EVERAU レビュー 

Terrible service have sent boots back after multiple e.mails back and forth from debenhams and this company. Hopefully will get a refund soon. Avoid this company. 😡😡😡. Now going on 10weeks.

Appalling service. It took many emails to Debenhams (who were trying to make contact with Ever Au) to finally receive a return label. This was because the covering information about refunds including in the boots was total nonsense. A fortnight plus after returning the boots there is no sign of a refund. Avoid at all costs. It makes me uneasy about ordering anything from the Debenhams website, where the boots were advertised.

Very good quality shoes at reasonable price.

I placed an order through Debenhams, however the shoes looked the same on the outside but on the inside one shoe felt significantly bigger than the other. I raised this concern with customer service and was told to send a photo (impossible considering it's the feeling of it on the inside that can't be photographed). I explained this and was only then given a return label. I posted the package on the 19th December 2023, it is now the 11th January 2024 and I have yet to receive a refund, despite the parcel being delivered back to the company via royal mail on the 20th December

I ordered some of these boots through Debenhams but when they arrived they were about 2 sizes too small. Inside the box was a note saying if I needed to exchange or wanted a refund I would have to email them using the email address provided on the printed note. I did this three times but never got a response (they say it’s 24 hours for a reply) so I had to contact Debenhams which wasn’t easy either. Debenhams advisors told me they don’t offer an exchange only a refund so I’d have to return them using the return slip provided (there wasn’t one) so it was back and forth with Debenhams for over a week before they said they have tried to contact the company to ask for a return slip but are yet to receive a reply. This was 3 weeks ago! Don’t bother ordering from these guys, listen to the reviews please.

Ordered 1st Dec 2023 via Debenhams web site, money taken straight away. . 21st Dec still awaiting order.
So thats 1 christmas present thats not going to make it for Christmas !

Recieved my Tarramarra boots and was so pleased by their comfort and appearance.

After 3 months noticed the back of the heel was disintegrating.

Contacted company who were incredibly dismissive.

Will not buy again.

my order arrived today everau(r)UGG.. I thought they where UGG's .. but no the sale listed was very suggestive everau(r)UGG. they look like a cheap UGG .. these are a ripoff off of original UGG slippers.. the sheep skin is nice but he shoe sole is a spunge type .. not sturdy at all .. they wont last and for the price .. not worth it .. just gt the original UGG's

Slippers fade, after wearing it for a few days, the soles of my feet are black. Sneakers are too hard to wear, and this quality is not worthy of such a high price.

I placed an order through Catch.com.au for ladies UGG
boots back in June and still havn,t received them
Order No C53537717-A asked for a refund and still havn,t received that ether very bad service from you

Ron

Very happy with the product and the delivery was quick

I’m absolutely in love with the color !!! The waist fit perfectly but the rest of the skirt was a bit tight. Otherwise it was perfect!

Awesome , better than I imagined !!

good services received and prompt response

Besides not receiving a confirmation email for my order and not hearing from the actual seller themselves and only knowing my delivery was coming through Australia post, it was quick deliver and I am very satisfied with the quality of the jumpers I purchased and the packaging of them.

I love these slippers, so soft, warm & super comfortable.

Placed an order on April 2nd and it still has not been processed

They contacted me and everything was sorted. Customer service was great.