I watched the shipping trajectory of my new rug, like waiting for the arrival of a newborn. Happy to have my new rug in place! There are slight variations where dark blue threads show up on the cream... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This Oushak rug in blue has all the features needed for a busy home with pets and kids. The classic coastal style and colorway fit beautifully into my decor scheme. The textile is soft and doesn’t sli... もっと見る
企業が回答しました
The rugs are beautiful! I ordered two rugs and one delivered promptly, but the second was on backorder. When I contacted customer service, they offered me a credit for the delay, or replacement with a... もっと見る
Horrible experience! It was unclear where the rug was being shipped from, the rug received is subpar quality but returning it was not worth it because returning to where it shipped from (Turkey) costs... もっと見る
企業が回答しました
企業情報
当該企業による記述
Discover unique luxury rugs at unbeatable prices. From vintage-inspired Turkish rugs to elegant Persian and runner rugs, our collections blend timeless design with modern comfort. Trusted quality, fast delivery, and customer-first service.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Zero stars
Zero stars! Scam site. No confirmation receipt except for credit card payment. No way to track order or confirmation number. This is a site through turkey. Beware! Reported as fraud.
Never received order...
Placed an order in the beginning of January 2023. Did not receive my order even a month later, asked and they said they are in the earthquake region which is why it is taking so long but they would update me on the status soon. I've sent multiple inquiries and they have stopped responding and it is now almost April of 2023 and no order, response, update or refund. This site is FRAUD.
Cannot get a response on order eta
Cannot get a response on order eta, from 3 weeks ago, but they have my money.
This is the WORST company
This is the WORST company. SCAMMERS! Do NOT buy from them! Taken my money (£300), no confirmation email and now ignoring my emails.

Fame Rugs からの回答
EXTRAORDINARY RUG!!
OMG!! This rug is simply fantastic. And an incredible bargain as well. I waited a few months before writing this review so that I could see how it held up. It is extraordinary. It cleans very easily either with a vacuum or even just with a moist cloth. It is lustrous and completely transformed my living room. YAY!
Amazing customer service
Amazing customer service, while the quality of the rugs themselves is always amazing. Will be purchasing more.
Excellent, quality rugs
Brilliant, super value but really nice quality. Second time I have purchased from Fame Rugs and have recommended to others
I love my new carpet
I love my new carpet. They delivered it on time and the customer service responded all my inquiries. I can't believe the low price and high quality of the carpet. 100% recommended.
Best Customer Service Ever...
Although I wasn't completely satisfied with the look of the rug I chose, I've never had better customer service in my life. In retrospect, I believe I should have contacted the company first, instead of a public comment regarding my disappointment. The company contacted me immediately and asked ME how to make things right. Who does that these days? Who actually converses with their customers directly? If you find a product you like, give Fame a try. They seem to be the kind of company anyone would want to do business with.
The rugs are absolutely beautiful and couldn’t be happier with my purchase
The rugs are absolutely beautiful and I couldn’t be happier
Love this rug!
I am an interior designer so I can be very discriminating. The rug was nicer than expected. The colors, the pattern, and the soft texture exceeded my expectations. The company was great to communicate with, and you can’t beat the price.
I am always pleased..
I am always pleased with your rugs. I have 7 rugs and love them all.
Hats off to good customer service
I just ordered my new rug. I haven’t received it yet but in speaking with Mary, she has been very accommodating and has given me great customer service. I look forward to enjoying my new rug soon. Thanks Mary.
Great Rug
Perfect handling of the order and great quality of the rug! Kids are super happy!
Beautiful rug
Made it to me before Christmas! The rug is beautiful and lays so nicely. It really pulled the whole room together.
I love my new rug!
I love my new rug! It is not only beautiful, it is so soft to the touch!
First time buying a rug from Fame Rugs
We love our new rug! it’s a lot softer than we expected. I emailed to get an update on when the rug would ship and they got back to me very quickly. Would recommend :)
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