I recently received my package a little later than expected, but it was absolutely worth the wait! The team was very supportive and quick to help me resolve the issue, and I later realized the delay w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a book for my 2nd grader and was sent the wrong book, I sent an email a couple of weeks ago advising them of the issue and I have been waiting to hear back from them. Before I head back from... もっと見る
The products are of very good quality. The delivery was on time and safe. The packing was safe. The pricing is excellent. And they even sent me a complementary mug for the purchase!
I got my package way sooner than I expected and it arrived in excellent condition. Plus the price was lower than other places I appreciate doing business with other Muslims, and I hope to be able to... もっと見る
企業情報
当該企業による記述
Welcome to East West Souk, Our mission is simple yet powerful: to offer top-notch products at unbeatable prices while delivering exceptional customer service to every shopper. At East West Souk, we take pride in our dedicated team members who are available 24/7 to assist you with any inquiries or concerns. Each order is handled with precision and care to guarantee swift and reliable delivery right to your doorstep.
連絡先
1356 Exchange Dr, 75081 , ridsherdson , 米国
- +14695189506
- info@ewsouk.com
- ewsouk.com
4.3
優良
74件のレビュー
ネガティブなレビューの 40％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you for the wonderful service.
2026年3月9日
Good Company
2026年3月4日
Old and defective products
Old and defective products. They want the customers to pay for returns even though the product is not good.
2026年2月12日
East West Souk からの回答
Thank you for sharing your feedback. We’re truly sorry that our return policy did not meet your expectations.
We take product quality concerns very seriously and we have reviewed your case in detail. Our records show that return procedures and shipping costs are communicated at the time of purchase, and we always aim to support our customers fairly within those guidelines.
We strive to provide the best service possible while following clear company policies to ensure fairness and consistency for all customers. These guidelines help us treat every order equally and transparently.
We genuinely appreciate your comments and will take them into consideration as we continue working to improve our customer experience.
Trustworthy
Trustworthy! Great experience with the ordering process. Everything arrived on time, and the quality of the product is exceptional!
2026年2月10日
The products are of very good quality
The products are of very good quality. The delivery was on time and safe. The packing was safe. The pricing is excellent. And they even sent me a complementary mug for the purchase!
2026年1月29日
Great service
Great service! Fast delivery.
I usually find the books that I need for the weekend school. If I have any concerns or I need to change anything in the order, the response is quick.
2026年1月12日
Very good seller
Very good seller . They very helpful with order . I recommended for best ajwa dates for upcoming Ramadan month .
2025年12月1日
Love the material and looks 😍
2025年11月20日
Great product!
The product arrived as described. Very happy with the quality and would highly recommend.
2025年10月27日
I absolutely love this padded prayer…
I absolutely love this padded prayer mat! It’s soft, comfortable, and beautifully made. The quality is excellent, and the padding makes it perfect for long prayers. Highly recommend!
2025年10月14日
Wrong book sent
I ordered a book for my 2nd grader and was sent the wrong book, I sent an email a couple of weeks ago advising them of the issue and I have been waiting to hear back from them. Before I head back from them concerning my issue, I received this notice to review the order. Wow. I’m still waiting for a return larble or let me know the standard process to return the book as it’s the wrong book and my son still needs the correct book. Thanks
2025年9月26日
Good Product
I recently received my package a little later than expected, but it was absolutely worth the wait! The team was very supportive and quick to help me resolve the issue, and I later realized the delay was unintentional. I’m very happy with my purchase and would highly recommend this Quran to anyone. The print is large, clear, and perfect for learners. The tajweed rules are highlighted in a way that makes it easy to follow and read correctly. Overall, a wonderful experience and a product I truly value
2025年7月25日
East West Souk からの回答
We’re sorry to hear that you haven’t received your order. Did you contact us earlier so we could assist you? Sometimes the shipping company may lose or delay an order, and we take responsibility in such cases.
In the meantime, please check with your family members or neighbors in case they received it on your behalf. If not, kindly email us at info@ewsouk.com so we can assist you further.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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