If I could give it 0 stars, I would. We purchased a gift back in March and it never shipped. We tried to get refunded and they said they would. It never happened, so we contacted our cc and they refun... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wish I could post were people would see BEFORE placing orders! Necklace itself was an alright thoughtful gift, if overpriced (similar quality items at Walmart for a fraction of the cost). Issue w... もっと見る
It's been ten days since I ordered and no communication, being prepared?, deliverery? No response to emails. Evidently they are overseas and don't advertise that fact. 12/23 - Did receive item and it... もっと見る
Ich habe für meine Tochter ein personifiziertes Trikot bestellt in der Größe S. Es war abgebildet ein Trikothemd mit Hose. Von Anfangs 14,99 Euro schnellte der Preis mit wenig Aufdruck auf 25 Euro... もっと見る
1.4
ひどい
1057件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Family Gifts Co. からの回答
Hi, Kelly! Thanks for leaving us feedback- we're glad to hear you love your canvas. Please don't hesitate to reach out if you need anything further!
Family Gifts Co. からの回答
Hi, Mike! I'm so glad to hear that you loved your order. Please let us know if there's anything we can do for you!
My Dad loved the gift!
2021年6月3日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Jackie! We're so glad your dad loved his gift. Please let us know if there's anything else we can do for you!
I mistakenly ordered 2 pictures
I mistakenly ordered 2 pictures. I was contacted to verify the spelling of the names on my picture and also to ask if I really wanted 2. I would have NEVER realized I ordered 2 by mistake until I received them. I am so glad customer service reached out to me to verify.
THANK YOU
and the picture is AMAZING !!
2021年6月3日
自発的なレビュー
Family Gifts Co. からの回答
We're so glad to have been able to make sure you got exactly what you wanted! Thanks for leaving us this feedback, and please let us know if there's anything else we can do for you.
Family Gifts Co. からの回答
Hi, Katarzyna! We're so glad your husband enjoyed his gift. Please let us know if there is anything further we can do to assist you!
Family Gifts Co. からの回答
Hi, Erin! Thanks for leaving us this feedback. We're glad to hear your husband loved his gift. Please don't hesitate to reach out if there's anything further we can do for you!
The item looks great and I am pleased…
The item looks great and I am pleased with the picture. I did have concerns over the packaging when delivered as the picture was packaged in a way that if something had been dropped or fell with enough force to have damaged the package or put a hole in the box the picture and/or frame would have definitely been damaged. That is part of the packaging issue and also a risk on delivery. As for the picture though it looks great.
2021年6月2日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Jason! I'm glad everything got to you safe and sound. Thanks for the notes on the packaging- if you happen to have a photo of how it looked when you received it, could you send it to me at outreach@familygiftsco.com? I'd like to see what we can do to avoid this in the future. Let me know if there's anything else we can do for you!
Family Gifts Co. からの回答
Hi, Amanda! We're so glad you love your order. Please don't hesitate to reach out if you need further support!
Love the item I bought
2021年5月30日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Elizabeth! Thanks for leaving us this note- we're glad you love your order. Please let us know if there's anything else we can do for you!
Missed out on my window of opportunity…
Missed out on my window of opportunity to add a name to my canvas. Was disappointed an exception could not be made. End product was nice though….
2021年5月29日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Johnny! We generally allow changes and modifications within 24 hours of your order. Once it's been sent to production, we can't pull it from the queue. We're glad you love your end product- please let us know if there's anything else we can do to assist you!
Great experience with ordering and…
Great experience with ordering and shipped in a decent amount of time. This was a gift for my mom and she absolutely loves it. Took it out of the box and directly on her wall!! All of her 10 grandchildren’s names fit perfectly. Just wish there was a way to add more than 10 names
2021年5月29日
自発的なレビュー
Family Gifts Co. からの回答
Hi, there! Thanks for leaving us a note-we're so happy that your mom loves her gift. If you need more names on future orders, please reach out directly to our CS team and we can see if we can make your vision a reality!
Right on time!
Love the options to make each piece personal. Was beyond thrilled that my order was delivered early so I was able to surprise my husband on our family trip!
2021年5月27日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Miranda! We're so happy you were able to surprise your husband- we hope he loved the gift! Thanks for leaving us feedback, and please let us know how we can be of assistance in the future.
Family Gifts Co. からの回答
We're so glad you love your order! Thanks for leaving us this note, and please don't hesitate to reach out if we can help with anything else.
Family Gifts Co. からの回答
Hi, Hank! Thanks for purchasing from us and leaving this feedback. Please let us know if there's anything else we can do for you!
It is beautiful I bought as gift for my…
It is beautiful I bought as gift for my wife, she was very pleased !!
2021年5月25日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Thomas! What a great gift for your wife- we're glad to hear she loved it. Let us know if there's anything further we can do for you!
My family sign
My family sign turned out better then I could have expected! Thank you!!
2021年5月25日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Melissa! We're so glad you love your order! We have new products in our pipeline as well, so keep an eye out for those!
Very very satisfied with picture and with delivery time very pleased
Veryvery satisfied
2021年5月24日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Cindy! We are so glad you love your order! Thanks for shopping with us and please let us know if there's anything further we can do for you.
I love the product and received it…
I love the product and received it pretty quickly. I was a little concerned when I didn’t receive an email confirmation, just a text confirmation, but am very happy overall. 🙂
2021年5月24日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Wendy! We're so sorry to have left you hanging without that email confirmation- we'll be looking into this to see what may have caused it. We're glad to know you're happy with your order, though! Please let us know if there's anything further we can do for you.
I love it thank you
2021年5月23日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Nicole! Thanks for leaving us feedback. We're glad to hear you love your order!
The canvas was beautiful
The canvas was beautiful. Nice quality. Can't wait to give it to my grandkids. I will be ordering again, Thanks
2021年5月23日
自発的なレビュー
Family Gifts Co. からの回答
Hi, Sharon and Joe! Thanks for sharing our products with your family. We hope they love it, too!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。