Everambr レビュー 36

Dan is persistent and dedicated to customer satisfaction. I had some issues with my last order due to tariffs and he went above and beyond to get my order to me.
That's without mentioning the product itself. I hated wearing glasses until I found a pair that I liked at Everambr, and now I'm afraid to buy any anywhere else because these glasses are so tasteful and cute and reasonably priced. The designs are all so cute that it's hard to choose whereas usually I feel like there are only a couple of cute options. Truly this product is worth the price, and service is trustworthy and excellent, tried and true. I have been ordering glasses from Everambr since 2021.

If you have any issues with your orders, it's an honest mistake. Reach out. Dan is committed.

These are the only glasses that I know that block blue light and does not alter colour!

Bought two pairs of the hydro racer glasses. Great value with the special offer. Myself and my husband have used them for every run since. Really rate them, doesn't feel like you are wearing anything at all and don't mark the bridge of my nose like other glasses have. Really recommend.

I bought these glasses for the second time, having worn my previous pair for the past 4 years. Great design and love the brand.

Very happy with style and finish of sunglasses. Prescription was perfect with lense thinned. Glasses arrived promptly

They’re a very decent product. The insert prescription feels odd at first but after a few hours using it you tend to not even notice it.

Great glasses. Top quality and very reasonably priced

Product never arrived and the customer support was completely toxic, firing insults and refusing to take any responsibility for the product not arriving. This was followed by guilt trips, acting the victim and nastyness. Avoid this company at all costs. Without a doubt the worst customer service I've come across.

I had a very disappointing experience with Everambr (previously known as Eyewear). Two days after purchasing a pair of glasses, I contacted their customer support to inquire about the tracking number for my order. The support representative promised to provide the information by the next day. However, more than 12 days have passed, and I still haven't received my tracking number. Despite multiple attempts to contact them again, I received no response. Additionally, when I tried to reach out through their live chat, they blocked my email. Based on my experience, I strongly advise against ordering from this store.

Last October, I bought a pair of Pallas Blue Light - Gloss Black glasses from their website. I usually prefer to buy from websites like Amazon, but this time I decided to take a chance since I liked the design, and the price seemed fair. It was a mistake. It has been over two months, and the company charged my credit card but never delivered the item. I have sent several emails, and there has been no response. I tried to visit their Instagram and Twitter pages, but they no longer exist. Please beware, as this company is an outright scam. I am posting this so others do not lose their money like I did.

I bought a pair of glasses from AMBR back in july. I found out the day after purchase, that my optician had made a mistake, so that I needed to change the strength. I wrote AMBR immediately trying to cancel my order, but no response was given. I wrote the next week reminding that I would like to cancel it but no response again. 2 weeks later I got a confirmation that they had been sent. Upon receival I sent the glasses return, in order to get my money back. This was done in august. I've written multiple mails since and never gotten a response or my money back.

Terrible. Items late sent (if at all). Slow response times. Aggressive and rude customer service and multiple lies. 🚨🚨🚨AVOID🚨🚨🚨

I wish I could have left a more positive review but this is my last attempt to get a refund for a purchase Here is a short summary: I purchased two pairs of blue light glasses in June 2022 that I needed to return unfortunately (I did within the timeframe). It took many emails and calls to reach support but my case has still not been solved. The service was not what I expected at all from a young and innovative lifestyle brand. I totally understand difficult circumstance but I never had the feeling that I as a customer mattered. I tried to reclaim the money through Paypal but as of today, 01.10.22, I have not received the refund neither through Paypal nor Ambr and that is leaving me with 120 Euro and 18 Euro shipping cost. I hope that my case was just an exception and that this feedback helps to improve service and internal processes.

A follow up to the 1*
While slow delivery the glasses have arrived now. Got a sincere email apologising for the delay.
I am really pleased with product.
Good quality frames & prescription lenses are good- I had some reservations initially as had never ordered on line. Would purchase again especially if didn’t need quickly.

The glasses are nicely designed and lasted daily use for 2 years. However, shoddy customer service has let them down after I mistakenly placed a recent order and immediately contacted them to cancel, by the time I got a reply the goods had already been sent.

When I got a response from their team, I was told I can send them back and linked to their website. There it advertises "30 Day Free Returns" yet states in the writing that I have to pay for the delivery to return.

I contacted them again about this and it's been 11 days without reply...

When my first pair had a minor fault I got on to the team and they sent out a repair kit within a day as well as a gift card for future purchases !! Excellent customer service :)

I love my glasses, such good quality and so relaxing on my eyes when working on screens all day couldn’t live without them and really stylish!

Great product and even better customer service. WFH has me in front of a screen nearly round the clock so I was starting to get eyestrain and headaches, started using these glasses and can say they did make a difference. I felt I was getting to sleep easier and having better rest. Would recommend 5/5.

Nice products and excellent customer service :)

I am very satisfied with the blue light glasses, it helps me so much! No more headaches from being in front of a computer for long periods of time. I have them ordered as well for my family and recommended them to a few friends as well that have also got them. Haven't heard yet anyone that they are not pleased. Thank you!!