Extremely disappointing experience
I had a 4,500 graft hair transplant at Eugenixâs New Delhi clinic in 2024. I am now 13 months post-op and the result has been deeply disappointing. It looks closer to 2,500 grafts and the hairline design is overly aggressive, broad and feminine, completely mismatched to my age and level of hair loss. Itâs also visibly crooked on one side.
The design stage felt rushed with no proper measurements or meaningful discussion about long-term planning. Despite being a Norwood 6â7, Eugenix created a juvenile-style hairline that consumes a huge number of grafts, a decision that no responsible clinic should make in my situation.
When I raised concerns, they deflected blame, falsely claiming âI requested the hairline designâ which I didnât. And even if I had, itâs their responsibility to advise patients properly. They also claimed I had âplanned multiple proceduresâ which referred only to two stages (front/mid-scalp and crown). That doesnât excuse delivering a poor mid-scalp result that now needs further correction.
To date, Eugenix has taken zero accountability. Their only solution was to offer 500â1,000 more grafts despite admitting they âtried to cover a large area with few grafts.â If thatâs the case, why didnât they design a more conservative hairline that would have preserved grafts and created a more balanced, natural result?
Even aside from the poor design, a large number of grafts appear not to have survived, raising serious questions about the procedure's execution and graft handling.
Now Iâm in a far worse position than before surgery. I have a broad, youthful hairline like someone with no hair loss but a thin mid-scalp and a huge bald crown. The look is completely contradictory and unnatural. Every clinic Iâve consulted since has turned me away saying I no longer have enough donor grafts to restore density or cover the crown. I now face the possibility of spending tens of thousands to remove the temple points, raise the hairline and try to reverse the damage, something that should never have been necessary if proper planning and responsibility had been exercised.
I only requested a refund for the procedure cost, not travel, pain or emotional distress, but even that was dismissed. My trust in Eugenix is gone. I cannot recommend them to anyone who values transparency, ethics or responsible long-term hair restoration.







