EZFacility, Inc ロゎ
りェブサむトにアクセス

EZFacility, Inc レビュヌ 6

•
TrustScore 5段階評䟡の3.5

3.7

゜フトりェア䌁業
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

䌁業情報

  1. ゜フトりェア䌁業
  2. バッティング センタヌ
  3. フィットネス センタヌ
  4. 䜓育通
  5. ホッケヌクラブ
  6. 射撃むベント䌚堎

圓該䌁業による蚘述

EZFacility is an online scheduling and club management tool specifically designed for gyms, fitness centers and all types of sports facilities. Our innovative software helps increase revenue and simplify daily operations.

連絡先

3.7

たあたあ

TrustScore 5段階評䟡の3.5

6件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Avoid at all cost

Avoid. Awful customer service, no
responsibility for issues and weak security features that will leave you open to fraud. Proceed with caution and read the small print in any contract and record all phone conversations.

2025幎10月28日
自発的なレビュヌ
EZFacility, Inc ロゎ

EZFacility, Inc からの回答

Matthew,
We appreciate you taking the time to share your feedback. We take all customer feedback—both positive and negative—very seriously, and we’re sorry to hear about your experience.

After reviewing this specific and isolated situation, we found that the issues stemmed from chargebacks related to transactions that were not properly enrolled on your POS system for the payment integration. This unfortunately, led to fraudulent activity and subsequent chargeback fees issued by the POS vendor—NOT by EZFacility.

Our team worked extensively to investigate and communicate this at the time with both parties. That said, we understand the frustration. We have always maintained the highest security measures to help prevent this type of issue. Please know we’ve done everything possible on our end to resolve this matter

5぀星のうち4の評䟡

Maybe not the best software for a gym

UPDATE: once my review below was seen by the company they offered to extend our trial period for the messaging system or give us a credit on our account. I wish they'd done so as soon as the problem occurred but better late than never. They did make it right. I added one star (but still not sure I'd choose this software over others).

We've used it in our gym for 6 years. It's just okay but no one wanted to go through the headache of switching to a different program. The screens are very basic and can appear cluttered, especially the scheduling screen. We got used to it though. Recently we wanted to try EZ Messaging that can send text messages to the client information on file. They supposedly allow a 30-day trial period. However, if you want to text from your phone number instead of one of those anonymous 5-digit numbers, it takes two weeks to get the number set up in their system. After two weeks they said they wouldn't complete it because my name wasn't on the phone bill! How did they not check that before they started the process? So we had to start over with someone else's name as the responsible party to match the phone bill. As a result, our 30-day "trial period" is over in two days and we haven't been able to try it at all. We asked them to extend the trial period since they are the ones that delayed the set up and they said NO. What kind of customer service is that? I'd shop around a lot before deciding on this software.

2025幎9月25日
自発的なレビュヌ
EZFacility, Inc ロゎ

EZFacility, Inc からの回答

Hi Robin,
Thank you for sharing your feedback. We’re sorry to hear about your experience with EZMessaging/Textmunication. While this messaging service is provided by a third-party partner, we understand how the setup process can be confusing.

At EZFacility, we strive to make onboarding as smooth as possible and are happy to help clarify any steps or answer remaining questions. Please feel free to reach to your account manager directly so we can ensure you get the support you need. Or visit our site to contact our support team.

Thank you again for your feedback — we appreciate the opportunity to help improve your experience.

5぀星のうち5の評䟡

I've been using the EZ Facility


I've been using the EZ Facility platform for many years now and find it incredibly easy to navigate. On the rare occasion that I need assistance, Sean and Lisa are always just a phone call away and ready to help. Jessica also posts regular webinars about new software and interface updates, which I find very useful. I cannot fault their service and fully intend to remain a loyal customer for years to come.

2025幎3月10日
自発的なレビュヌ
EZFacility, Inc ロゎ

EZFacility, Inc からの回答

Thank you for your incredible feedback! 😊 We’re glad you find EZFacility easy to use and that our team is supporting you. Providing superior sports facility management software and resources like webinars is our priority. We truly appreciate your loyalty and look forward to working with you!

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報