Helpful sales team, and helpful customer services team that responded to my emails very quickly. Delivery driver was equally helpful. The portaloo is what it says on the tin, expect they're all much o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Received a text message every day for last three days saying they would be collecting the toilet the next day. Now received another text saying Monday now. That’s ten days since the toilet was o... もっと見る
企業が回答しました
Craig supplied my company with an exceptional service it's a pity this never happened prior to this but he has restored the faith back into me. I would highly recommend him he is an asset to your co... もっと見る
企業が回答しました
Dwayne Hughes came to service our portaloo, so friendly and really efficient, if we could specifically ask for him every time, we would! Toilet looks like new.
企業が回答しました
企業情報
当該企業による記述
Nationwide Sustainable Toilet & Welfare Hire 🚾 with Next Day Delivery 🚚 | call or click 0800 6122515 | Oh, and We Empty Septic Tanks Too 💩 !!
Sustainable. Toilets. Welfare.
当該企業による記述
- oh, we also Empty Septic Tanks!!
- We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
連絡先
Capel Courtyard, Sychem Lane, TN12 6TT, Tonbridge, Kent, 英国
- 0800 6122515
3.6
まあまあ
40件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Craig was very efficant very clean and…
Craig was very efficant very clean and exelent driver credit to your company
2024年6月28日
自発的なレビュー
euroloo - TBG からの回答
Thanks Ian for the kind feedback on your service with Craig :)
euroloo - TBG からの回答
Thank you George for the great review!
euroloo - TBG からの回答
thank you for the 5 star review :)
Craig spot on service friendly guy very…
Craig spot on service friendly guy very happy with service
2024年6月28日
自発的なレビュー
euroloo - TBG からの回答
Thanks Jake for the 5 star review on your experience with Craig!
Craig always delivers good service and…
Craig always delivers good service and on time.
2024年6月28日
自発的なレビュー
euroloo - TBG からの回答
Thanks paul for the feedback on your delivery!
Craig was on time done a good service…
Craig was on time done a good service would recommend to friends and family
2024年6月27日
自発的なレビュー
euroloo - TBG からの回答
Thank you for the great feedback and recommendation! :)
euroloo - TBG からの回答
Thanks Ricky for the great review!
Craig m Done a good job and was very…
Craig m Done a good job and was very helpful would recommend
2024年6月27日
自発的なレビュー
euroloo - TBG からの回答
Thank you for the 5 star review! :)
euroloo - TBG からの回答
Thanks Rob for the 5 star feedback on your experience with Florin!
Awful
Awful. Booked an event toilet for the weekend and they never showed up. No call, absolutely nothing. The toilet was for an elderly relative to use as I don’t have a downstairs toilet. Very much let down and was offered the explanation of a computer glitch when I called Monday morning to discuss this. Very poor customer service, very let down. Extremely angry at the organisation and would recommend taking your business elsewhere.
2023年11月27日
自発的なレビュー
euroloo - TBG からの回答
Sorry for your experience with us, we tried to get this resolved as soon as possible due to the time sensitive situation we can only apologies we was unable to resolve this. We have processed your full refund, which you will see in your account in 3-5 days. The manager has tried to contact you to explain and has left a voicemail. I hope this doesn't stop you from using us in the future. Kind regards, euroloo.
Customer service was very good
Customer service was very good - dealt with Kirsty
Quick delivery
2023年8月14日
euroloo - TBG からの回答
Hi Jake, fantastic news! Glad we could assist :) euroloo
GREAT SERVICE
2023年6月11日
euroloo - TBG からの回答
Hi Victor, thank you for the 5* review! :) David @ euroloo
Unhappy builders with unclean loos!
Whilst delivery was very quick we had difficulty with the cleaning of the toilet and also did not realize that cleaning does not include the actual toilet cubicle. Over Easter, our cleaning was missed and the excuse given that it was Bank Holiday - sorry does not cut it - we are still working. A £15 credit was put against the account - wow! The customer's trees have leaves that are dying in a telling horizontal row leading to the toilets - although I am reliably informed that they use no chemicals that can do this!? However, the customer observed the liquid on the pipe dragged against the trees the next time the toilets were emptied. I spoke with the operative and asked about the internal cleaning but he says they do not do this....what is the point. So we have overflowing toilets, damaged trees and dirty cubicles - that's a great review!
2022年5月2日
euroloo - TBG からの回答
Hi Louise,
Thank you for your review. Having looked into this i can see we have had some trouble with gaining access to carry out the weekly servicing. The Driver Photos show the front gate locked with a coded padlock. If you could please give our customer service team a call on 01245 475 700 and provide us the lock passcode we will be able to gain access and continue servicing weekly for you
In regards to the servicing, this is a complimentary service and includes the emptying of the tank, replenishment of water and disinfectant as well as replenishing toilet rolls and hand sanitizer, finishing with a disinfectant wipe down of the toilet itself. Unfortunately collecting the litter etc from inside the hired toilet is the responsibility of the persons who hire the toilet.
In Regards to the trees, i believe you have spoken with one of my collegues regarding this and we can confirm the toilet fumes would not cause damage to the trees. The disinfectant itself is not carried in our pipes only fresh water. The disinfectant is carried into the cubicle by hand with one of our drivers in a secure bottle
Please feel free to contact our customer service team should you wish to discuss this further
euroloo
I have always found Euroloo to give a…
I have always found Euroloo to give a quick courtiers service. The call before hand to let us know when they are arriving is very helpful and the work is carried out efficiently.
2022年4月17日
euroloo - TBG からの回答
Hi Steve,
Thank you for the great review! we really appreciate your feedback. We look forward to continuing working with you
euroloo
Fantastic customer service
Fantastic customer service on the phone. Excellent delivery. All so far super easy and lovely to speak to.
2022年1月18日
euroloo - TBG からの回答
Hi Jo,
Thank you for the amazing 5* review and feedback, we are delighted to hear of your positive experiences throughout your hire
euroloo
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