I love your products, easy to use and install and provide a perfect view all round

I have also bought your product for my family to install at their home and do not hesitate to recommend to friends

Fast respons and great product

Great product easy to install

Very quick delivery. All well packaged. Item itself was fairly straightforward to install and set up. Happy with purchase.

I have been with you'll for so long I greatly appreciate your service.

I ordered an Enviz DB2 doorbell online and was pleased with the speed of delivery.
However, I found the set up very tricky and was unable to get the camera function to work. I very nearly returned the product, but rang the product support helpline. The adviser was extremely understanding and helpful. I got the product working fully.
But - I am still not 100% happy with the product. Today, for instance, the PIR movement detector alerted me to a lorry passing down my street, but not to the arrival of the postman at my door. I am still experimenting with the position of the doorbell outside my house and with its different levels of sensitivity.

Discount was really good, postage very quick.

I would give zero stars if I could.
Absolute waste of time.
I purchased 2 x indoor cameras. Both failed within the 12 month guarantee period. Contacted EZVIZ 'customer service' or, may I suggest renaming this 'total lack of customer service'
They used delay tactics from the start.
I provided everything they asked for, photos of the cameras, serial numbers and the problem I was having
Next request, can I provide copies of the invoice - I did.
Next, can I try to reconfigure the device - impossible when there is no power and the camera is dead.
Next step, can I try device with no power in an alternative power cable...luckily (or not!) I had 2 cameras and 2 power cables, so I was able to do this...to no avail
Next step, refer me to an EZVIZ 'specialist'......who made the same requests as previous emails had asked
Next, escalate problem to EZVIZ VIP team!!!! 😆
'VIP' team request a video of the cameras ( obviously I have not explained the problem sufficiently to warrant a return for repair/replacement under the terms and conditions of the product guarantee.)
Unfortunately, the videos were too large to send as an attachment in an email, so I suggested I either send them by WhatsApp, or I upload them to Amazon product reviews for EZVIZ to view.
This wasn't good enough. They suggested uploading on 1 of 2 platforms I have never heard of/used.
The reply from the 'VIP' team was the exact same response/text content again, except Estelle had changed her name to Norman
I've wasted enough time, (3,5 weeks to date) and energy on this tin pot company.
What an absolute shower of s...e
Never again.
Buyer beware

The help I was given was supplied quite promptly and politely and solved the query.

GREAT PRODUCT highly recommended

Good support via your technician but it took a long time due to the complexity of the installation

Pretty good service. The only thing is I cannot see how to deselect areas for triggering the alarm

This is the third camera from this company, I can recommend it to anyone who needs a good quality camera at an affordable price.

Good quality cameras and easy to install

I have a few of these cameras and they a very good no subscription needed just a sd card customer services are very quick to sort out and problems

No spares at all

Need angled mount

Super quick delivery. Easy to fit and use. Slightly pricy but glad I bought. Feel safer with the video porch light.

Great doorbell kit better than ring