Expertise レビュー 

30
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Carlo has always been very timely and helpful in his follow up. Expertise is well worth the money. I continue to get excellent referrals from their service.

5つ星のうち1の評価

This company hit our account for $1845.00 We do not have any arrangements or marketing campaigns with this company. I called for customer service. Could not get an answer. NOTHING. When dia... もっと見る

5つ星のうち5の評価

Carlo Dagdag connected me with a woman who recently lost her husband. Through this connection, I was able to complete an intake, and we signed her as a client the next day! Carlo followed up wi... もっと見る

企業が回答しました

5つ星のうち5の評価

We are at the moment building up our marketing portfolio with social media and different advertising websites. It is great to see this paying off and it is wonderful to get a lead call that leads to a... もっと見る

企業が回答しました


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

30件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(30)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We've used Expertise for quite some…

We've used Expertise for quite some time now and have been pleased with the internet exposure it has given our firm. Leads that come to us are an added bonus. Very nice people to work with as well.

2024年7月11日
自発的なレビュー
Expertise ロゴ

Expertise からの回答

Thank you so much for your kind review, Joe! We’re pleased to hear that Expertise has provided your firm with valuable internet exposure and leads. We’re here to help and look forward to continuing to support your firm’s success.

5つ星のうち5の評価

Great service with responsive…

Great service with responsive representatives.

2024年7月10日
自発的なレビュー
Expertise ロゴ

Expertise からの回答

We’re grateful to hear that you have had a great experience with our service and found our representatives responsive. We'll continue to work hard to earn your trust and to support your success. Thank you for sharing your feedback and for your review.

5つ星のうち5の評価

The client was a valid lead and there…

The client was a valid lead and there were no gimmicks or catches to the lead.

2024年7月1日
自発的なレビュー
Expertise ロゴ

Expertise からの回答

Thank you for your review, Richard. We are glad to hear about your experience with Expertise.com. We strive to provide genuine and valuable leads to all our top-ranked service professionals, and your positive feedback is greatly appreciated.

5つ星のうち1の評価

Leads are not legitimate, they WILL NOT refund you if they fail to provide the service promised

I started using expertise.com back in February. They told me that I had to do a 3-month commitment and I would be provided with at least four vetted leads per month. If I was not provided with those 12 leads by the end of the 3 months, I would be credited back all of the funds that I had paid. I kept informing them beginning in February that the leads that they were sending me were not legitimate, vetted leads. I was getting leads from people who were looking for jobs, people that had questions for apartment complexes they had applied for, and people that were looking for their HOA management. We are a property management service and they were supposed to be providing us with owner leads that we're looking to lease out their properties. I would send them the lead back each and every time they were invalid. They kept assuring me that if I did not receive all of the leads by the end of the 3 months that they would credit me back all 3 months. Now that we have passed that 3 months and I have asked for my credit back they are refusing to give it to me. Initially they told me that they were giving it to me and then it was in the process. However, I kept following up and finally got them to tell me that they had not processed the refund and now they're saying while they acknowledge that they did not provide the leads, they're only willing to give me a 50% refund. When I asked them why they refuse to answer my question. I also asked him to go ahead and credit me back the 50% and now they are unresponsive. I would not recommend ever using this company because they are bogus and you will not get what you are paying for.

2024年5月7日
自発的なレビュー
Expertise ロゴ

Expertise からの回答

Hi Rebecca, I'm sorry to hear about your experience with Expertise.com. It's not the experience we strive for, and I've spoken to the team to learn more about what happened. First and foremost, since you were promised a full refund during sign-up, that should have been honored, and I believe the team has now processed that for you. While we have successfully provided quality, vetted leads for many of our clients, we fell short in your case. We're reviewing our performance on your account to identify where we went wrong and what improvements are needed to prevent this from happening in the future. We appreciate the tough feedback and are committed to continuously improving our services to deliver more value to our site users and top-ranked service professionals.

5つ星のうち2の評価

I will not use Expertise.com again

After I posted this review the company did email a reply essentially letting me know they would not be using It:
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Feedback Received: Ben's Studio - 1/5
Detail: NOT professional.

As a new customer I was put off by texting being his preferred form of communication, however I did as he requested: never heard back. Even if Ben is not taking new customers he should reply to everyone - its common courtesy.
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Since this is constructive criticism and an honest assessment of a local business, without bias or profanity I would expect to see it posted on Expetise.com yet it was not posted.

2024年5月17日
自発的なレビュー
Expertise ロゴ

Expertise からの回答

Hi KS, thank you for sharing your feedback on your experience using Expertise.com.

I've looked at our email response to your initial feedback submission for Ben's Studio, but I don't see anything in our email indicating we wouldn't be using your feedback to help inform our next review.

We take all feedback we receive seriously and appreciate customers' valuable insights. Our research team uses this feedback and other data points to determine whether service professionals should remain on our lists.

We don't publicly display customer feedback on our pages today, so you won't see your feedback on the page. However, we are exploring adding verified public feedback to the site before the end of this year.

We're always looking for ways to improve and appreciate hearing your thoughts.

5つ星のうち1の評価

Reschedule with their Reps 4+ Times…

Have had to reschedule with their Reps 4 times now.

I never receive a web meeting link like Zoom or a phone call, the meeting just comes and goes and I have to reschedule to a new time with no indication of a link or call sent to my email.

Are your Reps real? Is your COMPANY real?

2023年12月6日
自発的なレビュー
Expertise ロゴ

Expertise からの回答

Hi Kirsten, I'm sorry to hear you had trouble reaching our team. This is very unusual, and we'd like to rectify the situation and get to the bottom of where our process failed. Can you please reach out to us at support@expertise.com to provide the details of your experience so we can review the matter further? We want to ensure this doesn't happen again. Thank you for providing your feedback.

5つ星のうち1の評価

Typical scammy sales process

Typical scammy sales process. Hide info about how to get listed, make you get on a call with a sales person who spends 20 minutes telling you how "different" they are (they're not in any way different from their competitors) at which point they LIE and tell you its 6-12 month wait time to get listed on basic with a $25 fee when all their competitors offer basic for free AND most rank higher than they do with more traffic *eye roll*. Their next step is to position you a "premium" listing for even more. I hung up at that point. They get under your radar by making you think your "listing" call is just to confirm you're a real business - but it's actually a sales pitch. Our agency's vision is to prove ethical marketing practices work, so we obviously won't be aligning ourselves with these guys. Yikes

2023年7月19日
自発的なレビュー
5つ星のうち1の評価

This place is a joke

This place is a joke. They push you to pay $150 a month to get your business listed and then when you say no. They hang up on you. They want to be an Angi's List but I don't think they realize how bad of a name that gets you

2023年5月22日
自発的なレビュー
5つ星のうち3の評価

Marketing tactics are questionable

A company that tries to compile providers of different services into "rankings". Of they have paid options, which wouldn't be that much of a problem. The bigger problem is they make money off of companies trying to get their name out there by marking to, constantly calling, emailing, trying to get you to pay to "get evaluated " and added to the site. Almost like yelp does.

2023年3月1日
自発的なレビュー

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