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3.8

ほが満足

TrustScore 5段階評䟡の4

15件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Excellent service – fast and effective

I was recommended Expert Collections by a business associate, and they did not disappoint.

I had an outstanding debt for nearly a year with no progress. After instructing them, they recovered the balance very quickly with minimal input required from me.

What really sets them apart is their commercial model. I did not have to pay anything upfront, and their costs were recovered from the debtor. This is a significant advantage compared to other agencies that charge setup fees and then take a percentage on recovery.

The process was straightforward, communication was clear, and the outcome exceeded expectations. I would not hesitate to use them again and would confidently recommend them to others.

2026幎3月16日
自発的なレビュヌ
5぀星のうち1の評䟡

Terrible

Terrible , tried to chase me for a payment which was already paid , swerve these at all cost as they don’t do there homework

Don’t try and worm your way out of it .

2026幎3月27日
自発的なレビュヌ
expertcollections.co.uk ロゎ

expertcollections.co.uk からの回答

To be clear you haven’t engaged us to use our services.

Your company Coastal Recycling Ltd owed an invoice from January that was paid the day after we were instructed by our client.

Job done and overdue invoice collected for our client after we contacted you.

You then proceeded to send expletive laden abusive emails and phone messages to our office which is completely inappropriate.

5぀星のうち5の評䟡

Debt paid in record time

Having always undertaken my own debt enforcement or legal proceedings in the past, which are always stressful and time consuming, a trusted partner recommended Expert Collections.
I had the artilery and just needed the amo, and Expert Collections certainly supplied that!
I was truly impressed by how swiftly the overdue monies were paid, far quicker than had I pushed things through to court myself. The process was very straight forward and with zero stress or time out of my day required.
These guys are now my go-to for any future experiences of a similar nature. Highly recommend.

2025幎6月26日
自発的なレビュヌ
5぀星のうち5の評䟡

We have used Expert Collections on numerous occasions

We have used Expert Collections on numerous occasions for debt collection. Gary and the team are absolutely fantastic, efficient, friendly and knowledgeable. All the collection's have been 100% retrievable and we have been paid for old debt when we thought it was dead in the water. We have recommended Expert to others and will continue to do so.
If you are in doubt I highly suggest you just make the call and you will be surprised by the outcome.

Thank you!

2025幎6月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Messy, unhelpful and time wasted.

Unfortunately this company accepted a claim and began proceedings but couldn't continue once the client had solicitor support. Questions and attempted answers at unclear requests were met with a rude phone call. Apparently this company is only good for claims that take less than 3 letters and 3 phone calls which is standard practice? No compassion for our position, no advice given just a rude attitude because we requested clarity on a matter that we didn't understand. I doubt by engaging this company you are onboarding "experts". Seems more like bare minimum collections. Most importantly, if a claim cannot be continued, rude phone calls are not necessary. Our Claim will likely be lost due to their lack of ability to understand our position and provide clear guidelines as to what is required and what is within their capabilities. "Expert collections" where you as the customer is expected to be the expert?! Go elsewhere.

2025幎6月6日
自発的なレビュヌ
expertcollections.co.uk ロゎ

expertcollections.co.uk からの回答

Hi Dawn,

The matter you sent to us was dealt with in good faith so we are sorry you feel this way.

We advised that solicitors had been instructed to act for the party that you were try to claim payment from and that they denied liability for the alleged debt.

Accordingly, we gave guidance as to how the matter should be dealt with. We advised as per the court rules, that we recommended a solicitor would be required to deal with a defended legal action.

We were in the process of giving further details as to how that process would work going forward when you unfortunately decided to hang up the phone.

Thanks,

Expert Collections

5぀星のうち1の評䟡

I would not recommend Expert


I would not recommend Expert Collections. I had to repeatedly chase them for updates, they had little interest in collecting the money I was owed and they closed the case without even collecting the debt. They wouldn’t cooperate with the debtor who was repeatedly blackmailing me to close the case in order for them to pay me (I still haven’t been paid). Karen was very rude on the phone and incredibly short and unprofessional via email.

2025幎1月20日
自発的なレビュヌ
expertcollections.co.uk ロゎ

expertcollections.co.uk からの回答

Hi Becky,

We entered into detailed correspondence on this matter with the party that owed the money.

They originally advised that they had been overcharged by you for work so were only willing to pay part of the amount owed.

We advised the options were to accept the settlement proposed or to respond to the claims re overcharging.

You were unwilling to accept the settlement so we advised that legal action would be necessary to move the matter forward.

You then entered into correspondence with the other party to obtain payment directly so we arranged to close our file without any charges being raised.

Thanks,

Richard

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