoy your Douglas dog plush. We would be delighted to serve you again in the future.
– ESSA UK
Douglas Thor Leonberger
Douglas Thor leaonburger was very cute and amazing I might need to buy more Slight loose thread on one paw but no problem 😃
2026年2月20日
Essauk からの回答
Thank you for your lovely review!
We're so happy to hear that you loved the Douglas Thor Leonberger and found him cute and amazing.
Thank you as well for mentioning the loose thread — we really appreciate the feedback and will keep an eye on details like this.
We hope your Douglas plush brings lots of joy, and we'd be delighted to see you back if you decide to add more Douglas dogs to your collection.
– ESSA UK
Absolutely amazing customer service
Absolutely amazing customer service. The dog was just what my daughter wanted and they were very kind with messaging and support through our purchase. We will definitely buy aha.
2026年2月21日
自発的なレビュー
Essauk からの回答
Thank you so much for your wonderful review!
We're really happy to hear that the Douglas dog plush was exactly what your daughter wanted. It means a lot to us that you appreciated our support and communication during the purchase.
We always try to make sure every Douglas plush arrives safely and brings a smile to its new home.
Thank you again for your kind words — we would be delighted to welcome you back anytime.
– ESSA UK
Hi I haven't opened my order yet but I…
Hi I haven't opened my order yet but I bet it will be adorable when I open my order and I did not pay for it my mum did but it was my money and ya I got the 🐕 but it was brown and it has dose on it idk what breed it was so ya and Im not cplaning so ya bye❤️ ❤️ 😊 ❤️ 😊 ❤️ 😊 ❤️ 😊 ❤️ 😊 ❤️ ❤️ 😊 ❤️ ❤️ 😊 ❤️ ❤️ ❤️ 😊 ❤️ ❤️ 😊 ❤️ 😊 ❤️ ❤️ 😊 ❤️ 😊 ❤️ ❤️ 🐕 🐕 🐕 🐕 🐕
2026年2月23日
自発的なレビュー
Essauk からの回答
Thank you so much for your lovely review! 😊
We hope you enjoy your Douglas dog plush when you open your order. They are one of our favourite Douglas plush toys.
If you ever need help choosing another Douglas soft toy, we would always be happy to help.
– ESSA UK
Order arrived promptly and was securely…
Order arrived promptly and was securely packaged with a nice note from the supplier. I did get feedback overnight when asking for some details about the product. Returns policy could be more prominent on the website as I had to dig to find that. My daughter is thrilled with her ESSA dog which is very expensive for what it is but she is very happy. The dog wasn’t weighted like we thought it might be as an emotional support plush so might be worth adding more to the descriptions to say ‘light weight’. But like a said my daughter loves it and hasn’t put it down! Would be great if you also sold accessories! I’m now having to search the World Wide Web for a harness that fits! Thank you.
2026年2月12日
Essauk からの回答
Thank you very much for your thoughtful and detailed review.
We're really pleased to hear that your daughter loves her ESSA dog and that it arrived safely and well packaged. Knowing it has become a favourite already means a lot to us.
We also really appreciate your helpful feedback. We will certainly look at making our returns policy easier to find on the website and at adding clearer information about the weight of our Douglas plush so customers know exactly what to expect.
Thank you as well for the suggestion about accessories — that’s a great idea and something we are considering for the future.
We're delighted that your daughter is enjoying her Douglas dog plush, and we truly appreciate you taking the time to share your experience.
– ESSA UK
My daughter loves it
My daughter loves it. She wont put it down. Fantastic quality... came quickly. Would buy here again.... in fact i will buy here again 🤗🤗
2026年2月18日
自発的なレビュー
Essauk からの回答
Thank you so much for your lovely review!
We're delighted to hear that your daughter loves her Douglas dog plush and won’t put it down. That’s exactly what we hope for with every Douglas plush we send out.
We truly appreciate your kind words about the quality and delivery, and we look forward to welcoming you back again.
– ESSA UK
Easy to order - and prompt
Easy to order - sent very promptly- and well packaged! Maizie douglas dog - daughter is trilled !
2026年1月28日
自発的なレビュー
Essauk からの回答
Thank you so much for your kind review!
We're really happy to hear the ordering process was easy and that your Douglas dog plush arrived quickly and safely.
It’s wonderful to know your daughter is thrilled with her Douglas plush — that truly means a lot to us.
Thank you again for your support.
– ESSA UK
Essauk からの回答
Thank you for your kind review!
We're really pleased to hear that your Douglas plush arrived quickly and that you’re happy with the product.
We truly appreciate your support.
– ESSA UK
Great experience
I ordered Dougles German Shepherd plush toy for my 5 years old son and he absolutely loves it.
Great quality product. The material is very soft and comfortable to touch.
Highly recomending as everything went smooth from ordering to delivery. Great experience
2026年2月9日
自発的なレビュー
Essauk からの回答
Thank you so much for your wonderful review!
We're delighted to hear that your son loves his Douglas German Shepherd plush and that you were happy with the quality and softness of the toy.
It means a lot to us that everything from ordering to delivery went smoothly. We hope your Douglas plush continues to bring lots of joy.
Thank you again for your kind recommendation.
– ESSA UK
Amazing service! Personal and friendly touch.
Amazing service! Personal and friendly touch. The attention to detail and the packaging were above and beyond. These plushies help my daughter with her anxiety; she uses them as an ESSA and takes them to school as a 'School Buddy', which brings her so much comfort. I will definitely be buying more. Highly, highly recommend this seller—very reliable and genuine Douglas dogs!
2026年1月28日
自発的なレビュー
Essauk からの回答
Thank you so much for your incredibly kind review.
It truly means a lot to us to hear that your daughter finds comfort in her Douglas dog plush and that it helps support her at school as her “School Buddy”.
We always try to add a personal touch to every order, so we're really pleased that the packaging and attention to detail stood out.
Knowing that our Douglas plush toys can bring comfort and confidence to children is exactly why we love what we do.
Thank you again for your trust and recommendation — we would be delighted to welcome you back anytime.
– ESSA UK
My daughter is delighted with the toy…
My daughter is delighted with the toy and she is carrying it everywhere. Super quick delivery, good quality products and customer service very helpful when needed. I will definitely order again from them. Xxx
2026年2月1日
自発的なレビュー
Essauk からの回答
Thank you so much for your lovely review!
We're delighted to hear that your daughter loves her Douglas dog plush and is taking it everywhere with her. That’s always the best thing to hear.
We’re also very happy that the delivery was quick and that our team could help when needed.
Thank you again for your kind words — we’d be delighted to welcome you back anytime.
– ESSA UK
I ordered the Douglas Napoleon French…
I ordered the Douglas Napoleon French Bulldog Plush Toy for my nephew and I am very happy with the experience. The quality of the toy is excellent and exactly as described. The service was fast and reliable, and the item arrived well packaged. My nephew loved it. I would definitely order again and recommend this.
2026年1月26日
自発的なレビュー
Essauk からの回答
Thank you very much for your kind review!
We're delighted to hear that your nephew loved the Douglas Napoleon French Bulldog plush and that you were happy with the quality and overall experience.
It’s great to know the item arrived quickly and well packaged. We always try to make sure every Douglas plush toy arrives safely and just as described.
Thank you again for your recommendation — we would be delighted to welcome you back anytime.
– ESSA UK
Fantastic service - above and beyond
Fantastic service so helpful and went above and beyond!!
We ordered an ESSA teddy for my daughter for Christmas but she decided she did not like the eyes - she is autistic and very particular! I contacted Aida to see if we could exchange and she was more than happy to organise and helped us choose the right one sending us pictures of the dogs available and their eyes so that my daughter could be sure she was going to be happy with the chosen exchange.
Exchange arrived really quickly and even came with a free gift.
My daughter is so happy and I will be saving Aida’s details as I will not be shopping anywhere else for future Douglas teddies!!
2026年1月8日
自発的なレビュー
Essauk からの回答
Thank you so much for your incredibly kind review.
We’re truly delighted to hear that your daughter is now happy with her Douglas teddy, and it means a lot to us that we could help find the right one for her.
We completely understand how important small details can be, and we're really glad Aida was able to assist by sharing photos and helping you choose the best option.
It’s wonderful to hear that the exchange arrived quickly and that the little extra gift brought a smile as well.
Thank you again for your trust and support — we’re so pleased your daughter found the Douglas plush that was right for her.
– ESSA UK
Amazing customer service and brilliant…
Amazing customer service and brilliant products. My daughter is obsessed with Douglas dogs (ESSA’s) and this site is perfect with a great choice. Fast delivery rather than waiting weeks and weeks when ordering from American sites. Paying for great quality and perfect customer service. Had several orders from this site and could not be happier, Will continue to use this site as family run and just feels more personal.
I would give 6 stars if I could
2026年1月8日
自発的なレビュー
Essauk からの回答
Thank you so much for such a wonderful review.
We're truly delighted to hear that your daughter loves her Douglas dogs and that you've had such positive experiences ordering from us.
It means a lot to us that you appreciate the fast UK delivery and the more personal, family-run approach we try to bring to every order.
Thank you again for your continued support — hearing that you would give us six stars really made our day!
– ESSA UK
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