Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance. Support was unhelpful, and I had to pay for a taxi myself. They initially agreed to refund but then stopp... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
DO NOT USE !!!! They are rip off artists i booked transportation from Cancun airport paid $149 US we arrived no etransfer to be found. Called their hone # they just hung up on us so we had to book di... もっと見る
Tuve Reserva G334145697 y NUNCA nos brindaron el servicio, tratamos de comunicarnos con ellos por diferentes medios y NO respondieron. Mi familia y yo nos quedamos abandonados en el aeropuerto. Llamam... もっと見る
Scammers! All the reviews that say the driver never showed and you can’t contact their customer service or get a refund are spot on. Their MO is to take your money upfront, provide friendly communicat... もっと見る
企業情報
当該企業による記述
The Best Airport Transportation company, transfers & private Transportation at the best price online in Mexico. Book a ride with eTransfers today!
連絡先
Aeropuerto Internacional de Cancún, Cancun - Chetumal Km 22, 77565, Cancun, メキシコ
- +52 998 387 0229
- bookings@etransfers.com
- etransfers.com
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Airport Shuttle
We had a round trip shuttle from the Cancun airport to our Playa del Carmen hotel. Great driver both directions with a great price for the ride. We will definitely use eTransfers again!
Everything was awesome!
Everything was awesome!! It was a last minute need on Christmas Eve because the hotel backed out of providing their free shuttle. I went on the website and chatted with a representative. He set up my airport transfer quickly and the driver showed up on Christmas morning and was perfect. I felt safe, he spoke enough English to get by and the price was very fair.
Excelente servicio y precio. Excellent service and price!
Mejor precio desde el aeropuerto de Cancún a hotel en Playa Del Carmen y además contaba con descuento. Ni bien salimos del aeropuerto nos estaban esperando con cartel de la empresa y en menos de 5 minutos ya estaba el transporte listo. El conductor fue amable y muy responsable al manejar, solicitando que todos usemos cinturón de seguridad y tapabocas.
Best price from Cancun airport to a hotel in Playa Del Carmen and also had a discount. As soon as we came out of the airport they were waiting with a sign from the company and in less than 5 minutes the transport was ready. The driver was kind and very responsable when driving, requesting everyone to use seatbealts and facemasks.

eTransfers からの回答
Rules Should Be Followed
It's a great and reasonably priced service. However, I tried to book a ride for the same day and found out I couldn't do it through the website. Because I was booking for that same day, I needed to call and book it, which I found a little inconvenient. Still, I was glad I was able to do it even if it was over the phone. My biggest complaint is that my driver was not wearing a mask. When I got in the van, he actually told me that I could take mine off! After chatting with him a while and talking about how terrible everything with COVID was, he actually put it on. But it was very uncomfortable for most of my ride to be in a vehicle (with the windows closed) with someone that wasn't wearing a mask.

eTransfers からの回答
Good communication and price
Good communication and price. I'll use e-transfers again in the future. THX!

eTransfers からの回答
We had an excelente ride from Cancún…
We had an excelente ride from Cancún Airport to Tulum, fast, friendly and efficient

eTransfers からの回答
Good services 👍 and professional …
Good services 👍 and professional they arrived on time
Buen servicio

eTransfers からの回答

eTransfers からの回答
Normal
Pues me habian dicho que abria refrescos durante el camino, pero no hubo, pero todo bien, llegaron en tiempo, el chofer fue muy amable.

eTransfers からの回答
There at arrival and on time for…
There at arrival and on time for departure. Very good service by the drivers.
Best service to use!
They were there waiting for me, I had a private vehicle as promised for what I thought was a very reasonable price!

eTransfers からの回答
Thank you for being so flexible with…
Thank you for being so flexible with your scheduling, all the drivers were helpful and very kind - would recommend!

eTransfers からの回答
Excellent service
On time, very nice and great communication. I booked them four times on my last trip and they were very reliable.

eTransfers からの回答
Excellent, no complaints!
They did an excellent job. Vehicle was clean and spacious and the driver drove safely the entire time. It was exactly what I would have hoped for! Thanks

eTransfers からの回答
Everything was very professional and…
Everything was very professional and all drivers were punctual!

eTransfers からの回答
Cancun Trip
We scheduled a trip to Cancun at an all inclusive resort. I booked eTransfers to take us from the airport to the property. We fly standby so we ended up needing to take a later flight. eTransfers was SO responsive and communicative with me while I was needing to make those changes. They immediately responded to my text messages and emails. When we arrived in Cancun, the airport was crazy with drivers. I called the eTransfers representative because I was lost and he stayed on the phone with me for 10 minutes while he navigated me to the area where my driver was supposed to be. He stayed on the phone with me until the driver was standing in front of me. I was super stressed and didn't want to get taken advantage of by another driving company standing outside the airport. eTransfers did an amazing job keep me calm and helping me start off my vacation on a positive note. Our driver was professional and very friendly.
He offered us beverages after our long journey, which we gladly accepted.
We also used them to get back to the airport when we left and they were punctual and professional as well.

eTransfers からの回答
More info needed plz
I would like to get an email asking for my details because I’m going from Playa del Carmen to the airport to Playa?
I have not taken my trip yet, it is in March 2021.

eTransfers からの回答
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