Having recently discovered Eyesore Merch, I have now placed and received two orders. The first was a hoodie and three t-shirts, the second for two more tees. The quality was excellent, much better tha... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely amazing site. Great customer service too. I ordered two machinehead vinyls, one was out of stock and they contacted me immediately to let me know. Refunded straight away too. Other vinyl ar... もっと見る
企業が回答しました
The Company really helped me as I can't use computers & don't know what I'm doing. They answered my questions & explained every time I didn't understand or I tried to do what I should & couldn't. In... もっと見る
企業が回答しました
Smooth transaction, incredibly fast and reliable shipping from Europe to Australia. Ordered the new Cryptic Shift album released friday the 27th of Feb, and received Monday March 2. Five Stars!!
企業が回答しました
企業情報
Eyesore Merch について
当該企業による記述
Here at Eyesore Merch, music and entertainment is our passion. For us, it’s an attitude, an inspiration, and a way of life. We carry that passion into everything we do.
We’ve been working hard since 2011 to bring you one of the biggest and best ranges of official music and entertainment merch in the UK.
We know how important it is to trust what you see online. At Eyesore Merch, we take authenticity and quality extremely seriously. That’s why we only work with the UK’s leading official suppliers – offering a huge and ever-growing range of 100% official products at sensible prices.
Alongside clothing, we offer an extensive music range, especially CDs and vinyl. We love spinning our favourite albums on vinyl – there’s nothing quite like the sound of the needle hitting the groove. We also work directly with some of rock and metal’s most iconic labels and bands to bring you exclusive colours and special editions that you won’t find anywhere else.
This passion underpins everything we do – especially our customer service.
We’re committed to making sure every customer has a great experience with us. Our website is simple to use, our team are friendly and knowledgeable, and our warehouse crew pack and dispatch every order with care and speed.
Order with confidence knowing your merch is official, well-priced, and on its way fast.
Eyesore Merch: by and for the fans.
WE LOVE MUSIC – WE LOVE ENTERTAINMENT – WE LOVE MERCH!
連絡先
Unit C, Freeth Street, NG2 3GT, Nottingham, 英国
- customerservice@eyesoremerch.com
- eyesoremerch.com
4.9
優良
1125件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing quality and prices
Amazing quality and prices, super quick delivery and service. Would highly recommend.
2025年12月24日
自発的なレビュー
Eyesore Merch からの回答
Thank you for your kind words Rod! It's really great to hear that you were so happy with the overall experience, especially the product quality, service, delivery speed and prices. We very much appreciate your positive review, and hope to hear from you again soon!
Regards,
Eyesore Merch
I have been a customer of Eyesore Merch…
I have been a customer of Eyesore Merch for nearly 15 years now, clothing is always high quality and delivery is always quick, usually 48 hours from purchase to receipt of goods.
2025年11月25日
Eyesore Merch からの回答
Thank you for your kind words Marc! It's brilliant to hear that you're consistently happy with the overall experience, especially the product quality and delivery speed. We're very grateful for your continuned confidence, and really appreciate your positive review. We look forward to hearing from you again!
Regards,
Eyesore Merch
Nice t-shirt
I like the t-shirt, I wanted it for a metal gig, the quality is good, and it arrived on time. deffo I'll buy more t-shirts soon :)
2025年11月26日
Eyesore Merch からの回答
Thank you Guny! It's fantastic to hear that you were happy with the delivery speed and the product quality. We really appreciate your positive review, and look forward to hearing from you again soon!
Regards,
Eyesore Merch
Eyesore Merch からの回答
Thank you! it's great to hear that you were happy with the delivery and service. We appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Great customer service
Great customer service, gave me a discount l had managed to screw up when l made my order, well packaged very helpful
2025年11月26日
Eyesore Merch からの回答
Thank you for your kind words!
Eyesore Merch からの回答
Glad you enjoyed your shopping experience with us!
Easy ordering
Easy ordering, quick delivery, good quality items. Have ordered twice from them now for my teenage lad.
He loves the merchandise!
2025年11月13日
Eyesore Merch からの回答
Thank you for your repeat business, we have new stuff coming in all the time, don't forget to keep checking back again!
Fast efficient service and quick…
Fast efficient service and quick delivery. Extremely pleased
2025年11月1日
Eyesore Merch からの回答
Thank you for your kind words, we are glad you received your shirt in good time!
Eyesore Merch からの回答
Glad you enjoyed your experience with us!
graet service
product came on time well packaged no complaint about the service definiteley will use again
2025年11月14日
Eyesore Merch からの回答
Thank you for your order!
Easy to navigate website
Easy to navigate website, lots of choice, great value. I was looking for a vintage style “The Cure” ladies T shirt. I was unsure of sizing, the online help was quick and spot on. Postage was quick and the T shirt came adequately packed.
2025年11月10日
Eyesore Merch からの回答
Thank you for your kind words, we are glad that we could help you pick out the right shirt for you!
SOPHIE LANCASTER FOUNDATION
2025年10月27日
Eyesore Merch からの回答
We are proud to be support the vital work of the Sophie Lancaster Foundation; supporting their mission by providing official fulfilment for their retail arm is a privilege, one which we take very seriously. Every order for the Sophie Lancaster Foundation helps to fund their work in combatting prejudice, hatred and intolerance everywhere.
Great company with great customer services.
Great customer services after my package went awol,all sorted out with a couple of emails,many thanks I will be ordering from eyesore Merch again.😁😎😁
2025年10月24日
Eyesore Merch からの回答
Thank you for your kind words Jason! It's fantastic to hear that you were so happy with the overall experience, especially the customer service. We really appreciate your positive review, and look forward to hearing from you again!
Regards,
Eyesore Merch
Poor service
I ordered my CD as a pre orderon the 21st October and it still ain’t shipped .
2025年10月21日
Eyesore Merch からの回答
Hi Steve,
Thank you for your review. We are very sorry to hear you had a poor experience with Eyesore Merch.
The item in question was a pre-order. Our normal procedure for a pre-order is that we place our order with the distributor. Stock is not normally an issue; however, in this case, due to very high demand, the specific product was not pressed in sufficient quantities, and our order was cut to a smaller quantity than originally ordered. We received assurances from the distributor that the product was being re-pressed. Due to the limited stock, in the interest of fairness we prioritised orders in chronological order (this order was placed three days before the release date). Based on the assurance of a re-press, we offered in good faith to keep the order live, or to cancel and refund the order. Further time passed. As the re-press had still not surfaced, it became clear that we would not be able to offer a firm expected shipping date. At that stage the option to cancel or keep the order live was offered; cancellation and refund was selected and issued promptly.
We do our best to ensure that our stock is as accurate as possible, and take it seriously as a key pillar of providing a good customer experience. Unfortunately, there are extremely rare occasions where there are discrepancies between the stock shown on the site or that we believe to be available, and that actually available. When this issue arises and we become aware of a problem with stock availability, we normally actively make contact to reach a swift resolution. In this case, we had been awaiting further information from the distributor, contributing to the delay. We regret that our usually high standards were not met on this occasion, and can only apologise.
Thank you for taking the time to leave a review, and we hope that you will consider us again for music and merch in the future.
Sincere apologies again for the inconvenience caused.
Regards,
Eyesore Merch
Eyesore Merch からの回答
Thank you! Great to hear that you were happy with the experience, and we couldn't agree more - Ozzy does rule (RIP). We appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
They've been a great company with…
They've been a great company with reasonably priced vinyls to me. One of my go to online sellers
2025年10月20日
Eyesore Merch からの回答
Thank you for your kind words Chris! It's great to hear that you've been consistently happy with Eyesore. We really appreciate your positive review, and look forward to hearing from you again!
Regards,
Eyesore Merch
Eyesore Merch からの回答
Thank you Dennis! it's great to hear that you were happy with the delivery speed and the product quality. We appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Great customer service + really happy…
Great customer service + really happy with products - Great service!
2025年10月3日
Eyesore Merch からの回答
Thank you for your feedback Hayley, glad you great experience and are happy with your purchases!
Regards,
Eyesore Merch
Eyesore Merch からの回答
Thank you for your review Oliver! We are collectors and fans as well, so making sure that delicate items such as CDs and Vinyl are properly packaged and arrive in good time is important to us.
Regards,
Eyesore Merch
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。