Easy to do business with when ordering. Good quality items arrived safely packaged although a little slower than previous order, only to be expected at this time of year. Will be using again.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The material and prints are simply fantastic. Delivery to Germany was quick. I've ordered from them several times before, and the sweater is super cozy again; I really love it. Thank you! 😊
I could not access my 10% off code, customer services resent to a different email address but would not come through for some reason (wasn't in junk). They could not send me another one so I didn't ge... もっと見る
Returned items for an exchange of size.They received the items and I heard nothing for over a week,I reached out on several occasions and got no response.Then got an email saying they would look into... もっと見る
企業情報
当該企業による記述
Essential Republik is a global e-commerce platform and online marketplace featuring the biggest and most iconic artists, businesses and brands in electronic music, the nightlife industry and hospitality sector. Bringing brands and fans together in a unique global marketplace specialised in electronic music, clubbing culture and Ibiza heritage. Essential Republik is a global e-commerce platform and online marketplace featuring the biggest and most iconic artists, businesses and brands in electronic music, the nightlife industry and hospitality sector. Our partners include DJs, clubs, record labels, promoters, festivals, beach clubs, hotels, influencers and more. Many of them are trailblazers on the UK’s legendary clubbing scene and iconic names in the White Isle’s unrivalled nightlife industry. The mission behind Essential Republik is not only to create an enjoyable online shopping environment, but a global marketplace that stands out because of its community spirit. As well as exclusive merchandise collections and limited edition drops, visitors will also find the latest updates from Ibiza and the world of electronic music.
連絡先
Portman Street Ltd, Workspace® | Parkhall Business Centre, Parkhall Business Centre, SE21 8EN, London, 英国
- hello@portmanstreet.com
- essentialrepublik.com
4.0
ほぼ満足
136件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great shirt!
Great service and product! It was received by neighbour. Apologies not your fault.
2022年9月4日
Essential Republik からの回答
Hi Philip,
Thank you for your comment.
I have just checked your tracking and I can see the parcel was delivered on the 25th of August. I have sent you an email with all the details, so we can try and get to the bottom of this.
I look forward to hearing from you and getting this resolved.
Thanks,
Essential Republik
Cancelled my order
2022年8月19日
Essential Republik からの回答
Hi David,
I am so sorry that your order was cancelled due to a stock issue.
We are focusing on these issue to make sure that they do not affect yourself or other customers in the future.
Thanks,
Essential Republik
Excellent products and great service
2022年8月9日
i ordered completely the incorrect sizes
i ordered completely the incorrect sizes and now for the drama and costs for sending back the 2 items - might be cheaper just to repurchase - not your fault although cannot understand how I ordered XS - and the XL doesn’t fit me - i really hate ordering online - and this is exactly the reason why.
2022年8月8日
This was definitely not an XL
This was definitely not an XL. These are more Chinese sizes. It was probably a medium. When I tried it on the right shoulder stitching broke. Not good at all.
2022年8月1日
Essential Republik からの回答
Hi Paul,
Thanks for getting in touch.
I'm very sorry about the issues you've experienced here; on the rare occasion a product is defective, we will of course get this rectified for your right away.
I can't see any correspondence from you to date, so i will reach out shortly to resolve this with you.
Further more, i can assure you all garments are standard UK/EU sizes, and would be more than happy to assist with any question you have regarding this.
Thanks
Essential Republik
Still waiting for items to be delivered
2022年7月31日
Essential Republik からの回答
Hi Donna,
Apologies for the delay here - i can see we are currently in touch with you to resolve a stock shortage, whereby we have arranged a replacement with you.
If you require any further assistance, please don't hesitate to get in touch.
Thanks
Essential Republik
Over a week for delivery so far
Over a week for delivery so far. Would have been longer if I didn't chase them. They didn't respond to my question asking where it was, so I guess their customer service department doesn't exist. Will be returning as the tops were for a holiday and they will not arrive in time.
2022年7月29日
自発的なレビュー
Essential Republik からの回答
Hi Alan,
I've had a look at your order, and can see if was despatched within our estimated processing times, and that your customer service enquiry was responded to within 24 hours, where we supplied the tracking link for your order.
Could you please get back in touch with us to let us know these were received ok?
If there is anything further we can do to help, please let us know.
Thanks
Essential Republik
Items quality are Excellent and first…
Items quality are Excellent and first class customer service thanks to Hannah
2022年7月12日
Everything ok.5stars👍🏻
2022年7月10日
Took longer than expected to arrive
Took longer than expected to arrive, Customer services didn't reply to my email requesting an ETA. Product was fine.
2022年7月2日
Essential Republik からの回答
Hi Paul,
Thank you for your feedback.
I am so sorry to hear that your order took longer than expected to arrive and that you did not receive the response from our Customer Service, I will have a look into this for you to understand what happened.
I am sorry for any inconvenience caused.
Thanks,
Essential Republik
Fantastic Items and Service
Very pleased with all the tees and sweatshirt, plus a special Platinum Jubilee Paul Don Smith mug!
Great communications with Hannah and speedy delivery too.
2022年6月9日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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