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ezviz.com/uk レビュヌ 

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TrustScore 5段階評䟡の2.5

2.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I do not recommend the EZVIZ DB2 Video Doorbell. I bought this doorbell because I wanted to avoid paying the monthly subscription required by Ring. Unfortunately, switching to EZVIZ was a big di... もっず芋る

5぀星のうち5の評䟡

Bought security cameras to install in my 92 year old mother’s bungalow so that we could keep an eye on her should we need to after coming out of 3 months in hospital. Set up at home using a 4G router... もっず芋る

5぀星のうち1の評䟡

As a security installer I was very disappointed to recently be made aware that a large number of Ezviz core products have been discontinued in the UK. The T9C siren and the contact sensor to name a fe... もっず芋る

5぀星のうち1の評䟡

Difficult product to set up. YOU ARE FORCED TO INSTALL AN APK to control it, but that APK FORCES — I REPEAT, FORCES — you to grant many permissions: location, access to photos, etc. TOTALLY IN... もっず芋る

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䌁業情報

ezviz.com/uk に぀いお

圓該䌁業による蚘述

EZVIZ - Creating Easy Smart Home

Since 2013, EZVIZ is dedicated to putting “easy vision” in every home – that is, we strive to build simple yet powerful smart home devices and appliances to provide visual protection and tangible joy to every family. A global leader in smart home security, EZVIZ empowers the future of smart, connected living through relentless tech innovations, reliable high-quality products, and trustworthy cloud services. With footprint in more than 130 countries, we've been trusted by millions of users and families.

VISIT OUR WEBSITE

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2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

182件のレビュヌ

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.3

すべおのレビュヌ

(182)

過去12か月のレビュヌ数: 11件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Avoid, terrible customer experience

Avoid! The cameras didn’t reliably connect to the wifi. I requested a refund and to return the cameras. To date the company still hasn’t organised a return.

2024幎4月22日
ezviz.com/uk ロゎ

ezviz.com/uk からの回答

Hello,

Sorry for the inconvenience.

Please reach out to our support at appfeedback@ezviz.com so that we can further assist you with your network issues and also check your return request for you.

Thank you and looking forward to hearing from you.

Best regards,
EZVIZ Tech Team

5぀星のうち5の評䟡

Security Cameras for 92 year old Mother.

Bought security cameras to install in my 92 year old mother’s bungalow so that we could keep an eye on her should we need to after coming out of 3 months in hospital. Set up at home using a 4G router as no landline broadband at mother’s house. easy to set up including auto tracking.
Just need to share with other family members so that they can keep an eye on mother if required.

2024幎5月1日
5぀星のうち1の評䟡

Order 👍🏻 delivery 👍🏻 after sales


Order 👍🏻 delivery 👍🏻 after sales service 👎 no reply’s to 5 emails, and my emails relate to a future purchase I’m not impressed and will not recommend.

2024幎4月8日
ezviz.com/uk ロゎ

ezviz.com/uk からの回答

Hello,

We are sincerely sorry for any inconvenience.

Please kindly contact our support at appfeedback@ezviz.com if you need assistance.

Looking forward to hearing from you.

Best regards

EZVIZ Tech Support

5぀星のうち1の評䟡

I placed my order a week ago and


I placed my order a week ago and haven't received it yet.

2024幎4月15日
ezviz.com/uk ロゎ

ezviz.com/uk からの回答

Hello,

We are sincerely sorry for the inconvenience!

Upon check, there were issues with the delivery and we will be resending it today. Please kindly wait for a few more days. Thank you for your patience in advance.

Have a nice day!

Best regards,

EZVIZ Tech Team

5぀星のうち3の評䟡

Product great but the storage costs for


Product great but the storage costs for the camera £48.00 per year for one unit will put me off buying additional units.

2024幎3月14日
ezviz.com/uk ロゎ

ezviz.com/uk からの回答

Hello David,

Thanks for your feedback!

Please kindly note that you can always use local storage as an alternative. If you have more inquiries or suggestions, please kindly contact us at appfeedback@ezviz.com.

Thank you and looking forward to speaking to you!

Regards

EZVIZ Tech Team

5぀星のうち1の評䟡

Don’t trust them

First they sent me used previous customer returned camera with no accessorises, I immediately contacted and them because I have electrician came for fitting however I sent several emails but they’re not responding me and contacted me to resolve this matter.

2024幎3月19日
ezviz.com/uk ロゎ

ezviz.com/uk からの回答

Hi Muhammad Arif,

We sincerely apologize for the inconvenience and frustration you've experienced with your order. It's never our intention to disappoint our customers, and we're truly sorry that the product you received was not in the expected condition. We have asked our e-commerce team to investigate your order immediately. Please rest assured, we are committed to resolving this matter to your satisfaction. Our customer service team will reach out to you directly to discuss a replacement or a suitable solution as quickly as possible. Also, could you please forward your previous emails to our customer service team at support@ezviz.com? This will help us to better understand and expedite your issue.

Your feedback is invaluable to us, and we are taking steps to ensure that our processes are improved to prevent such issues from occurring in the future.

Thank you for your patience and understanding. We look forward to speaking with you soon and making things right.

Kind regards
Elaine. C
Your EZVIZ Customer Service Team

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