Whilst the onsite consultations were excellently managed and the staff were personable and professional, we had issues with online meetings… on one occasion left for 35 minutes for the representative from evolve to join the call we had waited some time for.

When receiving the diagnosis, we had another child’s name on the document. This was very disappointing and concerning.

Initally I didn't know what to expect with the experience and procedure of getting a diagnosis for my child but the whole experience was smooth and unrushed, each choice or decision was explained to me throuroughly and the staff were very patient and understanding when I had any questions and were also polite and nice to talk to.

Upon getting the diagnosis they gave me time to take in the news and walked me through how and why they came to this conclusion, they also provided methods and information afterwards on how to deal/manage with the diagnosis and what could help in the future as my daughter is going into University. Would highly recomend if you are looking for a stress free and smooth path to take when searching for a diagnosis.

Felt like listened to and understood. Did not feel rushed. Felt like genuine care and compassion.

Excellent service, highly patient centred experienced clinicans. Fast access to services and excellent clinical care with communication throughout the assessment outcome process.

Neela Bagri was superb! She was very thorough and answered any questions we had. Rachel who did my daughter’s assessment was very good (my daughter said) Neela was very quick to respond to emails and I can not fault her work from start to finish!

The whole process was professional, personable and thorough. Although we started out with a different contact, we finished up with Katy Boden & her communication has been superb. Katy put my daughter at ease in a new and unique situation that was challenging for her but she came away from it feeling positive and I’m grateful for that. Now we have a diagnosis, I feel supported with where we go from here and feel confident that should we need any further support the team would be available. Thank you for your support, your knowledge and for helping me better understand my child.

Absolutely fantastic team, always made me feel listened to and never judged

Took a long time to get help for my son finally we was referred to Evolve and I can not fault them .. they are so lovely to talk to and make you feel at ease .. wasn’t easy for them to get hold of sons school but they kept trying and we finally got answers for my son. Can not thank them enough x

Appointments offered we scheduled and held as planned & on time. Practitioners were respectful and gave time for responses.
Thank you to all especially Rebecca who was the key contact.
Diagnosis and emails received as suggested. Thank you to all at Evolve.

I was considering 4 stars but considering the context of these services in the UK, I doubt I would have a better experience with any other company. The doctors themselves could not be better, friendly and supportive. Extended my appointment to ensure they got a full picture. I jumped at the opportunity to get a faster appointment 2 hours travel from me, glad this was an option presented to me. Email and text communications werent always crystal clear but were generally good, in the end I received relatively quick and friendly diagnosis through NHS right to choose. Thanks to the team.

Absolutely lovely team and lovely people
They have been so helpful in helping me get a diagnosis for my son. a special thank you to Phillipa and Rebecca for being absolutely lovely stars with my son and doing what right for him

Great service. Everyone incredibly friendly. The Reception staff, those undertaking the assessments in person and those completing online assessments.

Every assessment (for our child's combined ADHD and ASD assessments) were all very thorough and nothing seemed rushed at all. We attended in person for the initial part, where my daughter was assessed, it was a very calm and relaxing environment. This followed some weeks later with 2 video calls (approx. 1 week apart) where my husband and I were questioned in depth about our daughter. One was a 2-hour video call (with a break in between), the second an hour long. This didn't feel like too much, I appreciated the time taken to get a rounded understanding of her.

We received results approx. 1 month later via video call where we were also given advice and recommendations. At this stage, we were sent a letter with the diagnosis which meant we could pass this onto school etc and the full report followed approx. 4 weeks later. Again, very thorough, with lots of information that we are able to provide to school etc to fully support her and highlight her behaviours outside of school that we maybe weren't able to articulate or understand well enough to realise it was worth sharing prior.

Note, our daughter (who was 10 at the time) is great at masking. I had my concerns that they wouldn't be able to detect anything, especially as she told me that she will (in her own words), "Just act normal, so they won't be able to tell anything anyway!" That was the first time I was made aware that she knew she masked at all!

A great service! Thank you!

We recently had our child assessed by Evolve Psychology and I can’t thank them enough for the support and professionalism throughout the whole process. From the very beginning, the team made us feel heard, understood, and supported.

The assessment itself was incredibly thorough, everything was very detailed, clear, and gave us so much insight—not just confirming the autism diagnosis, but helping us understand our child on a much deeper level.

The whole experience was so positive and reassuring during what can often feel like an overwhelming time. Evolve Psychology provided guidance, kindness, and expertise every step of the way. I’m so grateful for everything they’ve done for our family and wouldn’t hesitate to recommend them to anyone seeking answers or support for their child.

Just to add to my previous review...after chasing the report and getting told it wasnt a priority as they hadn't realised I was a private client they finally sent it.
Not only were family members names wrong, not just misspelled, completely wrong names, my they mentioned my one year old daughter. My daughter is 12!
I find it hard to trust someone's opinion on my child when they don't seem to know his nana who basically co parents with me, name or his sisters age.
Let down every step of the way.

My experience with Evolve has been absolutely fantastic from start to finish. Initially, I approached them for an ADHD assessment for my child. However, after a discussion with the SEN teacher at school, it was suggested that my child might be presenting traits of both ADHD and Autism (AuDHD).

When I brought this up during the assessment with Charlotte, she listened carefully and agreed that some of what we discussed did point towards Autism as well. She clearly explained my options: either pause the ADHD assessment to convert it into a combined ADHD and Autism assessment, or proceed with ADHD now and complete a separate Autism assessment later. I chose to pause and pursue the combined assessment.

Charlotte provided clear instructions on what needed to be done, and I immediately contacted our GP to request an Autism referral. The receptionist at Evolve was also amazing—she managed to rearrange our face-to-face appointment into a combined assessment within just two days. Her efficiency and support were truly appreciated.

We then travelled to Exeter for the assessment, where we met with Becca and another lovely clinician (whose name I unfortunately forgot). They were both absolutely fantastic throughout the session. My child was extremely anxious, but they kindly allowed me to be present at the beginning of the assessment to help settle them in. Their compassion and professionalism made all the difference.

From the psychologists to the admin staff, I genuinely cannot thank the entire Evolve team enough. They provided an exceptional level of care and support throughout what could have been a very stressful process. I’m so grateful for the understanding, flexibility, and dedication they showed us—an absolutely great service.

Highly recommended service from start of referral to outcome and diagnosis. Very professional but also put us at ease through the whole process. GP referral after I selected Right to Choose, complete an online form, Video assessment for history, face to face assessment and then video call to discuss outcome, followed by report in 6 weeks. My experience took 3 months to get ASD diagnosis amazing knowing how long other people have to wait. Resources materials sent to you too.

Experience has been amazing I got the answers I needed lovely staff who helped from start to finish would recommend

My experience with evolve from start to finish has been amazing. All the staff especially Leese have helped me and my son with his diagnosis. They made me feel very comfortable and they have been very helpful. We travelled to Exeter due to the wait times and the staff there was really nice and Pleasant towards my son. Thanks so much evolve for everything

Aimee and Lucy were very helpful and professional. Questions were answered if I had any.

Didnt have to wait on the waiting list for very long and therefore my son was seen and assessed very quickly.

very quick and very helpful, all of the team involved were great. we thank them very much for their help and support. my self and my son felt comfortable