Great customer service in this shop with all the staff! Lisa and Matt are always happy and cheerful. They both are great at giving advice of different products to try and recommendations based on w... ãã£ãšèŠã
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First time user of Evapo and they haven't failed to impress. Customer service is excellent, especially Karl, I had an issue with my vape and within 24 hours my issue was rectified. I chose the impbar... ãã£ãšèŠã
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Amazing service as ever in the Exeter store. Hannah, Chloe and Ryan have fantastic customer service and excellent communication. They are always happy and smiling. They let me know what's on offer and... ãã£ãšèŠã
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My experience at unit 20 Westwood Cross with staff member Ben was excellent. As I am new to vaping and required advice, Ben was extremely helpful and patient helping me in choosing what I felt was rig... ãã£ãšèŠã
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Welcome to Evapo, the premier e-cigarette and vape shop in the UK & beyond. Our team of vaping experts can help you whether you are just starting out and looking for something to help you switch to vaping or have been vaping for years, we are here to help! Find all your favourite e-liquids from leading brands such as Ohm Brew, Riot Squad, Vampire Vape and Six Licks. Browse over 800 products, including devices from leading brands like Aspire, Innokin, SMOK and VOOPOO as well as an extensive range of CBD solutions.
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50 Trident Court, One Oakcroft Road, KT9 1BD, Chessington, è±åœ
- 020 3962 0965
- info@evapo.co.uk
- evapo.co.uk
4.8
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First class service
Absolutely wonderful customer service Iâve received today best Iâve received from any sort of store give the gentleman who served me a pay rise
2025幎7æ15æ¥
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Evapo ããã®åç
Thank you so much for your fantastic feedback Leah! Weâre thrilled to hear you had such a wonderful experience. Your kind words will definitely be passed on. We look forward to your next visit!
Evapo ããã®åç
Thank you for your kind words Julie! We look forward to your next visit!
Helpful member of staff
2025幎7æ13æ¥
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Evapo ããã®åç
Thank you for your feedback Debra! Weâre glad to hear our colleague could help. We look forward to your next visit!
Evapo ããã®åç
Thank you for your lovely feedback Steve! Weâre delighted to hear the team member made such a great impression. We look forward to your next visit!
Evapo ããã®åç
Thank you for your feedback Jacqui! Weâre pleased to hear you found our service very good and helpful. We look forward to your next visit!
Helpful and knowledgeable advice.
Jasmine at the Yeovil store gave excellent customer service. Took time to explain the different options with knowledge and understanding of our situation and the needs required to make the change from smoking to vaping.
2025幎7æ8æ¥
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Evapo ããã®åç
Thank you so much for your kind words! Weâre delighted to hear that Jasmine provided such excellent service and was able to help you find the right solution. We look forward to your next visit!
I am satisfied with evapo
2025幎7æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Evapo ããã®åç
Thank you for your feedback Jakir! Weâre glad to hear youâre satisfied with Evapo. We look forward to your next visit!
Lady was really helpful
Lady was really helpful, great service
2025幎7æ3æ¥
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Evapo ããã®åç
Thank you for your kind words Sharon! Weâre delighted to hear you received great service and found our team helpful. We look forward to your next visit!
Really helpful knew all the informationâŠ
Really helpful knew all the information about the devices and helped me pick the write one for me.
2025幎7æ2æ¥
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Evapo ããã®åç
Thank you so much for your feedback Jessica! Weâre glad to hear our team could help you choose the right device and provide all the information you needed. We look forward to your next visit!
Great staff at the Chatham branch
Great staff at the Chatham branch, very helpful and polite
2025幎6æ28æ¥
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Evapo ããã®åç
Thank you for your lovely feedback Philip! Weâre thrilled to hear you had such a positive experience with our team at the Chatham branch. We look forward to your next visit!
Vape info.
Very helpful..pleasant..shopping was a joy...will be my new go to
Many thanks..
Rob Norbury.
2025幎6æ27æ¥
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Evapo ããã®åç
Thank you so much for your kind words, Rob! Weâre delighted to hear that you enjoyed your shopping experience with us and found our team helpful and pleasant. We look forward to your next visit!
Excellent friendly service great valueâŠ
Excellent friendly service great value and range. The rainbow hair sails rep, you rocked!!
2025幎6æ21æ¥
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Evapo ããã®åç
Thank you for the fantastic feedback TheIBros! We're thrilled to hear you enjoyed the friendly service, great value, and product range. Weâll be sure to pass your kind words on. We look forward to your next visit.
Portobello shop the sales person veryâŠ
Portobello shop the sales person very professional and good costumer service
2025幎6æ22æ¥
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Evapo ããã®åç
Thank you for your feedback Visar! We're glad to hear you received professional and helpful service at our Portobello Road store. We look forward to your next visit.
Good knowledge from the staff
Good knowledge from the staff who were very helpful and understanding of my needs
2025幎6æ21æ¥
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Evapo ããã®åç
Thank you for your kind feedback Michael! We're pleased to hear our team provided helpful guidance and took the time to understand your needs. We look forward to your next visit.
Newbie user with Nicotine vape
They help me to choose the right vape (refillable) they explain me very well how to use it.
2025幎6æ20æ¥
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Evapo ããã®åç
Thank you for your feedback Bella! We're so glad to hear our team helped you choose the right refillable vape and took the time to explain everything clearly. Itâs great to know you had a positive first experience. We look forward to your next visit.
Misleading bundle â not all 70/30 juices, poor customer service
I ordered a bundle using the 70/30 VG/PG filter, expecting both juices to match that ratio. What arrived was a 50/50 and a 55/45, neither of which aligns with the filter.
To make things more confusing, the nic salts and nic shots included were 70/30, even though the actual juices werenât. That makes no sense and feels really inconsistent.
When I reached out, I was told the VG/PG varies by flavour â which might be noted somewhere, after checking the description it says 50/50⊠so why do I also have a 45/55?, and why is the bundle even appearing under the 70/30 filter? Thatâs misleading. And just as I was replying to support, they ended the chat mid-conversation.
Really disappointed, I wonât be ordering again unless they fix the filtering and improve product clarity.
2025幎6æ18æ¥
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Evapo ããã®åç
Thank you for your feedback Imogen, and weâre sorry to hear you were disappointed with your recent experience.
Weâd like to clarify that all items included in our bundles are individually listed on the product page, along with their VG/PG ratios and other key details. While the bundle may appear under a specific filter, the VG/PG ratio can vary between different flavours and brands includedâthis is always specified in the item descriptions to ensure transparency.
We understand your frustration regarding the filter and have passed this on to our web team for review to help avoid any future confusion. We're also sorry to hear that your chat with support ended unexpectedlyâthatâs not the level of service we aim to provide, and we'll look into this to ensure it doesnât happen again.
We appreciate your feedback as it helps us improve, and weâd be happy to discuss this further if youâd like to get in touch via live chat on our website, email at info@evapo.co.uk, or by calling 02039 620965.
(Crawley Store)I was looking at starting CBD forâŠ
I have been thinking about starting to vape CBD for medical reasons, the guys in the Crawley store were very informative about the products and there was no hard sell.
I left the store happy and with a few products of my own choice after their feedback.
I recommend Evapo to anyone who is interested in a new device or any of their products.
2025幎6æ17æ¥
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Evapo ããã®åç
Thank you for taking the time to share your experience Simon! We're so pleased to hear that our team in the Crawley store provided informative, pressure-free guidance while you explored CBD options. Itâs great to know you left feeling confident with the products you chose. We truly appreciate your recommendation and look forward to welcoming you back to Evapo soon!
Very good and very good customer service
2025幎6æ14æ¥
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Evapo ããã®åç
Thank you for your kind words Juey! We're delighted you had a great experience and received excellent customer service. We look forward to your next visit!
Great service
The store assistant was very helpful and informative.
2025幎6æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Evapo ããã®åç
Thank you for the great feedback Lin! We're glad to hear our colleague was helpful and informative. We look forward to welcoming you back again soon!
I was served by Lisa yesterday andâŠ
I was served by Lisa yesterday and received incredible customer service, the shops very clean and welcoming and i will be back to buy more!
2025幎6æ11æ¥
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Evapo ããã®åç
Thank you so much for your kind review Michael! We're thrilled to hear that Lisa provided you with incredible customer service. It's great to know you found the shop clean and welcomingâwe really appreciate your support and look forward to seeing you again soon!
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