Excellent and quick travel clinic appointment. Pharmacist was very helpful. Would recommend.
企業が回答しました
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レビュアーのコメントを見てみましょう
Always a quick service
企業が回答しました
Poor customer service ruins what should be a straightforward visit. I was left waiting while the staff member continued texting on her phone, then treated with unnecessary rudeness when she event... もっと見る
企業が回答しました
Promt delivery
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企業情報
Everest Pharmacy - Chorlton について
当該企業による記述
Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
Everest Pharmacy NHS & Private Clinics
当該企業による記述
- Travel Health Services
- We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
- Weight Management Services
- Private consultations and clinically led weight management support tailored to your individual needs.
- Private Blood Testing
- Discreet blood testing services with fast results and professional clinical guidance.
- Ear Wax Removal
- Safe and effective ear wax removal carried out by trained healthcare professionals.
- Cryotherapy Treatments
- Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
- Pharmacy First Services
- NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.
連絡先
496 Wilbraham Rd, M21 9AS, Chorlton Village, Manchester, 英国
- +441618813491
Book Your Clinic Appointment
3.1
まあまあ
8件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everest pharmacy advertise help &…
Everest pharmacy advertise help & advice rather than GP visit.
After waiting in queue to be seen i was told by the Pharmacist to go A&E ...I was asking her to look at wound on leg & advice how to treat it or recommend cream...she wouldn't look as it was nearly 6pm close...she was not concerned & did not want to advise me of the best way forward...i asked her to address my leg wound NOT my request for tetanus which i understood was not available...very disappointed & will not use Everest again as on previous occasions they have mixed up prescriptions & have a lack of tolerance approach to customers who ask questions.
I don't wonder A&E are manic
2026年6月29日
自発的なレビュー
Everest Pharmacy - Chorlton からの回答
Hi Carole,
Thank you for taking the time to share your feedback. We're sorry to hear that you left feeling disappointed.
Our understanding is that you attended the pharmacy because you were concerned about a possible exposure to tetanus and were seeking advice. As we only provide tetanus vaccinations for travel purposes, we advised you to attend A&E, as anyone who may have been exposed to tetanus should be assessed promptly for appropriate post-exposure treatment. This was the safest advice we could give based on the information provided.
We appreciate that this may not have been the outcome you were hoping for, and we're sorry if our explanation did not come across as clearly or compassionately as we intended.
If you would like to discuss your experience further, please don't hesitate to contact us at support@everestpharmacy.co.uk.
Everest Pharmacy on Wilbraham rd…
Everest Pharmacy on Wilbraham rd Chorlton is the worst pharmacy I’ve ever visited
Sadly it’s the closest to my home so I’ve had to stick with them as I struggle to get about.
This pharmacy was terrible a couple of years ago and closed for refurbishment stating it would be better when re-opened.
This has not been the case
When your prescription is sent to them they take 2/3 weeks before contacting you via text message saying its ready - that’s if they bother to text you
But when you get there there’s only ever half the prescription ready you have to go back 2 or 3 times to get everything.
I’ve tried phoning to see if my prescription is ready and ask if its ALL READY FOR COLLECTION
I’m told yes its all sorted but when you get there some items are still missing and on several 0casions they even lost the complete order and I’ve had to wait for 40 mins for them to make it up again
The phone system is also terrible when you call most of the time you are CALLER NO 5 and even if you hang on for 37minutes like ive done you still remain at CALLER No 5
The staff are very rude and very unhelpful no apologies for delay or false info given to me over the phone. These issues have been the same for the past 2 years ever since they reopened and have not got any better in fact they are probably worse then before, If I had any other choice id go elsewhere but sadly due to ill health I need to stick with the closest pharmacy.
I know what you thinking get them to deliver! I tried this and they don’t inform you when they will be delivering. They only deliver some items and they lose track of what as and hasn’t been delivered. Iv had the same items delivered 2 sometimes 3 times in the space of 2 weeks.
very unprofessional and such bad service DO NOT USE IF YOU CAN FIND SOMEWHERE ELSE
2026年5月20日
自発的なレビュー
Everest Pharmacy - Chorlton からの回答
Dear Kerry,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention.
The issues you have described regarding prescription delays, incomplete collections, communication difficulties, and the service you received from our team fall below the standards we aim to provide for our patients. We understand how frustrating this must be, particularly when you rely on our pharmacy due to your health and location.
We would like the opportunity to investigate your concerns further and work towards resolving them. Please contact our support team at support@everestpharmacy.co.uk with your details so that we can review your experience and discuss this matter with the relevant branch management team.
Thank you again for your feedback, and we hope to hear from you soon.
Kind regards,
Everest Pharmacy
Dreadful communications & service
Dreadful communications & service. Waited on hold over 1 hour on phone, then prescription problem still not sorted out by staff.
2026年4月13日
自発的なレビュー
Everest Pharmacy - Chorlton からの回答
Hi Stuart,
We’re very sorry to hear about your experience and the frustration caused by the delay and communication issues. This is certainly not the level of service we aim to provide.
We’d really like to look into this for you as a priority and help resolve the issue as quickly as possible. Please could you contact our support team at support@everestpharmacy.co.uk with your details so we can investigate further and assist you directly.
Everest Pharmacy - Chorlton からの回答
Hi, thank you for your feedback. We’re glad to hear you’re happy with the quick service. We appreciate your support.
Excellent and quick travel clinic…
Excellent and quick travel clinic appointment. Pharmacist was very helpful. Would recommend.
2026年2月23日
Everest Pharmacy - Chorlton からの回答
Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience with your travel clinic appointment and that our pharmacist was able to help you efficiently.
Your recommendation means a great deal to our team, and we are always pleased to know that our patients feel supported and well looked after.
We look forward to welcoming you back again in the future.
Promt delivery
2026年2月18日
Everest Pharmacy - Chorlton からの回答
Thank you for your review Marion. We’re really pleased to hear that your order arrived promptly.
We appreciate you taking the time to share your experience and look forward to serving you again soon.
Charged twice for same prescription
The appointment with the pharmacist was fine, but I was charged twice for the same prescription. When I checked my bank statement, I noticed this. I tried phoning but was kept on hold in a queue for an hour and a half with no reply. I sent an email over a week ago but received no reply.
After finally speaking to the pharmacy where the mistake occurred, I received a sincere apology. The pharmacist agreed that if I showed a screenshot of my bank statement showing the overpayment, he would refund me. The refund was made successfully.
2026年1月23日
Everest Pharmacy - Chorlton からの回答
Hi Elizabeth,
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience.
We take concerns like this very seriously. We would like to investigate this matter and resolve it for you as quickly as possible.
Could you please confirm the email address you contacted us from, and let us know which email address you sent your message to? This will help us locate your correspondence and review what has happened.
We sincerely apologise for the difficulty you experienced trying to reach us by phone.
Too busy texting to provide basic service
Poor customer service ruins what should be a straightforward visit.
I was left waiting while the staff member continued texting on her phone, then treated with unnecessary rudeness when she eventually decided to serve me. The interaction was curt, dismissive, and completely unprofessional.
Being made to feel like an inconvenience as a paying customer is unacceptable particularly in a pharmacy, where courtesy and professionalism should be a given.
Two stars only because the transaction itself was completed.
2026年1月15日
自発的なレビュー
Everest Pharmacy - Chorlton からの回答
Thank you, Gareth, for taking the time to leave a review. We are very sorry to hear about your experience and we understand how disappointing this must have been. This does not reflect the level of service we aim to provide, and we take feedback like this extremely seriously. If you would like to address this with us directly, please email support@everestpharmacy.co.uk with the date and time of your visit. Thank you again for bringing this to our attention.
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