The team at Ezebox were great! Adrian from the sales team was a pleasure to interact with, and the removalists on the day, Henry & David, both arrived on time, and were both very friendly &... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am a aged pensioner and I the two male operators were really terrific. It was cold and raining when they arrived and in no time had the containers loaded and ready to leave. I would have no hes... もっと見る
Company increases price by 50% within three months. Noticed in the below reviews they've done the same thing to other consumers. Be warned there cheap prices are not ongoing!! Pickup was also... もっと見る
企業が回答しました
Arrived earlier than quoted, friendly, quick service. The loading wasn't rushed, giving a sense of Care with our possessions. We are very happy, tthey communicated along the way & accommodated ou... もっと見る
企業情報
当該企業による記述
A Safer, Easier, Faster And Cheaper Way To Store Your Stuff! Ezebox offers mobile storage and moving solutions eliminating the traditional hassles associated with moving into storage. Save tim and money with storage space and removalists that come to you.
連絡先
40/400 Somerville Road, 3012, West Footscray, オーストラリア
- 1300 393 269
- contact@ezebox.com.au
- ezebox.com.au
ネガティブなレビューの 42%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Fast, smooth, easy service
This is our second time using Ezebox Storage so we already knew we were in for an excellent service. The team arrived early, assisted with loading and were very fast and accommodating. I would highly recommend Ezebox.
Good job
The team that came to collect my stuff was vey experienced, they pack almost all into the box. The only thing missing is a picture to when box arrives at WH, would be good to know that is safe there ;-)
Tks guys.
Ezebox made the entire process easy
Ezebox made the entire process seamless! They send you a live link to track when your box arrives so that you can be prepared and ready to go on the day. The guys that arrived (John and Lafaele Taualii) were efficient and carefully placed my items in the box. Every square inch in my box was used and it fitted more stuff than I expected. Everything was packed in a box in 25 minutes. I will definitely be using Ezebox in the future.
Friendly staff
It was great, the staff are friendly and they're on time. They also helped with moving the boxes.
Stress free removal
The boys were great and managed to take a lot of the stress out of our moving.
Deceptive behaviour and billing
eceptive behaviour and billing - a given estimate for shipping and storage was provided, a service was provided (average at best), followed on the day by massive increase in fees which was billed to credit card instantly without any discussion.
Afterwards had no ability to communicate with the team, and no ability to access storage.
Waiting for a resolution with their admin team +- consumer affairs. Would never use again, would never recommend - any other storage provider would be better.
They promote $50 off fees if you give a 5-star review - I'm sure this helps their ratios.
One of their team claimed "there is a reason we're called ezebox, we don't charge extra for anything" - they found everything they could to add on to the invoice.
Quick and easy service
Quick and easy service. Their live tracking didn't work at all, but that was only a minimal inconvenience.
So much room in one tiny box!
I cannot believe how much fitted into one Ezebox! Half our garage was full of boxes and 25 mins later they were gone! Magic!
Excellent service
The truck arrived when promised. The men on board were very cooperative and unloaded my furniture carefully, brought it up to my apartment promptly and arranged it as requested. .
Fabulous, would recommend!!
They were really great to communicate with, super quick to respond. And very lovely to chat with on the phone, making the process much easier for me! They were prompt on the day of arrival. Gave great service. Everything was packed into the box very nicely and carefully! Very happy with the outcome. Would recommend.
Ponctuality and professionalism
The guys driving the truck with the container arrived on time and loaded very professionally my furniture and boxes.
Highly recommended
The guys arrived right on time, they were friendly and helpful. Everything loaded up and securely within my timeframe. Customer service on both phones and the day has been exceptional. Best competitive rates.
On time, helpful, listened
The guys & the communications worked great for me. The guys were on time, helpful, listened when I said I wanted a particular box near the opening so I can get to it easily.
They moved items well & we laughed over the tetris game of storing all my stuff.
Highly Recommended.
The two men were so professional nice and packed my…
The two men were so nice and packed my box very well. They were very professional and extremely helpful.
Great service & great value
They were on time and super accommodating with my questions. Great service & great value. Would recommend and use again.
Positive experience
Staff arrived on time, were friendly and quickly packed the storage box and managed to get 99% of my items into one box so that I saved money and did not need a second box. I even managed to change the date of my pickup as it was pouring with rain on the original booking date.
Highly recommend!
Easy to deal n with and the guys on the day packing were amazing!! So helpful, and patient & who knew you could fit so much into a box!
Outstanding experience with Ezebox team!
Outstanding experience with the team at Ezebox Storage Solutions! Nick's prompt responses on the phone were incredibly helpful. The removalist team, John and Lafaele were not only friendly but also efficient. Their combined efforts made the entire process smooth and stress-free. Impeccable organization, careful handling of items, and secure storage facilities. A seamless transition with a team that truly cares about customer satisfaction. Highly recommend for a stress-free moving and storage experience.
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